Elo Entuitive Touchmonitor User Guide 19” LCD Desktop Touchmonitor 1925L Series Revision B P/N 008585 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com Elo Entuitive Touchmonitor User Guide...
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Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
CHAPTER 1 - INTRODUCTION ... 9 Precautions... 7 About the Product... 7 CHAPTER 2 - INSTALLATION AND SETUP ... 9 Unpacking Your Touchmonitor ... 9 Product Overview... 11 Touch Interface Connection Figure 2.1 Touchmonitor and Cables Step 1-Routing the Cables... 14 Step 2-Connecting the Video Cables ...
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Using the On-Screen Display (OSD) Menus ... 29 Side Bezel Buttons... 30 OSD Menu Function – DVI-I Only ... 31 OSD Menu Function – Analog VGA Only... 32 CHAPTER 4 - TROUBLESHOOTING... 33 Solutions to Common Problems ... 33 APPENDIX A - NATIVE RESOLUTION ... 35 APPENDIX B - TOUCHMONITOR SAFETY ...
Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
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Serial or USB touch interface (USB requires Windows 98 SE, 2000, Me and XP.) • Built in speakers with volume control thorough OSD • Patented touch technology of Elo TouchSystems • VESA DDC 1/2B data communication • VESA DPMS power saving •...
CHAPTER INSTALLATION AND SETUP This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 10 items are present and in good condition: USB touchscreen cable Serial cable...
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Speaker cable Composite cables S-video cable Elo Entuitive Touchmonitor User Guide...
Touch Interface Connection Figure 2.1 Touchmonitor and Cables Figure 2.2 Touchmonitor Connections (Serial and USB) Elo Entuitive Touchmonitor User Guide...
The following table indicates the LED status options for the Touch LED. LED Status On LED Status Off Contact Elo Support Contact Elo Support Step 1-Routing the Cables • The cables are routed through the cable management channel in the stand. Elo Entuitive Touchmonitor User Guide LED Status Blinking...
Step 2-Connecting the Video Cables • Tilt the screen up and back to access the connection ports. • Connect the 15-pin video cable (the ferrite bead end), the 24-pin DVI-D cable, the RCA or the S-Video cable to the video port on your PC. •...
Step 3-Connecting the Serial or USB Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on the back of your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor. •...
Step 4-Connecting the Speaker Cable The monitor is equipped with both AC and DC power connectors. The monitor is shipped OTE: with only an AC power cable. • Depending on where you live, you will use either the European or US/Canadian power cable. •...
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To protect your equipment against risk of damage from electrical surges in the power OTE: line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded AC electrical outlet. Elo Entuitive Touchmonitor User Guide...
Tilt Lock Function You are able to lock the monitor in a desired position. • Pivot the monitor to the desired position. • Rotate the knob one full turn clockwise to lock the monitor in position. • Rotate the knob one full turn counter-clockwise to unlock the monitor from its position.
VESA Mount on Your Touchmonitor Figure 2.4 Stand and Display Separation NOTE: The above drawing displays the VESA mounting interface after the removal of the mounting cover and base. NOTE: You will need a 3mm Hex Wrench for the following steps. •...
Rear Mount Template Front Mount Template • Remove the two screws holding the front cover to the stand (see Figure 3). • Route the cables through the cutout (if applicable) and mount the monitor to a horizontal surface using the template on page 2-16. •...
Front Mount for Horizontal Surface The following companies provide VESA mounting devices compatible with your touchmonitor: Ergotron 800-888-8458 651-681-7600 www.ergotron.com 800-228-2555 707-773-1100 www.gcx.com Elo Entuitive Touchmonitor User Guide Innovative Office Products 800-524-2744 610-253-9554 www.innov-office-prod.com 800-688-2414 www.mediarecovery.com...
Mounting the Base Elo Entuitive Touchmonitor User Guide...
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Security You can protect your touchmonitor from theft by locking it with a Kensington Lock. See figure 2.5 for details. Figure 2.5 Kensington Cable Lock Elo Entuitive Touchmonitor User Guide...
Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me •...
Installing the Serial Touch Driver for Windows XP, Windows 2000 , Me, 95/98 and NT 4.0 For Windows 2000 and NT 4.0 you must have administrator access rights to OTE: install the driver Insert the Elo CD-ROM in your computer’s CD-ROM drive.
Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: Insert the Elo CD-ROM in your computer’s CD-ROM drive.
Browse to select the \EloUSB directory on the Elo CD- ROM. Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again. You will see several files being copied. Insert your Windows 98 CD if prompted.
About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 60-75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution.
Side Bezel Buttons Control MENU Menu Up/Toggle Down/Toggle SELECT Enter Select item Power Switch Enable/Disable Elo Entuitive Touchmonitor User Guide Function Display or exit the OSD menus. 1. Shortcut to speaker mute. 2. Increase value of adjustment items. 3. With menu on, toggles OSD options. 1.
OSD Menu Function – Analog VGA Only Brightness Controls the brightness Contrast Controls the picture contrast Color Adjust Controls the screen color. Miscellaneous Provides access to miscellaneous settings. Audio Adjusts audio volume, bass, treble and sound off. Elo Entuitive Touchmonitor User Guide Auto Adjust Automatically selects the optional settings for image parameters...
OSD Menu Function – DVI-I Only Brightness Controls the brightness Contrast Controls the picture contrast Miscellaneous Provides access to miscellaneous settings. Elo Entuitive Touchmonitor User Guide OSD Language Selection of the OSD menu language: English, French, German, Spanish, Swedish, Finnish, Danish, Portuguese, Dutch and Japanese, Italian, and Polish.
TROUBLESHOOTING If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem Suggestion(s) No image appears on Check that all the I/O and power connectors are screen.
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Image is unstable and flickering Use “CLOCK” to make an adjustment. Image is scrolling Make sure the VGA signal cable (or adapter) is well connected. Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.
NATIVE RESOLUTION The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-19 inch size. In almost all cases, screen images look best when viewed at their native resolution.
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correspondence between video pixels and LCD pixels using algorithms contained on its controller. The accuracy of the algorithms determines the fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters.
Do not attempt to fit the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
Compatible Video Modes Your Elo Entuitive touchmonitor is compatible with the following standard video modes: Mode Resolution IBM & VESA VGA 640 x 350 IBM & VESA VGA 640 x 400 IBM & VESA VGA 720 x 400 IBM & VESA VGA 640 x 480 IBM &...
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VESA SXGA 1280x960 VESA SXGA 1280x 1024 VESA SXGA 1280x 1024 Elo Entuitive Touchmonitor User Guide...
EGULATORY Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. B) There are no operator serviceable parts inside this equipment.
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iii) Reorient the affected receiver’s antenna. iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.) vi) Plug the digital device into only a grounded outlet receptacle.
ARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 1 year. Seller makes no warranty regarding the model life of components.