Elo TouchSystems Entuitive 1825L Series User Manual

Elo entuitive touchmonitor user guide for 18.1" lcd desktop touchmonitors 1825l/1827l series

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Elo Entuitive Touchmonitor
User Guide
For 18.1" LCD Desktop Touchmonitors
1825L/1827L Series
Revision B

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Summary of Contents for Elo TouchSystems Entuitive 1825L Series

  • Page 1 Elo Entuitive Touchmonitor User Guide For 18.1" LCD Desktop Touchmonitors 1825L/1827L Series Revision B...
  • Page 2: User Guide

    Elo Entuitive Touchmonitor User Guide 18.1" LCD Desktop Touchmonitor 1825L/1827L Series Revision B P/N 008563 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com...
  • Page 3: Trademark Acknowledgments

    Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 5: Table Of Contents

    Table of Contents Chapter 1 Introduction Precautions ....1 About the Product ....1 Chapter 2 Installation and Setup Unpacking Your Touchmonitor.
  • Page 7: Introduction

    Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
  • Page 8 • Serial or USB touch interface (USB requires Windows 98, 2000, Me and XP.) • Built in speakers with volume, treble, bass and balance control through OSD • Patented touch technology of Elo TouchSystems • Power saving mode • Stand with minimum 95 •...
  • Page 9: Installation And Setup

    This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 10 items are present and in good condition: LCD Display Software User Guide-on CD, Quick Install Guide and software CD...
  • Page 10: Product Overview

    Product Overview Main Unit Rear View E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e LCD Display Stand...
  • Page 11: Side View

    Side View User Controls Base Bottom View Key hole for M5 screw 4X thread M5x0.8...
  • Page 12: Touch Interface Connection

    Touch Interface Connection Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and XP systems only.) To set up this display, please refer to the following figures and procedures: Serial or USB Connection The following illustrations guide you step by step in connecting your touchmonitor using a serial or USB cable connection...
  • Page 13: Step 1-Routing The Cables

    STEP 1-Routing the Cables • Feed the cables through the cable port holes. Do not remove the rear cover.
  • Page 14: Step 2-Connecting The Video Cable

    STEP 2-Connecting the Video Cable CONNECTIONS ON UNDERSIDE FEMALE 15-PIN VIDEO CONNECTOR • Tilt the screen up and back to access the connection ports. • Connect the 15-pin video cable (the ferrite bead end) to the video port on your PC. •...
  • Page 15: Step 3-Connecting The Serial Or Usb Touchscreen Cable

    STEP 3-Connecting the Serial or USB Touchscreen Cable CONNECTORS ON THE UNDERSIDE USB TOUCHSCREEN CONNECTOR FEMALE 9-PIN SERIAL TOUCHSCREEN CONNECTOR • Connect the female end of the serial (RS-232) cable to the serial port on your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor.
  • Page 16: Step 4-Connecting The Speaker Cable

    STEP 4-Connecting the Speaker Cable CONNECTIONS ON UNDERSIDE SPEAKER PORT If you do not wish to connect the speaker cable, go to step 5. Connect the light blue end of the speaker cable to the light blue speaker • port of the monitor (audio in). Connect the lime (light green) end of the speaker cable to the lime speaker •...
  • Page 17: Step 5-Connecting The Power Cable

    STEP 5-Connecting the Power Cable CONNECTIONS ON UNDERSIDE POWER Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable to the Connect the Brick power cable into the power port on the touchmonitor. •...
  • Page 18: Optimizing The Lcd Display

    Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1024 x 768 resolution, and make sure the timing of the display mode is compatible with the LCD display.
  • Page 19: Accessing The Vesa Mounting Interface

    Accessing the VESA Mounting Interface If you want to convert your desktop monitor to a wall mount or kiosk monitor, follow the steps below to access the VESA mounting interface. You will need a screwdriver for the following steps. Remove the back cover of the stand by pulling forward on the bottom cut-out.
  • Page 20: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •...
  • Page 21: Installing The Serial Touch Driver

    Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows 2000, Me, 95/98 and NT 4.0 For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
  • Page 22: Installing The Serial Touch Driver For Ms-Dos And Windows 3.1

    Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: Insert the Elo CD-ROM in your computer’s CD-ROM drive.
  • Page 23: Installing The Usb Touch Driver

    Browse to select the \EloUSB directory on the Elo CD-ROM. Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again. You will see several files being copied. Insert your Windows 98 CD if prompted.
  • Page 24 2-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 25: Operation

    About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 80k-75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution.
  • Page 26: Side Bezel Buttons

    Side Bezel Buttons MENU SELECT 3-20 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Control Function Menu Display/Exits the OSD menus.
  • Page 27: Osd Menu Function

    OSD Menu Function CONTRAST AUTO CONTRAST Function Symbol Proc e ss Contrast Auto Contrast Brightness Left/Right Up/Down Recall defaults Color Temperature Controls the picture contrast Automatically selects an appropriate contrast setting for the picture. Controls the picture brightness. Controls the horizontal position. Controls the vertical position.
  • Page 28: Auto Adjustment

    Information DSUB Analog/ DVI Digital Clock Phase Additional Color Settings SATURATION FLESH TONE OSD Left/Right OSD Up/Down OSD Timeout Auto Adjust Language Volume Treble Bass Balance 3-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Displays the current graphics mode.
  • Page 29: Troubleshooting

    If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem No image appears on screen. “Out of Range” display OSD/Power buttons don't respond ROUBLESHOOTING HAPTER...
  • Page 30 Image has vertical flickering line bars. Image is unstable and flickering Image is scrolling Touch doesn’t work 4-24 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Use “Phase”...
  • Page 31: Appendix A Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-18.1 inch size. In almost all cases, screen images look best when viewed at their native resolution.
  • Page 32 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 33: Appendix B Touchmonitor Safety

    Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
  • Page 34: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 35: Technical Specifications

    Compatible Video Modes You r Elo Entuitive touchmonitor is compatible with the following standard video modes: Mode Resolution 720 x 350 720 x 400 640 x 480 640 x 480 VESA 640 x 480 VESA 640 x 480 VESA 800 x 600 VESA 800 x 600 VESA...
  • Page 36: Touchmonitor Specifications

    Touchmonitor Specifications Table C.1 18.1" LCD Touchmonitor (ET182XL-XXWB-1) Specifications Display Type Size Pixel Format Touchscreen Colors Display Brightness Back-light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environmental Mechanical Electrical Speakers Agencies C-30 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Active matrix, thin film transistor (TFT), liquid crystal display 18.1-inch diagonal...
  • Page 37 Table C.2 IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60- degree gloss meter) Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%.
  • Page 38 Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) C-32 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone...
  • Page 39 Table C.3 AccuTouch Touchmonitor Specifications Mechanical Construction Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Optical Light Transmission (per ASTM D1003) Visual Resolution Haze (per ASTM D1003) Gloss (per ASTM D2457) Top: Polyester with outside hard-surface coating with clear or antiglare finish.
  • Page 40: 18.1" Lcd Touchmonitor (Et182Xl-Xxwb-X) Dimensions

    18.1" LCD Touchmonitor (ET182XL-XXWB-X) Dimensions 444mm [17.47"] 359mm [14.14"] 220mm [8.65"] C-34 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 41 77mm [3.03"] 10mm [0.39"] See Detail A 244mm [9.62"] Detail A C-35...
  • Page 42 C-36 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 43: Regulatory Information

    EGULATORY HAPTER I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 44 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as...
  • Page 45 WITH RESPECT TO ELECTRIC SHOCK, FIRE AND MECHANICAL HAZARDS ONLY IN ACCORDANCE WITH UL2601-1 CAN/CSA C22.2 No. 601.1 E230760 60601-1 "This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada."...
  • Page 46 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 47: Warranty

    ARRANTY HAPTER Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product are: 3 years monitor, 10 years IntelliTouch screen, 5 years Accu- Touch screen, 5 years Controller.
  • Page 48 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 49: Index

    Numerics 18.1" LCD Touchmonitor (ET182XL-XXWB-X) Dimensions, 34 18.1" LCD Touchmonitor (ET182XL-XXWB-X) Specifications, 30 About the Product, 1 About Touchmonitor Adjustments, 19 Accessing the VESA Mounting Interface, 13 AccuTouch Touchmonitor Specifications, 33 Additional Color setting, 22 Agencies, 30 Analog Contrast, 21 Auto Adjust, 22 Auto Contrast, 21 Back-light Lamp Life, 30...
  • Page 50 Operation, 19 Optical, AccuTouch, 33 Optical, IntelliTouch, 31 Optimizing the LCD Display, 12 OSD Left/Right, 22 OSD Menu Function, 21 OSD Timeout, 22 OSD Up/Down, 22 OSD Power, Respond, 23 Out of Range display, 23 Phase, 22 Pixel Format, 30 Positional Accuracy, AccuTouch, 33 Positional Accuracy, IntelliTouch, 31 Power Switch, 26...
  • Page 51: Product Information

    To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: Germany Elo TouchSystems, Inc. Elo TouchSystems GmbH & Co. KG 6500 Kaiser Drive Haidgraben 6 Fremont, CA 94555-3613...

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Entuitive 1827l series

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