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ZyXEL Communications P-2302HWDL-P1 Support Notes

ZyXEL Communications P-2302HWDL-P1 Support Notes

P-2302hw series voip station gateway
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P-2302HW SERIES
VoIP Station Gateway
(With Lifeline/ DECT/ USB)
Support Notes
Version 3.60
Aug. 2006

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Summary of Contents for ZyXEL Communications P-2302HWDL-P1

  • Page 1 P-2302HW SERIES VoIP Station Gateway (With Lifeline/ DECT/ USB) Support Notes Version 3.60 Aug. 2006...

  • Page 2: Table Of Contents

    LAN? ...82 Why can't I telnet into Prestige from the WAN?...82 What should I do if I forget the system password?...82 What is SUA? When should I use SUA?...83 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 3 My Prestige cannot obtain a WAN IP address from the ISP to connect to the Internet, what should I do?...89 What is BOOTP/DHCP?...92 What is DDNS?...92 When do I need the DDNS service? ...92 What DDNS servers does the Prestige support?...92 What is DDNS wildcard?...93 All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 4 What should I do if there may be a hardware problem with my Prestige?..97 Trouble Shooting ...98 Unable to Get WAN IP from ISP ...98 Using Embedded Packet Trace ...101 Debugging PPPoE Connection ...116 CLI Command List...128 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...

  • Page 5: Application Notes

    2. DHCP server enabled with IP pool starting from 192.168.1.33 3. Default SMT menu password = 1234 • Setting up your Windows computer(s) 1. Ethernet connection Your computer(s) must have an Ethernet card installed. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 6 Prestige is turned on before clicking Yes. Repeat the above steps for each Windows computer on your network. • Setting up the Prestige router All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes window, click button.
  • Page 7 2. First Login A login screen displays. Enter the password and press Login. The default password is '1234' which is the same as the one you use to log into the SMT. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 8 Prestige 2302 Support Notes 3. Use the WIZARD SETUP screens to configure Internet access settings on the Prestige. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 9 In the next wizard screen, select Get dynamically from your ISP if the ISP assigns you an IP address dynamically, otherwise select Use Fixed IP address and enter the static IP address given by ISP in the MY All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 10: Setup The Prestige As A Dhcp Relay

    What is DHCP Relay? DHCP (Dynamic Host Configuration Protocol) allows a network device to obtain IP settings from a server. You can configure the P-2602 as a DHCP server or DHCP relay. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 11 Third DNS Server= N/A IP Address= N/A DHCP Server Address= 192.168.1.2 Press ENTER to Confirm or ESC to Cancel: All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes TCP/IP Setup: IP Address= 192.168.1.1 IP Subnet Mask= 255.255.255.0...

  • Page 12: Configure An Internal Server Behind The Prestige

    FTP server or mail server) behind the ZyXEL device assessable/visible to the outside world. A server behind the ZyXEL device cannot be set to be a DHCP client. That is, the server must use a fixed IP address so outside users can access the server using the static IP address.
  • Page 13 The following figure shows a configuration example to allow public access to an internal Web server. • The following table lists some common service port numbers. Service Telnet SMTP DNS (Domain Name Server) www-http (Web) All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Port Number...

  • Page 14: Configure A Pptp Server Behind Sua

    Since PPTP encapsulates its data stream in the PPP protocol, VPN requires a second dial-up adapter. This second dial-up adapter for VPN is added during the installation phase of the Upgrade in addition to the first dial-up adapter that provides PPP support for the analog or ISDN modem. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 15 Enable the RAS port Select a network protocol (such as IPX, TCP/IP or NetBEUI) for the RSA port Set the Prestige as the Internet gateway PPTP client setup (Windows n9x) All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 16 PPTP client to the PPTP server. You can use Ping to check that the PPTP client can reach the PPTP server over the Internet connection. For example, enter “ping 203.66.113.2＂ if the WAN IP address of the Prestige is 203.66.113.2. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...

  • Page 17: About Filters & Filter Examples

    Prestige correctly; otherwise, the VPN connection will fail. After the VPN connection is established, you can start using Internet applications (such as on-line games). About Filters & Filter Examples How does the ZyXEL filter feature work? All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 18 24 filter rules on a port. The following figure shows the logic flow of a filter rule on the Prestige. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 19 4034 to 1023. • WAN protocol input filter sets. • LAN device and protocol output filter sets. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes device and protocol. The Generic filter rules belong to the device...
  • Page 20 Action Matched= Check Next Rule Action Not Matched= Check Next Rule Menu 21.1.2: All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes filter rules are in different filter sets. You can only activate one type of filter...
  • Page 21 Input Filter Sets: protocol filters= device filters= Output Filter Sets: protocol filters= device filters= All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 0 Port # Comp= None IP Mask= 0.0.0.0...
  • Page 22 3.1 or 11.5. Likewise, you cannot apply a device filter in the protocols filters field. However, the SMT cannot detect whether you have configured device and protocol filter rules in the same filter set. This was All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 23 Rule 3- block the DNS packets, UDP (17) protocol type with port number 53 Apply the filter set in menu 4 1. Create a filter set in menu 21 Menu 21 - Filter Set Configuration Filter All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Filter...
  • Page 24 TCP Estab= No More= No Action Matched= Drop Action Not Matched= Check Next Rule Press ENTER to Confirm or ESC to Cancel: All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Set # Comments ------ ----------------- _______________...
  • Page 25 Filter #: 1,2 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 17 Destination: IP Addr= 0.0.0.0 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 53 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 26 6. Apply the filter set in the 'Output Protocol Filter Set' field for the remote node. A filter to block a specific client Configuration 1. Create a filter set in SMT menu 21, for example, set 1 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes IP Mask= 0.0.0.0 Port #= 53 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 27 Active= Yes IP Protocol= 0 Destination: IP Addr= 0.0.0.0 Source: IP Addr= 192.168.1.5 TCP Estab= N/A More= No Action Matched= Drop All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Filter Set # Comments ------ ----------------- _______________...
  • Page 28 0000: [00 a0 c5 01 23 45] [00 80 c8 4c ea 63] 0010: 00 3c eb 0c 00 00 20 01 e3 ea ca 84 9b 5d ca 84 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes 08 00 45 00...
  • Page 29 202.132.155.99(Destination IP address) - No option + Internet Control Message Protocol - Type: 8 - Echo Request - Code: 0 - Checksum: 0x455C - Identifier: 768 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes ----> 00-A0-C5-23-45...
  • Page 30 Action Not Matched= Forward Key Settings: • Generic Filter Rule Select Generic Filter Rule in the Filter Type field. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes [00 80 c8 4c ea 63]. 08 00 45 00...
  • Page 31 Filter Type= Generic Filter Rule Active= Yes Offset= 6 Length= 6 Mask= ffffffffffff Value= 0080c810234a All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes [00 80 c8 4c ea 63] that the Prestige should use to compare with the...
  • Page 32 The following lists the packets that are blocked. Configure the rules in the filter set in SMT menu 21. Filter Set 1: Rule 1-Destination port number 137 with protocol number 6 (TCP) Rule 2-Destination port number 137 with protocol number 17 (UDP) All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Log= None 'Device Filter' field, but not in the - General Ethernet Setup.
  • Page 33 Configure the first filter for the 'NetBIOS_WAN' filter set by entering 1 in the Enter Filter Set Number to Configure field. • Rule 1-Destination port number 137 with protocol number 6 (TCP) Menu 21.1.1 - TCP/IP Filter Rule All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Filter Set # Comments...
  • Page 34 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 17 Destination: IP Addr= 0.0.0.0 Source: IP Addr= 0.0.0.0 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 137 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 35 Action Not Matched= Check Next Rule Press ENTER to Confirm or ESC to Cancel: • Rule 4-Destination port number 138 with protocol number 17 (UDP) All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Port # Comp= None Log= None IP Source Route= No IP Mask= 0.0.0.0...
  • Page 36 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 6 Destination: IP Addr= 0.0.0.0 Source: IP Addr= 0.0.0.0 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes IP Source Route= No IP Mask= 0.0.0.0 Port #= 138 Port # Comp= Equal IP Mask= 0.0.0.0...
  • Page 37 TCP Estab= N/A More= No Action Matched= Drop Action Not Matched= Forward Press ENTER to Confirm or ESC to Cancel: All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Port #= 0 Port # Comp= None Log= None IP Source Route= No IP Mask= 0.0.0.0...
  • Page 38 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= 6 Destination: IP Addr= 0.0.0.0 Source: IP Addr= 0.0.0.0 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Filter Rules M m n N D N N D N...
  • Page 39 Press ENTER to Confirm or ESC to Cancel: 1. After you have configured the second filter set, view the filter rule settings in SMT menu 21.2. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Log= None IP Source Route= No IP Mask= 0.0.0.0...

  • Page 40: Using Dynamic Dns (Ddns)

    DNS server database since the WAN IP address changes. Thus Dynamic DNS (DDNS) is used to solve this problem. For example, if you have hosted a web site (say www.zyxel.com) on a server behind the Prestige which is assigned a dynamic WAN IP address from the ISP, users can still access the All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 41 Configure the DDNS settings on the Prestige. Log into the WEB GUI on the Prestige and click Maintenance > System > Dynamic DNS to display the configuration screen as shown. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes WWW.DYNDNS.ORG...

  • Page 42: Network Management Using Snmp

    UDP to exchange messages between a management Client and an Agent, residing in a network node. There are two versions of SNMP: Version 1 and Version 2. ZyXEL supports SNMPv1. Most of the changes introduced in Version 2 enhance SNMP's security capabilities. SNMP encompasses three main areas: 1.
  • Page 43 (such as the IP routing table) in the managed devices. 9. Traps The managed devices asynchronously report certain events to NMSs using traps. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Management Information Base (MIB).
  • Page 44 There are two parts in an SNMPv1 message. The first part contains a version number and a community name. The second part contains the actual SNMP protocol data unit (PDU) specifying the operation to be performed All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 45 Currently, some Prestige models support SNMPv1 that allows the Prestige to communicate with SNMPv1 NMSs. For SNMPv1 operation, ZyXEL allows one community string so that the Prestige can only belong to one community and allows trap messages to be sent to only one NMS manager.
  • Page 46 And traps with the message "System reboot by user !" will be sent. (ii) For fatal error : In case the system has to reboot due to unrecoverable errors. Traps with the error codes will be sent. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 47 Prestige 2302 Support Notes 4. Configure the Prestige for SNMP You can configure SNMP related settings on the Prestige in the WEB GUI. Log into the WEB GUI, click Management > Remote MGMT > SNMP. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 48 Enter the IP address of the NMS that you wish to send the traps to. If 0.0.0.0 is Trap Destination entered, the Prestige will not send traps to any NMS manager. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...

  • Page 49: Using Syslog

    Internet domain socket with the syslog services. The default setting is NOT enabled. 2.Add the following commands at the end of the local1.* /var/log/zyxel.log Where /var/log/zyxel.log is the full path of the log file. 3. Restart syslogd. • CDR log(call messages) Format: sdcmdSyslogSend( SYSLOG_CDR, SYSLOG_INFO, String );...
  • Page 50 Feb 14 16:57:17 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, call 18, C01 Incoming Call OK Feb 14 17:07:18 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, call 18, C02 Call Terminated • Packet triggered log Format: sdcmdSyslogSend( SYSLOG_PKTTRI, SYSLOG_NOTICE, String );...
  • Page 51 Src: Source Address Dst: Destination Address prot: Protocol (TCP,UDP,ICMP) spo: Source port dpo: Destination port Example: Jul 19 14:44:09 192.168.1.1 ZyXEL Communications Corp.: IP[Src=202.132.154.1 Dst=192.168.1.33 UDP spo=0035 dpo=05d4]}S03>R01mF Jul 19 14:44:13 192.168.1.1 ZyXEL Communications Corp.: IP[Src=192.168.1.33 Dst=202.132.154.1 ICMP]}S03>R01mF • PPP Log Format: sdcmdSyslogSend( SYSLOG_PPPLOG, SYSLOG_NOTICE, String );...

  • Page 52: Using Ip Alias

    Prestige 2302 Support Notes Jul 19 11:43:55 192.168.1.1 ZyXEL Communications Corp.: ppp:BACP Opening Jul 19 11:44:00 192.168.1.1 ZyXEL Communications Corp.: ppp:LCP Closing Jul 19 11:44:05 192.168.1.1 ZyXEL Communications Corp.: ppp:IPCP Closing Jul 19 11:44:09 192.168.1.1 ZyXEL Communications Corp.: ppp:CCP Closing Jul 19 11:44:14 192.168.1.1 ZyXEL Communications Corp.: ppp:BACP Closing...
  • Page 53 When you enable DHCP server on the Prestige, you can configure the client address pool for any of the networks. Copyright (c) 1994 - 2004 ZyXEL Communications Corp. ras> ip ro st...
  • Page 54 Select Yes and enter the LAN IP address for the third logical network on the Prestige. IP Alias 2 This will create the second route entry on the enif0:1 interface. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Menu 3.2.1 - IP Alias Setup 192.168.2.1...
  • Page 55 IP address of the external time server. Once configured, the Prestige is able to obtain the current time, date and the time zone information from the external time server. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 56: Using Ip Multicast

    Size of Client IP Pool= 32 First DNS Server= From ISP IP Address= N/A Second DNS Server= From ISP All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Menu 3.2 - TCP/IP and DHCP Ethernet Setup TCP/IP Setup: IP Address= 192.168.1.1...
  • Page 57 Enter here to CONFIRM or ESC to CANCEL: Field Settings: Select IGMP-v1 for IGMP version 1 or IGMP-v2 for IGMP version 2. Multicast All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Edit IP Alias= No IGMP-v2...

  • Page 58: Using Prestige Traffic Redirect

    Traffic Redirect on the WAN If the Prestige is using a dynamic WAN IP address, connect the backup gateway on the LAN. The following figure shows an example. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 59 Menu 11.6 - Traffic Redirect Setup Active= Yes Configuration: Backup Gateway IP Address= 192.168.1.50 Metric= 14 Check WAN IP Address= 202.13.154.1 Fail Tolerance= 5 Period(sec)= 30 Timeout(sec)= 3 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 60 You can also configure traffic redirect in the WEB GUI. Log into the WEB GUI on the Prestige and click ADVANCED > WAN > Traffic Redirect to display the configuration screen. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...

  • Page 61: Using Universal Plug N Play (Upnp)

    The following lists and describes the components in a UPnP communication setup. • Devices: Network devices, such as networking gateways, TV, refrigerators, printers...etc, which provides services. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 62 Control: Devices can be manipulated by control points through Control message. • Eventing: Devices can send event messages to notify control points if there is any update on the services provided. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 63 2. Using UPnP in ZyXEL devices In this example, we will introduce how to enable UPnP in ZyXEL devices. Currently, Microsoft MSN is the most popular application that uses UPnP, so we will use Microsoft MSN as an example. From this example, you will also learn how MSN benefits from the NAT traversal feature in UPnP.
  • Page 64 2. After the dynamic port mapping is created and that your computer has obtained an IP address from the Prestige, you can launch the MSN application and connect to the MSN server. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 65 Prestige 2302 Support Notes 3. After a successful sign-in, you can start a video conversation with another MSN user. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 66 Prestige 2302 Support Notes 4. The remote MSN user can select Accept to allow your conversation request. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 67 Prestige 2302 Support Notes 5. You and the remote MSN user can start communicating with each other with instant text messaging and video display. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 68: Trunk Setup In P-2302Hwl/Hwudl-P1

    Trunk Setup in P-2302HWL/HWUDL-P1 • Follow the 3 steps below to set up trunks on P-2302HWL/HWUDL-P1. Step 1: Connect the ports (WAN, LAN, Lifeline and FXS) on P-2302HWL/HWUDL-P1. Then turn on the device. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 69 Step 3: Click VoIP > Trunking and select to enable trunking. You can also enable auto attendant authentication if pin code authentication is required before using the trunk. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 70 Two examples are described next. Example 1: To make phone call over the PSTN and SIP networks, enter the pin code if required. SIP initiates the call and forwards it to PSTN. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 71: Voip Application Notes

    Note: You should have a voice account already set up and have VoIP information from your VoIP service provider prior to configuring a SIP account on the Prestige. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 72 Step 5. Under Authentication, enter the account user name and password exactly as given by your ISP. Step 6. Under SIP Settings, select Send Caller ID if you want to send the caller ID. Otherwise, clear the check box. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 73 Prestige 2302 Support Notes Step 7. You associate the SIP account to a specified phone port on the ZyXEL device. This allows you to set which phone(s) to use (ring) when an incoming call is received. In the WEB GUI, click VoIP > Phone to display the Analog Phone screen.
  • Page 74 A SIP service domain is the domain name that comes after the @ symbol Domain in a full SIP URI. Enter the SIP service domain name in this field. You can use up to 127 ASCII Extended set characters. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...

  • Page 75: Advanced Phone Port Settings

    Click Reset to begin configuring this screen afresh. Advanced Phone port settings You can configure the ring/speaker volume and the echo cancellation settings for each phone port on the Prestige. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 76 SIP2 in the SIP Account field and follow steps 1 – 5. The table below describes the related fields. Label Description Use this field to select the phone port that you want to configure. Phone Port Settings All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...

  • Page 77: Speed Dial Phone Book Setup

    Click Reset to begin configuring this screen afresh. Speed dial Phone book setup You can configure up to 10 SIP phone number in the Prestige＇s phone book for speed dialing. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 78 Then select Use Proxy or select Non Proxy and enter the static IP address or URL of the remote peer. Step 6. Click Add to save the entry to the phone book. Each field's detail description of the page is listed below. All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 79 Click this button to change the speed dial entry. The speed dial entry Edit displays in the Add New Entry section of the screen where you can edit it. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...

  • Page 80: Faq

    ZyNOS FAQ What is ZyNOS? ZyNOS is ZyXEL's proprietary Network Operating System. It is the platform on all Prestige routers that delivers network services and applications. It is designed in a modular fashion so it is easy for developers to add new features.

  • Page 81: How Do I Upload The Firmware Via The Web Configurator

    Click the Configuration tab. d. Click the Restore tab and click Browse o locate the directory of the configuration file you want to upload. e. Click Upload. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...

  • Page 82: How Do I Back Up/Restore Configurations Using An Ftp Client Program Through The Lan

    LED starts to blink, then release. The unit is reset back to the factory defaults. The reset button is located near the power jack on the unit＇s back panel Note: Resetting the unit back to the factory defaults erases all your previous settings. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...

  • Page 83: What Is Sua? When Should I Use Sua

    The goal of ZyXEL's SUA is to minimize the Internet access cost in a small office environment by using a single IP address to represent multiple hosts on the LAN. It does more than IP address translation, so that multiple hosts on the LAN can access the Internet at the same time.

  • Page 84: What Are Device And Protocol Filters

    The Prestige is designed to work with cable and ADSL modems. The Prestige comes with an Ethernet port to connect to your computer so the Prestige is placed between your computer and your modem. The Prestige also supports PPPoE Internet connection type. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 85: What Do I Need To Use The Prestige

    The Prestige supports most common applications including MIRC, PPTP, ICQ, Cu-SeeMe, NetMeeting, IP/TV, RealPlayer, VDOLive, Quake, QuakeII, QuakeIII, StarCraft, and Quick Time. How can I configure the Prestige? a. Telnet remote management- Menu driven user interface for easy remote management All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 86: What Network Interface Does The Prestige Support

    Prestige using "jane"<mycompany@ispname.com> and "john"<mycompany@ispname.com> respectively as their e-mail addresses. Again, they will be able to retrieve their individual private and secured e-mail, if they have been assigned the proper access rights. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 87: What Is The Difference Between The 'Standard' And 'Roadrunner' Service

    All device settings, including the login password and IP address, will be reset to the factory defaults. The default IP address is 192.168.1.1 and the default login password is 1234. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 88: What Network Interface Does The New Prestige Series Support

    Cable modems on the same node share the same bandwidth, which means that congestion is created when too many people try to access the Internet at the same time. In addition, when one user is downloading large graphic All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 89: My Prestige Cannot Obtain A Wan Ip Address From The Isp To Connect To The Internet, What Should I Do

    Internet access. However, if the user connects another computer with a different MAC address directly to the modem, the ISP discards any DHCP discovery packets from the un-authorized MAC address and no IP address is assigned. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 90 Menu 1 - General Setup System Name= zyxel Field Setting: • System Name: Enter the same name as the computer. 3. If your ISP checks the User ID All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 91 Dynamic, otherwise, select Static. IP Address, Subnet Mask, Gateway IP Address: Assignment field, enter the IP address, subnet mask and gateway device IP address provided by your ISP. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes RR-Toshiba 0.0.0.0 RR-Manager authentication method used by your ISP.

  • Page 92: What Is Bootp/Dhcp

    IP is dynamic which changes. With DDNS supported on the Prestige, you use a DNS name (e.g., www.zyxel.com.tw) supplied by the DDNS service provider to your server (e.g., Web server). Outside users can always access the web server at www.zyxel.com.tw regardless of whether the WAN IP on the Prestige is dynamic or static.

  • Page 93: What Is Ddns Wildcard

    Voice over IP (VoIP) is an emerging technology based on the open IEEE standards. VoIP refers to the transmission of voice data over the Internet. Various protocols are available for voice transport. The most commonly used are SIP and H.323. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 94: How Does Voice Over Ip Work

    Internet Engineering Task Force in 1999 to carry voice over IP. Since it was created by the IETF, it approaches voice and multimedia from the Internet, or IP. Whereas H.323 emerged around 1996, and as an All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 95: Can H.323 And Sip Interoperate With Each Other

    What codec types does Prestige support? The Prestige supports the following commonly used codecs. • G.729 voice codec • G.711u-law voice codec All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...

  • Page 96: Which Codec Should I Choose

    If you are able to register to the SIP server but cannot make a call through the Prestige, it is very likely there a NAT router or a firewall blocks the traffic. All contents copyright (c) 2005 ZyXEL Communications Corporation.

  • Page 97: I Can Make Or Receive A Call But The Voice Traffic Only Goes One Way, Not Both Way

    In this case, contact your local service provider for support. If they cannot solve your problem, they will send your problem to the ZyXEL global technical support center. help out the problem they will escalate your problem to ZyXEL tech center.

  • Page 98: Trouble Shooting

    ISP. The Prestige will use the copied MAC address as its WAN MAC address. In SMT menu 2, enter the computer MAC address. The Prestige will use the copied MAC address as its WAN MAC address and update SMT menu 24.1. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 99 First System DNS Server= From ISP IP Address= N/A Second System DNS Server= From ISP IP Address= N/A All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes Menu 2 - WAN Setup 192.168.1.33 IP address attached on LAN.
  • Page 100 Service Type= RR-Toshiba My Login= cso@zyxel My Password= ******** Retype to Confirm= N/A Login Server= 0.0.0.0 IP Address Assignment= Dynamic IP Address= N/A All contents copyright (c) 2005 ZyXEL Communications Corporation. Menu 4 - Internet Access Setup Prestige 2302 Support Notes...

  • Page 101: Using Embedded Packet Trace

    The format of the packet trace result display is as follows: Packet: 11880.160 ENET0-R[0062] TCP 192.168.1.2:1108->192.31.7.130:80 [index] [timer/second][channel-receive/transmit][length] [protocol] [sourceIP/port] [destIP/port] All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes RR-Manager authentication method used by your ISP.
  • Page 102 11883.340 ENET0-R[0339] TCP 192.168.1.2:1108->192.31.7.130:80 11883.610 ENET0-T[0054] TCP 192.31.7.130:80->192.168.1.2:1108 11883.620 ENET0-T[0102] TCP 192.31.7.130:80->192.168.1.2:1108 11883.630 ENET0-T[0054] TCP 192.31.7.130:80->192.168.1.2:1108 11883.630 ENET0-R[0060] TCP 192.168.1.2:1108->192.31.7.130:80 All contents copyright (c) 2005 ZyXEL Communications Corporation. sys trcp channel enet1 none & sys trcl sw on sys trcd brief...
  • Page 103 Source Port Destination Port Sequence Number Ack Number Header Length Flags Window Size Checksum All contents copyright (c) 2005 ZyXEL Communications Corporation. Time: 12089.790 sec = 00A0C5921311 = 0080C84CEA63 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x0030 (48)
  • Page 104 = 0x06 (TCP) Header Checksum Source IP Destination IP TCP Header: Source Port Destination Port All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0x0000 (0) Time: 12090.020 sec = 0080C84CEA63 = 00A0C5921311 = 0x0800 (TCP/IP) = 20 = 0x00 (0)
  • Page 105 Total Length Identification Flags Fragment Offset Time to Live Protocol Header Checksum All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0x4AD1B57F (1255257471) = 0x00BD15A8 (12391848) = 24 = 0x12 (.A..S.) = 0xFAF0 (64240) = 0xF877 (63607) = 0x0000 (0) ...w...
  • Page 106 1.4 Display brief online trace results: 1.5 Display detailed online trace results: Example: Prestige> sys trcp channel enet0 none Prestige> sys trcp channel enet1 bothway All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0xC0A80102 (192.168.1.2) = 0xC01F0782 (192.31.7.130) = 0x045C (1116) = 0x0050 (80)
  • Page 107 Fragment Offset Time to Live Protocol Header Checksum Source IP Destination IP TCP Header: All contents copyright (c) 2005 ZyXEL Communications Corporation. Time: 12387.260 sec = 00A0C5921312 = 00A0C5012345 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x048B (1163)
  • Page 108 Destination MAC Addr Source MAC Addr Network Type IP Header: IP Version Header Length Type of Service All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0x0050 (80) = 0x281E (10270) = 0xD3E95985 (3555285381) = 0x00C18F63 (12685155) = 20 = 0x19 (.AP..F)
  • Page 109 Size: 54/ 54 Frame Type: TCP 202.132.155.97:10270->192.31.7.130:80 Ethernet Header: Destination MAC Addr Source MAC Addr Network Type All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0x0028 (40) = 0x7A0C (31244) = 0x02 = 0x00 = 0x7F (127) = 0x06 (TCP) = 0x543C (21564) = 0xCA849B61 (202.132.155.97)
  • Page 110 0020: 07 82 28 1E 00 50 00 C1-8F 63 D3 E9 5D E9 50 11 ..(..P...c..].P. 0030: 1D D5 7A 11 00 00 Prestige> Offline Trace All contents copyright (c) 2005 ZyXEL Communications Corporation. = 20 = 0x00 (0) = 0x0028 (40)
  • Page 111 10855.840 ENET0-R[0062] TCP 192.168.1.2:1104->192.31.7.130:80 10856.020 ENET0-T[0054] TCP 192.31.7.130:80->192.168.1.2:1102 10856.030 ENET0-T[0058] TCP 192.31.7.130:80->192.168.1.2:1103 10856.040 ENET0-R[0060] TCP 192.168.1.2:1103->192.31.7.130:80 Prestige> sys trcp parse 5 5 All contents copyright (c) 2005 ZyXEL Communications Corporation. sys trcp channel enet1 none & sys trcl sw on &...
  • Page 112 Sequence Number Ack Number Header Length Flags Window Size Checksum Urgent Ptr Options All contents copyright (c) 2005 ZyXEL Communications Corporation. Time: 10856.030 sec = 0080C84CEA63 = 00A0C5921311 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x002C (44) = 0x7F02 (32514)
  • Page 113 12865.120 ENET1-R[0247] TCP 204.217.0.2:80->202.132.155.97:10278 12865.130 ENET1-T[0411] TCP 202.132.155.97:10278->204.217.0.2:80 12865.220 ENET1-R[0247] TCP 204.217.0.2:80->202.132.155.97:10282 Prestige> sys trcp parse 3 4 ---<0003>---------------------------------------------------------------- All contents copyright (c) 2005 ZyXEL Communications Corporation. sys trcp channel enet0 none sys trcp channel enet1 bothway & sys trcl sw on &...
  • Page 114 Urgent Ptr TCP Data: (Length=193, Captured=42) 0000: 48 54 54 50 2F 31 2E 31-20 33 30 34 20 4E 6F 74 HTTP/1.1 304 Not All contents copyright (c) 2005 ZyXEL Communications Corporation. Time: 12865.120 sec = 00A0C5921312 = 00A0C5591284...
  • Page 115 Time to Live Protocol Header Checksum Source IP Destination IP TCP Header: Source Port All contents copyright (c) 2005 ZyXEL Communications Corporation. Time: 12865.130 sec = 00A0C5591284 = 00A0C5921312 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x018D (397)

  • Page 116: Debugging Pppoe Connection

    You can use the packet trace tool on the Prestige to troubleshoot PPPoE Internet connection. Follow the procedure below to perform packet trace for troubleshooting. 1. Remove the Ethernet cable from the LAN port on the Prestige All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0x0050 (80) = 0x00C8C015 (13156373)
  • Page 117 1 type 1 code x09 sess-id 0 len 12(x000C) bdcastSendInit: l1.pktTx() failed, pch poe0 ch enet0 poePut1SrvcName: '' len 0 host-uniq 31303030 len 4 putPoeHdr: ver 1 type 1 code x09 sess-id 0 len 12(x000C) All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 118 Undefined Address : 0xE3F045C4 Undefined Data : 0x56FF54FF r0= 0xE3F045C4 r1= 0x0001FFC0 r4= 0xE3F045C4 r5= 0xE5BDBFEC r8= 0x00000000 r9= 0xE3550000 All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes r2= 0x000000E5 r3= 0x56FF54FF r6= 0x0001C468 r7= 0x60000093 r10=0xE3550000 fp= 0x00000000...
  • Page 119 (Compressed) Version: RAS P2302RLP1, start: bfc58030 Length: 3DB3EC, Checksum: 9AA9 Compressed Length: 12AC58, Checksum: DC06 Copyright (c) 1994 - 2005 ZyXEL Communications Corp. initialize ch =0, ethernet address: 00:A0:C5:CB:A8:16 initialize ch =1, ethernet address: 00:A0:C5:CB:A8:17 VC5402 Init...OK All contents copyright (c) 2005 ZyXEL Communications Corporation.
  • Page 120 The following shows you how to obtain and display the packet trace results in SMT menu 24.8 are as follows. Online Trace 1. Trace LAN packet 2. Trace WAN packet 1. Trace LAN packet All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 121 Ethernet Header: Destination MAC Addr Source MAC Addr Network Type IP Header: IP Version All contents copyright (c) 2005 ZyXEL Communications Corporation. sys trcp channel mpoa00 none sys trcp channel enet0 bothway & sys trcl sw on sys trcd brief sys trcd parse Time: 12089.790 sec...
  • Page 122 0030: 20 00 BE C3 00 00 02 04-05 B4 01 01 04 02 ---<0001>---------------------------------------------------------------- LAN Frame: ENET0-XMIT Size: 58/ 58 Frame Type: TCP 192.31.7.130:80->192.168.1.2:1116 Ethernet Header: All contents copyright (c) 2005 ZyXEL Communications Corporation. = 20 = 0x00 (0) = 0x0030 (48) = 0x330B (13067) = 0x02...
  • Page 123 0000: 00 80 C8 4C EA 63 00 A0-C5 92 13 11 08 00 45 00 ...L.c...E. 0010: 00 2C 57 F3 40 00 ED 06-AC 8C C0 1F 07 82 C0 A8 .,W.@... All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes...
  • Page 124 Source Port Destination Port Sequence Number Ack Number Header Length Flags Window Size Checksum All contents copyright (c) 2005 ZyXEL Communications Corporation..w... Time: 12090.210 sec = 00A0C5921311 = 0080C84CEA63 = 0x0800 (TCP/IP) = 20 = 0x00 (0) = 0x0028 (40)
  • Page 125 LAN Frame: MPOA00-RECV Size:1181/ 96 Frame Type: TCP 192.31.7.130:80->202.132.155.97:10270 Ethernet Header: Destination MAC Addr All contents copyright (c) 2005 ZyXEL Communications Corporation. = 0x0000 (0) sys trcp channel enet0 none sys trcp channel mpoa00 bothway & sys trcl sw on...
  • Page 126 0020: FC 2A 4C 2F FB BE 2F FE-EF D0 RAW DATA: 0000: 00 A0 C5 92 13 12 00 A0-C5 01 23 45 08 00 45 00 ...#E..E. All contents copyright (c) 2005 ZyXEL Communications Corporation. Prestige 2302 Support Notes .*L/../...
  • Page 127 1.4 Wait for packets to pass through the Prestige on the WAN sys trcp sw off 1.5 Disable trace logging: 1.6 Display brief trace results: 1.7 Display specific packet trace results: All contents copyright (c) 2005 ZyXEL Communications Corporation. sys trcp channel mpoa00 none & sys trcl sw on &...

  • Page 128: Cli Command List

    Prestige 2302 Support Notes CLI Command List The most updated CI command list is available in the release notes with every ZyXEL firmware release. Download latest firmware package (*.zip), from ZyXEL’s public site http://www.zyxel.com/support/download.php. You must unzip the package to get the release note in PDF format.

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