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Miele W 3985 WPS Operating Instructions Manual

Front-loading washing machine
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Operating instructions
for Washing machine
W 3985 WPS
en - GB
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.
M.-Nr. 07 590 080



  Summary of Contents for Miele W 3985 WPS

  • Page 1 Operating instructions for Washing machine W 3985 WPS en - GB To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 07 590 080...
  • Page 2: Caring For Our Environment

    Caring for our environment Disposal of the packing Disposal of your old machine material Electrical and electronic machines often contain materials which, if The transport and protective packing handled or disposed of incorrectly, has been selected from materials which could be potentially hazardous to are environmentally friendly for disposal human health and to the environment.
  • Page 3: Table Of Contents

    Contents Caring for our environment ......... 2 Warning and Safety instructions .
  • Page 4 Contents Garment care label symbols ........32 Changing the programme sequence .
  • Page 5 The Miele Waterproof system ........
  • Page 6: Warning And Safety Instructions

    Any other applications may be dangerous. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.
  • Page 7 If the connection cable is faulty it data on the data plate (voltage and must only be replaced by a Miele connected load) match the mains approved service technician to protect electricity supply. If in any doubt, the user from danger.
  • Page 8: Correct Use

    A special descaling agent is available to order from the Miele Spare Parts Department or via the internet on
  • Page 9 Accessory parts may only be fitted damage to component parts and create when expressly approved by Miele. If toxic fumes. Such agents also pose a other parts are used, guarantee, fire and explosion hazard.
  • Page 10: Operating The Washing Machine

    Operating the washing machine Control panel Display PC / Optical interface See the following pages for more This is used by service technicians information. to run diagnostic checks on your machine and can also be used to Short cut buttons update programming data in the For selecting an individual washing future.
  • Page 11: Displays

    Operating the washing machine Displays Entry menu Cottons 60°C Programme selection ... 2 Minimum iron 40°C Settings !... 3 Automatic 40°C 15:00 4 Woollens 30°C When the machine is switched on, the entry menu (with default settings) appears and Programme selection is highlighted.
  • Page 12: Minimum Iron

    Operating the washing machine Programme selection menu Programme Back selection Cottons Minimum iron Delicates You can use the multi-function selector to select any programme. The highlighting will move up or down depending on the direction the multi-function selector is turned in. The HV arrows on the right of the display, indicate further options.
  • Page 13: Before Using For The First Time

    Before using for the first time Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of water leaks during use. This washing machine has undergone a thorough functional test in the factory and there will be some residual water in the drum from this process.
  • Page 14: Reminder To Remove Transport Struts

    Before using for the first time Setting the time (of day) 12:00 Set the time ^ Turn the multi-function selector to select the hour and press it to confirm your selection. Now set the minutes. Pressing the multi-function selector again saves the time of day in memory.
  • Page 15: Calibrating The Load Sensor To Zero

    Before using for the first time The main menu for the Cottons programme appears Cottons 60°C 1600 rpm Extras: None Duration 1:19 h Detergent Timer + Save Back ^ Press the flashing Start button. ^ Switch the washing machine off at the end of the programme.
  • Page 16: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption Detergent – Water consumption and energy – Do not exceed the amounts of usage are determined by the size of detergent recommended by the the load. manufacturer on the packaging. To make the most out of your –...
  • Page 17: How To Wash Correctly

    How to wash correctly Sort the laundry If you use a solvent-based cleaning agent (e.g. one containing benzene) to pre-treat a stain, make sure that any plastic parts (e.g. buttons) are protected, and that the cleaning agent is rinsed off before washing the garment in the machine.
  • Page 18: Select A Programme

    How to wash correctly Switch on the washing machine The interior drum lighting will come on. Select a programme You can select a programme either by: – using the appropriate short cut button to select one of the four programmes listed in the display ("favourites"), or –...
  • Page 19: Changing/Saving A Favourite Programme

    How to wash correctly If you do not make a selection in the sub-menu within approx. 20 seconds, the display will revert to the main menu. Your selection of temperature, spin speed and extra options will now appear in the main menu. Cottons 40°C 1200 rpm...
  • Page 20: Load The Drum

    How to wash correctly Load the drum ^ Press the / button to open the drum door. The washing machine has a sensor which measures the amount of laundry placed in the drum. The display shows the percentage of the maximum load which has been placed in the drum.
  • Page 21: Select The Timer (If Required)

    How to wash correctly Select the Timer (if required) You can use the timer to set the end time of a programme. The start of a programme can be delayed from 30 minutes up to a maximum of 24 hours, allowing you to make use of night-time economy electricity rates, for example.
  • Page 22: Add Detergent

    How to wash correctly Add detergent The percentage amounts in the display will help you to add the correct percentage amount of detergent recommended by the manufacturer. = Add slightly less than half the amount recommended = Add half the amount recommended = Add slightly more than half the amount recommended...
  • Page 23: Start The Programme

    How to wash correctly ^ Remove the laundry. Start the programme ^ Press the flashing Start button. Check that all items have been The estimated programme duration and removed from the drum. Items left in the programme sequence will appear in the drum could discolour other items the display.
  • Page 24: Extra Options

    Extra options Short For light to normal soiling with no visible staining. The duration of the main wash is reduced. Water plus The water level in the main wash and the rinses will be increased if the Water plus option is selected. Rinse hold See the next page.
  • Page 25: Spinning

    Spinning Final spin speed To omit the final spin (Rinse hold) ^ Select Rinse hold from the Extras Programme sub-menu. The laundry will not be Cottons 1800 spun and will remain suspended in Minimum iron 1200 the final rinse water. This reduces Delicates creasing if the laundry is not going to Automatic...
  • Page 26: Programme Chart

    Programme chart Cottons cold to 95°C Max. load 6.0 kg Fabric Cottons, linens or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc. Extra options Short, Pre-wash or Soak, Water plus, Rinse hold Note for test institutes: Short programme: 3.0 kg load and Short extra option Minimum iron cold to 60°C Max.
  • Page 27: Shirts

    Programme chart Shirts cold to 60°C Max. load 2.0 kg Notes – Pre-treat collars and cuffs if necessary. – Wash silk garments in the Silks programme. Extra options Short, Water plus, Rinse hold Denim cold to 60°C Max. load 3.0 kg Notes –...
  • Page 28: Sportswear

    Programme chart Sportswear 30°C to 60°C Max. load 2.0 kg Garment Lightly soiled sports garments which require washing or freshening up. Extra options Short, Pre-wash or Soak, Water plus, Rinse hold Outerwear cold to 40°C Max. load 2.0 kg ® Garment Outerwear made from micro-fibres such as Gore-Tex ®...
  • Page 29 Programme chart Curtains cold to 40°C Max. load 2.0 kg Item Curtains, including net curtains, specified as machine-washable by the manufacturer. A pre-rinse without detergent is carried out automatically to remove dust. Note For curtains which crease easily, reduce the spin speed or deselect the spin.
  • Page 30: Programme Sequence

    Programme sequence Main wash Rinses Spinning Water Wash Water No of Interim Final spin level rhythm level rinses spin 3)4) Cottons Minimum iron Delicates – Automatic Dark garments Shirts – Denim – Express Woollens Silks – Sportswear Outerwear Hygiene First wash Proofing –...
  • Page 31 Programme sequence This machine has fully electronic Special features in the programme controls with automatic load sequences: recognition. It takes in the right amount Anti-crease: of water required for the programme depending on the amount of laundry At the end of every programme, with and its absorbency rate.
  • Page 32: Garment Care Label Symbols

    Garment care label symbols Washing Ironing The figure quoted in the bucket is the The number of dots indicates the maximum temperature the garment ironing temperature can be washed at. The number of Hot iron (max sole plate temp. bars under the symbol indicates the approx.
  • Page 33: Changing The Programme Sequence

    Changing the programme sequence Cancelling a programme Changing a programme You can cancel a programme at any After the start of a programme it is no time after it has started by pressing longer possible to select a different short cut button Cancel.
  • Page 34: Adding Or Removing Laundry After A Programme Has Started

    Changing the programme sequence Adding or removing laundry Safety lock after a programme has started The safety lock prevents the machine ^ Press the door button / to open the from being opened and/or the drum door. programme cancelled during a wash programme.
  • Page 35: Detergent

    Liquid detergent should be dispensed using a ball provided by the manufacturer for programmes without a pre-wash. For programmes with a pre-wash you will need to purchase a special container from the Miele Spare Parts department which sits in the main wash compartment of the detergent dispenser drawer.
  • Page 36: Water Softener

    No visible dirt or stains. Possibly softener. slight body odour. Miele branded water softening tablets Normally soiled are available from the Miele Spare Parts Visibly dirty and/or just a few slight Department or via the internet on stains. Heavily soiled Use a quantity of detergent as for soft Stains and soiling clearly visible.
  • Page 37: Fabric Conditioners And Liquid Starch

    Detergent Fabric conditioners and liquid If starching frequently, thoroughly starch clean the dispenser compartment, Fabric conditioners make garments soft especially the siphon tube and to handle and help prevent static cling fabric conditioner channel, regularly. when tumble drying. See "Cleaning the detergent dispenser drawer".
  • Page 38: Cleaning And Care

    If you have no be hosed down. reason to wash occasionally at this high temperature, then run a Cottons 95°C A range of Miele branded cleaning and programme with detergent but no conditioning agents is available to laundry at regular intervals.
  • Page 39 Cleaning and care Cleaning the detergent dispenser drawer housing ^ Clean the siphon. 1. Remove the siphon from ^ Use a bottle brush to remove compartment and rinse under warm running water. Clean the detergent residues and limescale siphon tube in the same way. from the jets inside the detergent dispenser drawer housing.
  • Page 40: Cleaning The Filter In The Water Inlet

    Cleaning and care ^ First turn off the stopcock. Cleaning the filter in the water inlet ^ Unscrew the threaded union connecting the free end of the inlet The washing machine has a filter to hose to the stopcock. protect the water inlet valve. The accessible filter in the union in the open end of the inlet hose should be checked every six months, or more...
  • Page 41: Problem Solving Guide

    Problem solving guide With the help of the following notes, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be put right without contacting the Service Department. Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regulations.
  • Page 42: Problems With The Load Size Indicator

    Problem solving guide Problems with the load size indicator Problem Possible cause Remedy ^ To recalibrate the sensor to the The display There was already zero setting: indicates a load of laundry in the drum < 25% even though when the washing –...
  • Page 43: General Problems

    Problem solving guide General problems Problem Possible cause Remedy The machine shakes The machine feet are not Level the machine (see during the spin cycle. level. "Installation and connection"). The laundry has not The machine detected an Include both large and been spun properly and imbalance during the final small items in the load as...
  • Page 44: An Unsatisfactory Wash Result

    Problem solving guide An unsatisfactory wash result Problem Possible cause Remedy Liquid detergent Liquid detergents – Use a general purpose does not give the usually contain no detergent containing a required result. bleaching agents. bleaching agent. They do not remove –...
  • Page 45: The Drum Door Cannot Be Opened By Pressing The / Button

    Problem solving guide The drum door cannot be opened by pressing the / button Possible cause Remedy Insert the plug in the socket and switch on and / or The machine is not switch the machine on with the K button. connected to the electricity supply and / or is not switched on.
  • Page 46: Opening The Drum Door In The Event Of A Blocked Drain Outlet And/Or Power Failure

    Problem solving guide Opening the drum door in the Blocked drain outlet event of a blocked drain outlet If the drain outlet is blocked, up to and/or power failure 25 litres of water will be retained in the machine. ^ Switch the washing machine off. There is a lever behind the detergent Caution: if laundry has been drawer fascia panel.
  • Page 47 Problem solving guide Once the flow of water ceases: Make sure the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry.
  • Page 48: After Sales Service

    Miele service – your Miele Dealer or technicians during servicing work for testing purposes and for updating the – Miele (see back cover for contact machine's programme data. details). When contacting your Dealer or Miele, Appliance guarantee...
  • Page 49: Installation And Connection

    Installation and connection Front view Inlet hose with "Waterproof" system Detergent dispenser drawer Electricity supply cable Drum door Flexible drain hose (with Access to drain filter, drain pump detachable swivel elbow) and emergency release Control panel Handle recesses for moving the machine Four height adjustable feet...
  • Page 50: Rear View

    Installation and connection Rear view Protruding lid for holding when Drain hose moving the machine Transit bar covers Slot for Miele|home communication Restraining clip for inlet hose and module drain hose Electricity supply cable Restraining clips for transit bars Inlet hose with "Waterproof" system...
  • Page 51: Installation Surface

    1. Use a screwdriver to prise out the using retaining clips (available from cover as illustrated. the Miele Spare Parts Dept). 2. Pull the cover forwards to remove. Otherwise there is a danger of the machine moving about.
  • Page 52 Installation and connection ^ Using the spanner supplied turn the ^ Turn the right-hand transit bar 90°, left-hand transit bar 90°, then then ^ withdraw the transit bar. ^ withdraw the transit bar.
  • Page 53: Re-Fitting The Transit Bars

    Installation and connection To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Secure the transit bars to the back of the washing machine. Make sure that holes are fitted over retainers The washing machine must not...
  • Page 54: Levelling The Machine

    Installation and connection Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. False values may also show in the Load and Detergent display.
  • Page 55: Building Under A Continuous Worktop/In A Kitchen Run

    Installation and connection Washer and Dryer stack The fitting of building-under kits and A Miele tumble dryer can be stacked stacking kits must only be with the washing machine. A "WTV" undertaken by qualified and stacking kit* is necessary. competent persons, in accordance...
  • Page 56: The Miele Waterproof System

    Installation and connection The Miele Waterproof system 2) Electronic unit and washing machine housing The Miele Waterproof system protects the washing machine from water – Sump damage. Any leaking water is collected in a The system consists of three main sump in the base of the machine.
  • Page 57: Connection To The Water Supply

    Installation and connection Connection to the water supply The machine should be connected to the mains water supply in accordance The plastic casing of the safety with local and national safety valve contains electrical regulations. The German authorities do components. The Waterproof system not require it to have a non-return valve must only be connected to its own as the washing machine has been...
  • Page 58 Installation and connection Maintenance and care If you intend to unscrew the Miele Waterproof system hose from the stopcock it is essential to disconnect the machine from the electricity supply first. Only use a Miele Waterproof system hose should you need a replacement.
  • Page 59: Connection To The Drainage System

    If required, the drain hose can be extended to a length of 5 m. The necessary parts can purchased from the Miele Spare Parts Department or your Miele dealer. Adapter * For a delivery head of more than 1 m (up to a max.
  • Page 60: Electrical Connection U.k

    Installation and connection Electrical connection U.K. Non-rewireable plugs BS 1363 All electrical work should be carried out The fuse cover must be refitted when by a suitably qualified and competent changing the fuse, and if the fuse cover person, in strict accordance with is lost, the plug must not be used until a current national and local safety suitable replacement is obtained.
  • Page 61: Consumption Data

    Consumption data Load Consumption data Energy Water Duration in kWh in litres Short Normal Cottons 95°C 6.0 kg 1.99 2 h 09 min 60°C 6.0 kg 1.02 1 h 49 min 60°C 3.0 kg 0.73 1 h 03 min 40°C 6.0 kg 0.65 2 h 04 min...
  • Page 62: Technical Data

    Technical data Height 850 mm Width 595 mm Depth 580 mm Depth with door open 975 mm Height for building under 820 mm Width for building under 600 mm Depth for building under 600 mm Weight 94 kg Capacity 6 kg dry laundry Voltage see data plate Connected load...
  • Page 63 Settings menu for changing default settings The Settings menu is used to alter the washing machine's electronics to suit changing requirements. Settings can be altered at any time.
  • Page 64: Settings Menu

    Settings menu To open the Settings menu Cottons 60°C Programme selection ... 2 Minimum iron 40°C Settings !... 3 Automatic 40°C 15:00 4 Woollens 30°C ^ Select Settings from the entry menu and confirm your selection with the multi-function selector. Selecting settings Settings Back...
  • Page 65: Time Of Day

    Settings menu Time of day First select either a 24 hour or 12 hour clock. Then set the current time of day. To select a 24 hour or 12 hour clock Settings Back Time of day 24 h clock 12 h clock ^ Select the clock option you want and confirm your selection.
  • Page 66: Water Plus

    Settings menu Water plus Gentle action This setting is used to select the Activating gentle action reduces the water intake setting for the Water plus drum action and is suitable for extra option. washing slightly soiled items more gently. It should be activated for There are three different options: garments with a single bar under the care label and for articles which feel...
  • Page 67: Code

    Settings menu Code The code prevents your machine being used without your knowledge. When the code has been activated, you have to enter a code after switching the washing machine on. Otherwise the washing machine cannot be operated. To activate the Code Settings Back Code...
  • Page 68 Settings menu After the last number has been entered, you must confirm the code with OK. Confirm code Back ^ Confirm the code by pressing short cut button Code OK Code active when machine is switched off ^ Switch off the washing machine. To use the washing machine when the code is activated When the machine is switched on again, the display will request the code.
  • Page 69: Temperature

    Settings menu Temperature Keypad tones You can chose for the temperature to An audible tone sounds when the be displayed in °C/Celsius or Start button, a short cut button or the °F/Fahrenheit. multi-function selector is operated. Buzzer The machine is delivered with the keypad tone switched off.
  • Page 70: Standby

    Settings menu Standby Memory To save energy, the display goes out If an extra option has been selected and the indicator light for the Start for a programme, or the button flashes slowly. recommended temperature or spin speed has been altered, the machine The display will always go out, will store the changes in memory at the start of a programme.
  • Page 71: Miele{Home

    Miele|home system. The washing machine must be signed on to the Miele|home system. Please read the separate operating instructions supplied with the Miele|home system before you sign on the washing machine. Signing on Settings...
  • Page 72 When the signing on process has been successful, the time of day on the washing machine will be synchronised automatically with the Miele|home system time of day. This is useful for example when changing from summer time to winter time as you only have to change the time on the Miele|home system.
  • Page 73: Remote Access

    When available it will enable the washing machine to be switched on remotely and monitored using another appliance (e.g. a computer or mobile phone). Your Miele Dealer will be able to tell you when it becomes available. It offers two options: Remote access active.
  • Page 74 Settings menu You have two options: Remote access You can select and start a programme using a mobile phone or computer. ^ Press short cut button ^ Press the Start button. No programme selected Waiting for remote start ... Cancel Remote start You have to select the programme on your washing machine and then start it later on using your computer or mobile...
  • Page 75: Optional Accessories

    Miele specialist detergents designed to suit the fabric being washed. Miele have also developed a "Outdoor wear" range of specialist CareCollection This specialist detergent will clean your detergents and conditioning products water-repellent outerwear with care.
  • Page 76 Fabric conditioner This liquid detergent is particularly suitable for cleaning coloured and dark The Miele fabric conditioner will give your laundry a fresh, natural fragrance. garments. The special formulation offers effective stain removal, even at It makes garments soft to handle and...
  • Page 80 Alteration rights reserved/3909/W 3985 WPS M.-Nr. 07 590 080 / 01...