Miele W 3831 WPS Operating Instructions Manual

Miele W 3831 WPS Operating Instructions Manual

Honeycomb care washing machine
Table of Contents

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Operating instructions
for Washing machine
W 3831 WPS
en - AU, NZ
To avoid the risk of accidents
or damage to the machine,
it is essential to read these
instructions before it is installed
and used for the first time.
M.-Nr. 06 920 690

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Summary of Contents for Miele W 3831 WPS

  • Page 1 Operating instructions for Washing machine W 3831 WPS en - AU, NZ To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time.
  • Page 2: Caring For Our Environment

    Caring for the environment Disposal of the packing Disposal of your old appliance material or machine The transport and protective packing Electrical and electronic appliances / has been selected from materials which machines often contain materials are environmentally friendly for disposal which, if handled or disposed of and can normally be recycled.
  • Page 3: Table Of Contents

    Contents Caring for our environment ......... 2 Warning and Safety instructions .
  • Page 4 Contents Changing the programme sequence ....... . . 26 Cancelling a programme ..........26 Interrupting a programme .
  • Page 5 The Miele Waterproof system ........
  • Page 6: Warning And Safety Instructions

    Warning and Safety instructions This washing machine is not This washing machine conforms to intended for use by persons (including current safety requirements. children) with reduced physical, Inappropriate use can, however, sensory or mental capabilities, or lack lead to personal injury and damage of experience and knowledge, unless to property.
  • Page 7 If the connection cable is faulty it data on the data plate (voltage and must only be replaced by a Miele connected load) match the mains approved service technician to protect electricity supply. If in any doubt, the user from danger.
  • Page 8: Correct Use

    If in doubt contact the Miele Customer Ser- vice Department or your Miele Chartered Agent.
  • Page 9 Accessory parts may only be fitted damage to component parts and create when expressly approved by Miele. If toxic fumes. Such agents also pose a other parts are used, guarantee, fire and explosion hazard.
  • Page 10: Description Of The Machine

    Description of the machine Control panel a Programme buttons e- f Sequence indicator lights For selecting a washing programme. Show which section of the wash programme has been reached. b Soiling button g Buzzer button For specifying the degree of soiling of the laundry.
  • Page 11 Description of the machine Display Delay start The display shows: The delay start time selected will appear in the display. – the programme duration (Time left display) After the machine has started, the delay start time counts down. If the delay start –...
  • Page 12: Before Using For The First Time

    Before using for the first time Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of water leaks during use.
  • Page 13: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption Detergent – Water consumption and energy – Do not exceed the amounts of usage are determined by the size of detergent recommended by the the load. manufacturer on the packaging. To make the most out of your –...
  • Page 14: How To Wash Correctly

    How to wash correctly Brief instructions If you use a solvent-based The headings numbered A, B, C, . . . cleaning agent (e.g. one containing show the operating sequence and can benzene) to pre-treat a stain, make be used as brief instructions. sure that any plastic parts (e.g.
  • Page 15 How to wash correctly B Switch on the washing machine D Select a programme C Load the drum ^ Press the Door button to open the drum door. ^ Unfold the laundry and load loosely in the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning.
  • Page 16 How to wash correctly Specify the degree of soiling of the You can change the pre-set temperature or spin speed by pressing laundry the Temperature or Spin button. Press the top button to select the degree of soiling. Normal is the default In some programmes the maximum setting.
  • Page 17 How to wash correctly E Add detergent It is important to dispense the correct amount, because ..too little detergent results in: – Laundry not getting properly clean and with time it may become grey and hard to the touch.
  • Page 18 How to wash correctly ^ Remove the laundry. F Select Delay Start, if wished Delay start allows you to delay the start Only remove laundry from the of a programme from 30 minutes up to machine once the drum has a maximum of 24 hours, allowing you to stopped turning.
  • Page 19: Degree Of Soiling, Water Plus, Buzzer

    Degree of soiling, Water plus, Buzzer Water plus The washing machine will adjust the programme to suit the degree of soiling If the Water plus button is pressed, the selected. water level in the main wash and rinses is increased. Light You can also alter the setting allocated to the Water plus button.
  • Page 20: Spinning

    Spinning Final spin speed To omit the final spin (Rinse hold) ^ Select the Rinse hold setting. The Programme laundry will not be spun and will Automatic 1200 remain suspended in the final rinse Cottons 1400 water. This reduces creasing if the Minimum iron/Delicates 1200 laundry is not going to be removed...
  • Page 21: Programme Chart

    Programme chart Automatic 40°C to cold Max. load 3.5 kg Fabric Mixed loads of garments suitable for the Cottons and Minimum iron programmes. Sort according to colour. Note The wash parameters (e.g. water level, wash rhythm and spin speed) are adjusted automatically in this programme to ensure the best possible care and wash result for each item.
  • Page 22 Programme chart Silks / 30°C to cold Max. load 2.0 kg Fabric Hand-washable fabrics with no wool content, e.g. satin, lace and silk. Note Place socks, tights, bras etc. in a washing bag. Express 40°C to cold Max. load 3.0 kg Fabric Small loads of items which require freshening up and which can be washed in a Cottons programme.
  • Page 23: Programme Sequence

    Programme sequence Main wash Rinses Spinning Water Wash Water Rinses Interim Final level rhythm level spin spin Automatic Cottons Minimum iron/ Delicates Woollens Silks – Dark garments Shirts – Express Demin – Drain/Spin – – – – – d = Low water level a= Intensive rhythm ( = Medium water level b= Normal rhythm...
  • Page 24 Programme sequence This machine has fully electronic Special features in the programme controls with automatic load sequences: recognition. It takes in the right amount Anti-crease: of water required for the programme depending on the amount of laundry At the end of every programme, with and its absorbency rate.
  • Page 25: Garment Care Label Symbols

    Garment care label symbols Drying Washing The number of dots indicates the The figure quoted in the bucket is the drying temperature maximum temperature the garment can be washed at. The number of Normal temperature bars under the symbol indicates the Low temperature level of agitation permitted.
  • Page 26: Changing The Programme Sequence

    Changing the programme sequence Cancelling a programme Altering a programme You can cancel a programme at any Wash programme time after it has started. After the start of a programme it is no ^ Press the Start/Stop button briefly. longer possible to select a different The suds will be pumped away and the programme.
  • Page 27: Adding Or Removing Laundry After A Programme Has Started

    Changing the programme sequence Adding or removing laundry Safety lock after a programme has started The safety lock prevents the machine ^ Press the Door button to open the from being opened or the drum door. programme cancelled or the temperature or spin speed being ^ Add or remove items.
  • Page 28: System Lock

    Changing the programme sequence System lock The system lock prevents your machine being used without your knowledge. If the system lock has been activated it is not possible to start a programme. To activate the system lock Before you begin, first ensure that: –...
  • Page 29: Detergent

    For programmes with pre-wash or delay start facility (where applicable), an additional liquid detergent dispenser insert (Material number 5077370) is available from the Miele Spare Parts Department. All purpose Detergent for...
  • Page 30: Water Softeners

    Detergent Water softeners The right amount to dispense will depend on the following: A water softener can be used to cut down on the use of detergents in hard – The quantity of laundry. water areas. Dispense according to the –...
  • Page 31: Fabric Conditioners And Liquid Starch

    Detergent Fabric conditioners and liquid If starching frequently, clean the starch dispenser compartment, especially Fabric conditioners the siphon tube, regularly. See make garments soft to handle and help "Cleaning the detergent dispenser prevent static cling when tumble drawer". Do not use powder starch drying.
  • Page 32: Cleaning And Care

    Cleaning and care Extra cleaning Disconnect the machine from the Carry out a hot wash (70°C or above) mains electricity supply and with powder detergent approx. every 6 withdraw the plug from the socket weeks to help prevent deposits building before cleaning the machine.
  • Page 33 Cleaning and care Cleaning the detergent dispenser drawer housing ^ Clean the siphon. 1. Remove the siphon from compartment § and rinse under ^ Use a bottle brush to remove warm running water. Clean the detergent residues and limescale siphon tube in the same way. from the jets inside the detergent dispenser drawer housing.
  • Page 34: Cleaning The Filter In The Water Inlet

    Cleaning and care ^ First turn off the tap. Cleaning the filter in the water inlet ^ Unscrew the threaded union connecting the free end of the inlet The washing machine has a filter to hose to the tap. protect the water inlet valve. The accessible filter in the union in the open end of the inlet hose should be checked every six months, or more...
  • Page 35: Problem Solving Guide

    Problem solving guide What to do, if . . . With the help of the following notes, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be put right without contacting the Service Department. Repair work to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national safety regulations.
  • Page 36: The Wash Programme Stops And A Fault Indicator Light Comes On

    – the inlet hose is kinked. The filter in the water Clean the filter. inlet hose is dirty. The Miele Waterproof Call the Service Department The buzzer sounds and the Water inlet and Drain system has reacted.
  • Page 37: General Problems

    Problem solving guide General problems Problem Possible cause Remedy The Excess detergent Excessive foam has Use less detergent next time check light comes on. built up during washing. and follow the manufac- turer's instructions on dos- age given on the packaging. The Rinses Sequence There is a fault.
  • Page 38: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Possible cause Remedy Liquid detergents – Use a general purpose Liquid detergent does not give the usually contain no detergent containing a required result. bleaching agents. bleaching agent. They do not remove –...
  • Page 39: The Drum Door Cannot Be Opened By Pressing The Door Button

    Problem solving guide The drum door cannot be opened by pressing the Door button Possible cause Remedy The machine is not Insert the plug in the socket and switch on. connected to the electricity supply. The machine is not Switch the machine on with the I-On/0-Off button. switched on.
  • Page 40: Opening The Drum Door In The Event Of A Blocked Drain Outlet And/Or Power Failure

    Problem solving guide Opening the drum door in the Blocked drain outlet event of a blocked drain outlet If the drain outlet is clogged, more and/or power failure water will be retained in the machine (up to 25 litres). ^ Switch the washing machine off. There is a filter flap opener behind the Caution: If laundry has been detergent drawer facia panel.
  • Page 41 Problem solving guide Once the flow of water ceases: Make sure the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry.
  • Page 42: After Sales Service

    The indicator light marked PC allows a contact: service technician to update your – your Miele Chartered Agent or machine in future years. – the Miele Service Department (see If, for example, new programmes are back cover for contact details).
  • Page 43: Installation And Connection

    Installation and connection Front view a Inlet hoses with "Waterproof system" h Detergent dispenser drawer for cold water and hot water i Drum door connection j Flap for fluff filter, drain pump and b Electrical connection emergency release c - f Flexible drain hose (with k Handle recesses for moving the detachable swivel elbow) machine...
  • Page 44: Rear View

    Installation and connection Rear view a Protruding lid for holding when e Drain hose moving the machine f Transit bar covers b Electricity supply cable g Restraining clip for inlet hose and c Inlet hose with "Waterproof" system drain hose for hot water connection h Restraining clips for transit bars d Inlet hose with "Waterproof"...
  • Page 45: Installation Surface

    ^ To remove the left and right covers raised plinth, it has to be secured against slippage during spinning 1. Use a screwdriver to prise out the using retaining clips (available from cover as illustrated. the Miele Spare Parts Dept). 2. Pull the cover forwards to remove.
  • Page 46 Installation and connection ^ Using the spanner supplied turn the ^ Turn the right-hand transit bar 90°, left-hand transit bar 90°, then then ^ withdraw the transit bar. ^ withdraw the transit bar.
  • Page 47: Re-Fitting The Transit Bars

    Installation and connection To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Secure the transit bars to the back of the washing machine. Make sure that holes b are fitted over retainers a.
  • Page 48: Levelling The Machine

    Installation and connection Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Failure to level the machine can result in the machine "banging" in the spin cycle or "walking" across the floor during operating.
  • Page 49: Building Under A Continuous Worktop / In A Kitchen Run

    Installation and connection Building under a continuous Washer and Dryer stack worktop / in a kitchen run A Miele tumble dryer can be stacked with the washing machine. A stacking – A special building under conversion kit* is required. kit* is necessary and can be purchased The machine lid must be replaced by from the Miele Spare Parts Department.
  • Page 50: The Miele Waterproof System

    Installation and connection The Miele Waterproof system 2) Electronic unit and washing machine housing The Miele Waterproof system protects all parts of the washing machine from – Sump water damage. Any leaking water is collected in a The system consists of three main sump in the base of the appliance.
  • Page 51: Connection To The Water Supply

    Do not dip into any liquid. Extension hose A 1.5 metre long (metal) extension hose is available from the Miele Spare Parts Department as an optional extra. This hose is tested to withstand pressures of up to 14000 kPa and can...
  • Page 52: Connection To The Water Supply

    Installation and connection Connection to the water Useful hints when connecting to the hot and cold water supply. supply – The maximum temperature at the tap The washing machine must always must not exceed 60C. The ideal be connected to the mains water temperature is 55C.
  • Page 53: Connection To The Drainage System

    (up to a max. of 1.8 m) a second b Nut duo-drain pump is available with the c Hose clip corresponding kit from the Miele Spare Parts Department. d End of the hose ^ Fit adapter a to the sink drain outlet Drain hose connection: using nut b.
  • Page 54: Electrical Connection

    Installation and connection Electrical connection The washing machine is supplied with a mains cable with moulded plug for connection to a 230V mains supply. The voltage, rated load and plug rating are given on the data plate. Please ensure these match the household mains supply.
  • Page 55: Consumption Data

    Consumption data Consumption data for AS/NZ 2040.2:2005 Standard Max. load Consumption data Energy Water Duration in kWh in litres Normal soil Cold water connect Cottons 40°C 6.5 kg 0.62 1 h 51 min Notes for test institutes: – Detergent must be dispensed via the detergent dispenser drawer. Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any additional options...
  • Page 56: Consumption With Hot Water Connection (55°C)

    Consumption data Consumption with hot water connection (55°C) Max. load Consumption data Energy Water Degree of soiling in kWh in litres Light Normal Automatic 40°C 3.5 kg 0.35 - 0.50 40 - 55 1 h 03 min 1 h 18 min Cottons 95°C 6.5 kg...
  • Page 57: Technical Data

    Technical data Height 850 mm Width 595 mm Depth 580 mm Depth with door open 975 mm Height for building under 820 mm Width for building under 600 mm Depth for building under 600 mm Weight 94 kg Maximum floor load 1600 Newton (ca.
  • Page 58 Programmable functions for changing default settings The programmable functions can be used to tailor washing programmes to suit your individual requirements.
  • Page 59: Programmable Functions

    Programmable functions Water plus system A Press the Start/Stop button and keep it pressed in whilst carrying out steps This is used to select the water intake B-C. setting for the Water plus button. B Press the I-On/0-Off button in. There are three different options: C Wait until the indicator light for the Start/Stop button comes on .
  • Page 60: Gentle Action

    Programmable functions Gentle action A Press the Start/Stop button and keep it pressed in whilst carrying out steps Activating gentle action reduces the B-C. drum action and is suitable for B Press the I-On/0-Off button in. washing slightly soiled articles more gently.
  • Page 61: Suds Cooling In The Cottons Programme

    Programmable functions Suds cooling in the Cottons A Press the Start/Stop button and keep it pressed in whilst carrying out steps programme B-C. When this is activated, additional B Press the I-On/0-Off button in. water flows into the drum at the end C Wait until the indicator light for the of the main wash to cool the suds Start/Stop button comes on .
  • Page 62: Increase The Duration Of The Main Wash

    Programmable functions Increase the duration of the A Press the Start/Stop button and keep it pressed in whilst carrying out steps main wash B-C. This setting is used to select the B Press the I-On/0-Off button in. length of time (15, 30 or 60 minutes) C Wait until the indicator light for the by which the main wash is increased Start/Stop button starts comes on .
  • Page 63: Buzzer

    Programmable functions Buzzer A Press the Start/Stop button and keep it pressed in whilst carrying out steps When the buzzer function has been B - C. activated, an audible tone sounds at B Press the I-On/0-Off button in. the end of a programme or when Rinse hold is reached.
  • Page 64: Keypad Tones

    Programmable functions Keypad tones A Press the Start/Stop button and keep it pressed in whilst carrying out steps An audible tone sounds each time a B - C. button is pressed. B Press the I-On/0-Off button in. The washing machine is delivered with C Wait until the indicator light for the the keypad tone switched off.
  • Page 65: Memory Function

    Programmable functions Memory function A Press the Start/Stop button and keep it pressed in whilst carrying out steps If an Extra(s) is selected for a B - C. programme, and / or the spin speed B Press the I-On/0-Off button in. is altered, the machine stores these changes in memory at the start of a C Wait until the indicator light for the...
  • Page 66: Pre-Wash With The Heavy Degree Of Soiling Option

    Programmable functions Pre-wash with the Heavy A Press the Start/Stop button and keep it pressed in whilst carrying out steps Degree of soiling option B-C. This setting is used to activate or B Press the I-On/0-Off button in. deactivate an automatic pre-wash C Wait until the indicator light for the whenever the Heavy Degree of Start/Stop button comes on .
  • Page 68 Alteration rights reserved/3208 M.-Nr. 06 920 690 / 04...

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