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Elo TouchSystems 2794L User Manual

Open frame touchscreen

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USER MANUAL
Elo Touch Solutions
90 Series Open Frame Touchscreen

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Summary of Contents for Elo TouchSystems 2794L

  • Page 1 USER MANUAL Elo Touch Solutions 90 Series Open Frame Touchscreen...
  • Page 2 Copyright © 2020 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. Disclaimer The information in this document is subject to change without notice.
  • Page 3: Table Of Contents

    Table of Contents Section 1: Introduction ............................................. 4 Section 2: Installation ............................................... 4 Section 3: Mounting ..............................................7 Section 4: Operation ..............................................9 Section 5: Technical Support ..........................................14 Section 6: Safety & Maintenance ........................................... 16 Section 7: Regulatory Information .......................................... 17 Section 8: Warranty Information ..........................................
  • Page 4: Section 1: Introduction

    Section 1: Introduction Product Description Your new touchscreen display combines Elo’s latest developments in touch technology and display design with the reliability for use in high-traffic environment. This touchscreen incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high quality display performance. The 90 Series offers sizes that range from 10.1-inch to 27 -inch and resolutions that range from 800x600 to Full HD 1920x1080.
  • Page 5: Section 2: Installation

    Section 2: Installation Unpacking the Touchscreen Display Open the carton and verify that the following items are present: • VGA cable • Japanese language regulatory information pamphlet • USB cable • Quick Install Guide • Mounting brackets • HDMI cable •...
  • Page 6 Connector Panel & Interfaces *Please note the COM (Serial) port for touch is only applicable for EXX9XL-XCXX models and removed for the rest models. With COM (Serial) port Without COM (Serial) port Touchscreen Display Connections 1. Connect the HDMI/DP/VGA video cables between the monitor’s HDMI/DP/VGA input connectors and your HDMI/DP/VGA video source.
  • Page 7 Installing the Touch Technology Software Drivers No additional drivers are required for your projected-capacitive touchscreen displays with Windows 7 ,8.1 and 10 or later operating systems, it uses Windows HID drivers. If the monitor is used with Windows XP operating system, follow below steps to install Windows XP touch driver. To download the latest touch drivers 1.
  • Page 8: Section 3: Mounting

    Section 3: Mounting Flush Mount Flush-mount Bracket Installation Notes: Bracket shape varies for each model, drawing for illustration purposes only. See dimensional drawing for exact dimensions. 1. Attach bracket “A” To touchscreen display (all four sides) with M4 screws (included) 2.
  • Page 9 Rear VESA Mount A four-hole mounting pattern for M4(10mm) screws is provided on the rear of the monitor. The VESA FDMI-compliant counting is coded: VESA MIS-E,C. ET1093L ET1291L ET1590L ET1593 L ET1790L ET1990/1991L ET2094L ET2293/2294/2295L ET2494/2495L ET2794/2795/2796L (depends on different 75 x 75 mm model) 100x100 mm...
  • Page 10: Section 4: Operation

    Section 4: Operation Power The touchscreen display ships in an ON state. To turn the touchscreen display on or off, press the touchscreen display power button on the OSD controller once. The power status LED on the OSD controller functions according to the following table.
  • Page 11 IntelliTouch Dual Touch Technology When connected to Windows 7, 8.1 and 10 or later computers, the touchscreen display can report 2 simultaneous touches. When connected to Windows XP computers, the touchscreen display reports single touch. The IntelliTouch Dual Touch touchscreen can be re-calibrated to your displayed video image, if needed, through the calibration function in the Elo driver control panel.
  • Page 12 displayed on this monitor will look best when your computer’s output resolution matches this monitor’s native resolution. For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s native resolution. This involves stretching or compressing the input image as needed in the X- and Y-dimensions to fit the display’s native resolution. An unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computer’s output video image is scaled by the monitor to fit the display.
  • Page 13 Using the OSD buttons controls an on-screen graphical user interface which displays on top of your input video, allowing intuitive adjustment of the following display parameters: Parameter Available Adjustment Increase/decrease monitor brightness. Brightness Default: maximum Increase/decrease monitor contrast. Contrast Default: best gray-shade performance Allow fine adjustments of the panel’s pixel dot clock.
  • Page 14 Parameter Available Adjustment Adjust the horizontal location of the OSD menus on the display. OSD H-Position Default: centered Adjust the vertical location of the OSD menus on the display. OSD V-Position Default: centered Adjust how long a period of OSD button inactivity the touchscreen display will wait before closing the OSD. OSD Timeout The adjustable range is between 5 and 60 seconds.
  • Page 15 All touchscreen display adjustments made through the OSD are automatically memorized as soon as they are entered. This feature saves you from having to reset your choices every time the touchscreen display is unplugged or powered off and on. If there is a power failure, the touchscreen display settings will not default to the factory specifications. OSD and Power Lockouts Press and hold the “Menu”...
  • Page 16: Section 5: Technical Support

    Section 5: Technical Support If you are experiencing trouble with your touchscreen display, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this use manual. Solutions to Common Problems Problem Suggested Troubleshooting...
  • Page 17 Can’t wake on touch Check to see if the OSD touch on sleep function is disabled Only have two touches Check to see if the OSD touch through function is on User Manual: 90 Series RevB UM600129 Rev E, page 16 of 28...
  • Page 18 Technical Assistance Technical Specifications Support visit www.elotouch.com/products visit www.elotouch.com/support for technical support for technical specifications for this device See this user manual’s last page for worldwide technical support phone numbers. User Manual: 90 Series RevB UM600129 Rev E, page 17 of 28...
  • Page 19: Section 6: Safety & Maintenance

    Section 6: Safety & Maintenance Safety • To avoid risk of electric shock, follow all safety notices and do not disassemble the touchscreen display. They are not user-serviceable. • The slots located on the sides and top of the touchscreen display case are for ventilation. Do not block or insert anything inside the ventilation slots. •...
  • Page 20: Section 7: Regulatory Information

    Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
  • Page 21 This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 22 General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-specific factors.
  • Page 23 Explanation of Markings 1. In accordance with the SJ/T11364-2014 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
  • Page 24 Monitor Specifications Electrical Ratings Input ET1990 ET2293 ET2295/2495/ 1093L ET1291L ET1590L ET1593 L ET1790L /1991L ET2094L /2294L ET2494L ET2794L 2795L ET2796L 12Vdc,3 or 12Vdc,3 12Vdc,3.5A 12Vdc,4.5A 12Vdc,1A 12Vdc,1.5A 12Vdc,1.5A 12Vdc,1.5A 12Vdc,2A 12Vdc,2.5A 12Vdc,2.5A 12Vdc,2.5A 3.5A or 3.5A perating Conditions 0 °C – 40 °C Temperature Humidity 20% to 80% (non-condensing)
  • Page 25 User Manual: 90 Series RevB UM600129 Rev E, page 22 of 28...
  • Page 26: Section 8: Warranty Information

    Section 8: Warranty Information Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchscreen display and their components is three years. Seller makes no warranty regarding the model life of components.
  • Page 27 Notes User Manual: 90 Series RevB UM600129 Rev E, page 24 of 28...
  • Page 28 www.elotouch.com Visit our website for the latest • Product Information • Specifications • Upcoming Events • Press Releases • Software Drivers • Touchmonitor Newsletter To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. North America Europe Asia-Pacific...

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