HP Jetdirect 4200 Manual page 78

Troubleshooting
2 I have not been able to print
from any client to the
intended printer.
3 The printer's Property page
in Network Neighborhood
does not work properly. An
error message appears
whenever a change is
accepted.
4 A printer had to be taken off
the network for repair, and
it was replaced by one
having a different IP
address. Print jobs reach the
queue but never print.
http://albatross.rose.hp.com/~lindsay/pdfs/english/trouble.htm (5 of 7) [6/22/2001 11:26:00 AM]
The IP address or printer name may not be correctly
configured for the desired printer. Verify that the
appliance can print to the printer by using the "print
test page" functionality of the printer property page in
the web interface of the appliance. If the test page does
not print, there is a problem in the communication
between the appliance and the printer. See more
information about
Microsoft network
The appliance may be unable to communicate with a
domain controller in order to verify the clients ID and
password. Check the "Domain Membership Status"
field on the "Microsoft Networking Settings" page to
verify that the appliance can communicate with the
domain controller.
If NT Domain Security is enabled, the security settings
may have changed. Verify that the user has authority
to print. This can be done from the web management
interface by selecting Printers->Printer Property
Page-> Security. By default, the group "Everyone" has
permission to print. If "Everyone" does not have
permission to print, add it.
If NT Domain Security is enabled, verify that the
group "Everyone" exists in the domain.
The user you are logged in as may not have the appropriate
permissions to perform the operation. For NT Domain
security, verify that the user you are logged in as is a member
of the "Domain Admins" group. If you are not using NT
Domain security, verify that there is an administrator account
on the appliance with the same name and password as the
user that you are logged in as.
Open a web browser, point it at the appliance, and select the
Printers page. Select the Printer Property page for that
printer. Change the IP address or DNS host name for the
printer and select Apply. If the printer was stopped in the
middle of a print job, that job will be lost, but any other jobs
in the queue will now print to the new printer.
TCP/IP network settings
settings.
or