Elo TouchSystems 1746L Series User Manual

For 17" lcd modular kiosk touchmonitors 1746l/1749l series
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Elo Entuitive Touchmonitor
User Guide
For 17" LCD Modular Kiosk Touchmonitors
1746L/1749L Series
Revision B

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Table of Contents
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Summary of Contents for Elo TouchSystems 1746L Series

  • Page 1 Elo Entuitive Touchmonitor User Guide For 17" LCD Modular Kiosk Touchmonitors 1746L/1749L Series Revision B...
  • Page 2 (OR (QWXLWLYH 7RXFKPRQLWRU 8VHU *XLGH  /&' .LRVN 7RXFKPRQLWRU 6/49/ 6HULHV 5HYLVLRQ B 3/N 008602E (OR 7RXFK6\VWHPV ,QF (/2728&+ ZZZHORWRXFKFRP...
  • Page 3: Trademark Acknowledgments

    Copyright © 2005 Elo TouchSystems Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
  • Page 5: About The Product

    H A P T E R NTRODUCTION HAPTER Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
  • Page 6 • Auto adjustment capability • High quality full screen re-scaling • Multilingual OSD menus in five languages: English, French, German, Spanish and Japanese. • Serial and USB touch interface (USB requires Windows 98, 2000, Me or XP.) • Patented touch technology of Elo TouchSystems •...
  • Page 7: Unpacking Your Touchmonitor

    H A P T E R NSTALLATION AND ETUP HAPTER This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 10 items are present and in good condition: Serial touchscreen cable USB Cable LCD Display...
  • Page 8: Product Overview

    Product Overview Main Unit 1746L Front-Mount 1749L Front-Mount Rear View 1746L 1749L Bottom View (1749L shown) Detail A See Detail A E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 9 Attaching the L-Brackets Depending on your mounting scheme, use the L-brackets or the VESA 75/100mm standard holes located on the back of the kiosk monitor or the integrated M4 threaded holes. See page 15 for VESA mounting information. You will need a screwdriver to attach the L-brackets. Your kiosk touchmonitor comes with two L-brackets (and four screws) that attach to the integrated M4 threaded holes for additional mounting options.
  • Page 10: Panel Cut Outs

    Panel Cut Outs 1746L/1749L Option 1 1746L/1749L Option 2 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 11: Touch Interface Connection

    Touch Interface Connection Your touchmonitor comes with the following touchscreen connector cables: Serial (RS-232) cable and USB cable. (For Windows 98, 2000, Me and XP systems only.) To set up this display, please refer to the following figures and procedures: Serial or USB Connection The following illustrations guide you step by step in connecting your touchmonitor using a serial or USB cable connection...
  • Page 12 STEP 1-Connecting the Video Cable VIDEO PORT ET1749L shown (ET1746L does not have DVI-I connector) VIDEO CABLE FEMALE 15-PIN SERIAL VIDEO CONNECTOR or 29-pin DVI-I cable • Connect the 15-pin video cable (the ferrite bead end) to the video port on your PC. •...
  • Page 13 STEP 2-Connecting the Serial or USB Touchscreen Cable ET1749L shown (ET1746L does not have DVI-I connector) SERIAL OR USB TOUCHSCREEN CABLE FEMALE 9-PIN SERIAL USB CONNECTOR TOUCHSCREEN CONNECTOR • Connect the female end of the serial (RS-232) cable to the serial port on your PC, or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor.
  • Page 14 STEP 3-Connecting the OSD Remote Cable AUTO/SEL DOWN M ENU ET1749L shown (ET1746L does not have DVI-I connector) REMOTE Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port • of the monitor. 2-10 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 15 STEP 4-Connecting the Power Cable AUTO/SEL DOWN M ENU ET1749L shown (ET1746L does not have DVI-D connector) POWER CABLE POWER Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable to the Brick power supply.
  • Page 16: Optimizing The Lcd Display

    Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1280 x 1024 resolution(1280x1024 is highly recommended), and make sure the timing of the PC video graphic card is compatible with the LCD display.
  • Page 17: Vesa Mounting Interface

    VESA Mounting Interface Your monitor has standard VESA mounting holes on the rear of the unit. The holes are spaced at 75mm and 100mm standard separations. The following companies provide VESA mounting devices compatible with your touchmonitor: Ergotron Innovative Office Products 800-888-8458 800-524-2744 651-681-7600...
  • Page 18: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •...
  • Page 19: Installing The Serial Touch Driver

    Installing the Serial Touch Driver Windows XP, Installing the Serial Touch Driver for Windows 2000, Me, 95/98 and NT 4.0 For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
  • Page 20 Installing the Serial Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3. and MS-DOS from Windows 95/98, follow the directions below: Insert the Elo CD-ROM in your computer’s CD-ROM drive.
  • Page 21 Installing the USB Touch Driver Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP, Installing the USB Touch Driver for Windows XP, Windows 2000, Me and 98 Windows 2000, Me and 98 Insert the Elo CD-ROM in your computer’s CD-ROM drive. Insert the Elo CD-ROM in your computer’s CD-ROM drive.
  • Page 22 2-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 23: About Touchmonitor Adjustments

    H A P T E R PERATION HAPTER About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment. Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display. For best performance, your touchmonitor should be operating in native resolution, that is 1280 x 1024 at 80kHz/75 Hz.
  • Page 24: Remote Osd Buttons

    Remote OSD Buttons AUTO/SEL DOWN MENU AUTO/SEL DOWN MENU Control Function Menu Display/Exits the OSD menus. MENU 1. Adjust brightness of the OSD. Brightness/ 2. Increase value of the adjustment item. Plus/Clockwise 3. Select item clockwise. 1. Decrease value of the adjustment item. Minus Down 2.
  • Page 25: Osd Menu Function

    OSD Menu Function CONTRAST CONTRAST ET1746L ET1749L Contrast Controls the picture contrast. Brightness Controls the picture brightness. V-Position Controls the vertical position. H-Position Controls the horizontal position. Recall Defaults Recalls factory settings of the image parameters. 9300 K/6500 K/5500 K/ Using these icons, you can select one of the preset color temperatures (9300 K/6500 K/5500 K/7500 K).
  • Page 26: Osd Exit

    OSD EXIT Exits the OSD menu screen Sharpness Selection of the image Sharpness level. Phase Controls the vertical fine adjustment. Clock Controls the horizontal fine adjustment. OSD H-Position Adjusts the horizontal position of the OSD menu. OSD V-Position Adjusts the vertical position of the OSD menu. Determines how long (in seconds) the OSD menu waits before OSD Time closing automatically after no action has been performed.
  • Page 27: Solutions To Common Problems

    H A P T E R ROUBLESHOOTING HAPTER If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Solutions to Common Problems Problem Suggestion(s) No image appears on screen.
  • Page 28 Image has vertical flickering line bars. Use “Phase” to make an adjustment. Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display. Image is unstable and flickering Use “CLOCK”...
  • Page 29 P P E N D I X ATIVE ESOLUTION HAPTER The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1280 x 1024 for the SXGA-17 inch size. In almost all cases, screen images look best when viewed at their native resolution.
  • Page 30 As an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically. When the input pixels contained in the video input format match the native resolution of the panel, there is a one to one correspondence of mapping of input video pixels to LCD pixels.
  • Page 31 P P E N D I X OUCHMONITOR AFETY HAPTER This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).
  • Page 32: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 33: Compatible Video Modes

    P P E N D I X ECHNICAL PECIFICATIONS HAPTER Compatible Video Modes You r Elo Entuitive touchmonitor is compatible with the following standard video modes: Mode Resolution H. Frequency (kHz) V. Frequency (Hz) 720 x350 31,470 720 x 400 31,470 640 x 480 31,470...
  • Page 34: Touchmonitor Specifications

    Touchmonitor Specifications Table C.1 17" LCD Touchmonitor (ET1746L/ET1749L) Specifications Display Type Size Pixel Format Touchscreen Colors Display Brightness Back-light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environment Mechanical Electrical Agencies C- 3 0 E l o E nt uit ive Touc hmoni tor User G u id e...
  • Page 35 Table C.2 IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in (15,500 touchpoints/cm Touch Activation Typically less than 3 ounces (85 grams). Force Surface Durability Surface durability is that of glass, Mohs’...
  • Page 36 Environmental Chemical Resistance The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia-based glass cleaners Gasoline Kerosene Vinegar Electrostatic Meets Level 4 (15 kV air/8 kV contact discharges). Protection (per EN 61 000-4-2, 1995) C-32...
  • Page 37 17" LCD Touchmonitor (ET1746L/ET1749L)Dimensions NOTES FOR ALL Material: Wood: Ø4.5 holes thru for M4 screws with nuts or screws for wood Ø4mm. MOUNTING Sheet metal: Concealed head threaded studs M4 with nuts. OPTIONS 1746L 1749L C-33...
  • Page 38 EGULATORY NFORMATION HAPTER I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 39 This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
  • Page 40 BAUART GEPRÜFT TYPE TÜV RheinLand APPROVED Product Safety T es t ed T o C om pl y W i t h FC C St andar ds N10051 FO R HO M E O R O FFI C E USE "This application of this monitor is restricted to special controlled luminous environment.
  • Page 41 ARRANTY HAPTER Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 1 year. Seller makes no warranty regarding the model life of components.
  • Page 42 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 43 N D E X Numerics Flesh Tone, 22 17" LCD Touchmonitor(ET1749L) Dimension, 33 Gloss, IntelliTouch, 31 About the Product, 1 About Touchmonitor Adjustments, 19 H-Position, 21 Additional Color setting, 22 Hue, 22 Agencies, 30 Attaching the L-bracket, 5 Image Information, 23 Image problem, 23 Back-light Lamp life, 30 Image, scrolling, 24...
  • Page 44: Table Of Contents

    Operation, 19 Technical Specifications, 33 Optical, IntelliTouch, 31 Touch Activation Force, IntelliTouch, 31 Optimizing the LCD Display, 12 Touch Interference Connection, 11 OSD Exit, 22 Touch not working, 28 OSD H-Position, 22 Touchmonitor safety, 27 OSD Language, 22 Touchmonitor Specification, 30 OSD Menu Function, 21 Touchpoint Density, Intellitouch, 31 OSD Time, 22...
  • Page 45: Product Information

    Check out Elo's W eb site! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press releases • Software drivers Getting in T ouch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply call the office nearest you: USA &...

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