Download Print this page

Miele W 3748 Operating Instructions Manual

Honeycomb care
Hide thumbs


Operating instructions
for Washing machine
W 3748
en - GB
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.
M.-Nr. 07 224 920



  Summary of Contents for Miele W 3748

  • Page 1 Operating instructions for Washing machine W 3748 en - GB To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time. M.-Nr. 07 224 920...
  • Page 2: Caring For Our Environment

    Caring for our environment Disposal of the packing material The transport and protective packing has been selected from materials which are environmentally friendly for disposal and can normally be recycled. Ensure that any plastic wrappings, bags etc. are disposed of safely and kept out of the reach of babies and young children.
  • Page 3: Table Of Contents

    Caring for our environment ......... 2 Warning and Safety instructions .
  • Page 4 Contents Detergent ............28 The correct detergent .
  • Page 5 The Miele water protection system ........
  • Page 6: Warning And Safety Instructions

    Warning and Safety instructions This washing machine conforms to current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. To avoid the risk of accidents and damage to the washing machine, please read these instructions carefully before using it for the first time.
  • Page 7 If the connection cable is faulty it must only be replaced by a Miele approved service technician to protect the user from danger. In the event of a fault or for cleaning...
  • Page 8: Correct Use

    A special descaling agent is available to order from the Miele Spare Parts Department or via the internet on
  • Page 9 Accessories Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated. Miele cannot be held liable for...
  • Page 10: Operating The Washing Machine

    Operating the washing machine Control panel a Extra option buttons Various extra options can be added to the washing programmes. b Display See the following page for more information. c Temperature button For selecting a temperature. d Spin speed button For selecting the final spin speed or e (Rinse hold) or deselecting the spin (No u).
  • Page 11 The following are selected via the display: – wash temperature – spin speed – programmable functions – cancellation of a programme – safety lock The display also shows: – the programme duration – the programme sequence Operating the washing machine Programme duration After the start of a programme, the estimated programme duration will...
  • Page 12: Before Using For The First Time

    Before using for the first time Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of water leaks during use.
  • Page 13: Washing Environmentally And Economically

    Washing environmentally and economically Energy and water consumption – Water consumption and energy usage are determined by the size of the load. To make the most out of your machine, load the maximum dry load for the programme you are using. –...
  • Page 14: How To Wash Correctly

    How to wash correctly Brief instructions The headings numbered A, B, C, . . . show the operating sequence and can be used as brief instructions. A Sort the laundry ^ Empty all pockets. Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and components in the machine.
  • Page 15 B Switch on the washing machine C Load the drum ^ Press the Door button to open the drum door. ^ Unfold the laundry and load loosely in the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning.
  • Page 16 How to wash correctly F Select an extra option(s) ^ Select any extra options by pressing the appropriate button. The relevant indicator light will come on to show which extra option has been selected. Not all the extra options are suitable for use with every programme.
  • Page 17 G Add detergent It is important to dispense the correct amount, because ..too little detergent results in: – Laundry not getting properly clean and with time it may become grey and hard to the touch. –...
  • Page 18: Start The Programme

    How to wash correctly H Start the programme ^ Press the flashing Start/Stop button. The estimated programme duration will appear in the display once the programme has started. During the first 8 minutes the machine measures how much water is being absorbed by the laundry.
  • Page 19: Spinning

    Final spin speed Programme Cottons Minimum iron Delicates Woollens Silks Express Automatic Shirts Denim Outerwear Dark garments Spin You can reduce the final spin speed. However, you cannot select a final spin speed higher than that shown in the chart above. Rinse and interim spin There is a spin after the main wash and between the rinses.
  • Page 20: Programme Chart

    Programme chart Cottons 9ö8E76* Fabric Cottons, linens or cotton mix fabrics, e.g. table linen, towelling, underwear, T-shirts etc. Extra options Short, Water plus, Pre-wash Note for test institutes: Short programme: 3.0 kg load and Short extra option Minimum iron 43218E76* Fabric Synthetics, mixed fibres and easy care cottons.
  • Page 21 Silks /c* Fabric Silks and other handwashable fabrics with no wool content, e.g. satin, lace and silk. Note Place tights, bras etc. in a washing bag. Extra option Water plus Express 76* Fabric Small loads of items which require freshening up and which can be washed in a Cottons programme.
  • Page 22 Programme chart Outerwear Garment Outerwear made from micro-fibres such as Gore-Tex SYMPATEX Notes – Zip up jackets before washing. – Do not use fabric conditioner. Extra options Short, Water plus, Pre-wash Dark garments Item Black and dark garments made from cotton or mixed fibres. Note Wash inside out.
  • Page 23: Programme Sequence

    Cottons Minimum iron Delicates Woollens Silks Express Automatic Shirts Denim Outerwear Dark garments Spin d = Low water level ( = Medium water level e = High water level See the following page for more information about the programme sequences. Main wash Water Wash...
  • Page 24 Programme sequence This machine has fully electronic controls with automatic load recognition. It takes in the right amount of water required for the programme depending on the amount of laundry and its absorbency rate. This means that programme cycles and durations can vary.
  • Page 25: Garment Care Label Symbols

    Washing The figure quoted in the bucket is the maximum temperature the garment can be washed at. The number of bars under the symbol indicates the level of agitation permitted. No bar under the symbol: = normal agitation One bar under the symbol: = reduced agitation Two bars under the symbol: = much reduced agitation...
  • Page 26: Changing The Programme Sequence

    Changing the programme sequence Cancelling a programme You can cancel a programme at any time after it has started. ^ Press the Start/Stop button. Cancel programme ^ Press the flashing Start/Stop button again. The suds will be pumped away. If you want to remove the laundry: ^ Press the Door button.
  • Page 27: Adding Or Removing Laundry After A Programme Has Started

    Adding or removing laundry after a programme has started ^ Press the Door button to open the drum door. ^ Add or remove items. ^ Close the drum door. The programme will continue automatically. Please note: Once a programme has started the machine cannot recognise any adjustment to the load.
  • Page 28: Detergent

    For programmes with a pre-wash you will need to purchase a special container from the Miele Spare Parts department which sits in the main wash compartment j of the detergent dispenser drawer. Add liquid detergent to this container for the main wash and to compartment i for the pre-wash.
  • Page 29: Water Softener

    First add detergent and then the water softener. Miele branded water softening tablets are available from the Miele Spare Parts Department or via the internet on Use a quantity of detergent as for soft water.
  • Page 30: Fabric Conditioners And Liquid Starch

    Detergent Fabric conditioners and liquid starch Fabric conditioners make garments soft to handle and help prevent static cling when tumble drying. Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen. Automatic dispensing of fabric conditioner or liquid starch to laundry at the end of a programme ^ Add the fabric conditioner or liquid...
  • Page 31: Cleaning And Care

    The washing machine must not be hosed down. A range of Miele branded cleaning and conditioning agents are available to order from your Miele dealer, the Miele Spare Parts Department, or via the internet on
  • Page 32: Descaling The Machine

    Cleaning and care ^ Clean the siphon. 1. Remove the siphon from compartment § and rinse under warm running water. Clean the siphon tube in the same way. 2. Replace the siphon. If starching frequently, thoroughly clean the siphon and siphon tube regularly.
  • Page 33: Cleaning The Water Inlet Filters

    Cleaning the water inlet filters The washing machine has two filters to protect the inlet valves. These filters should be checked every six months or so, or more often if there are frequent interruptions to the water supply. To clean the filter in the union in the open end of the inlet hose: ^ First turn off the stopcock.
  • Page 34: Problem Solving Guide

    Problem solving guide With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regulations.
  • Page 35: Fault Messages In The Display

    Fault messages in the display Problem lights up in the display and Drain fault flashes. lights up in the display and Water inlet fault flashes. lights up in the display and Waterproof fault flashes. lights up in the display and Technical fault flashes.
  • Page 36: General Problems

    Problem solving guide General problems Problem The machine shakes during the spin cycle. The laundry has not been spun properly and is still wet. The laundry has not spun satisfactorily. The pump makes strange noises. There is a lot of detergent residue in the detergent drawer.
  • Page 37: An Unsatisfactory Wash Result

    An unsatisfactory wash result Problem Liquid detergents Liquid detergent does not give the usually contain no required result. bleaching agents. They do not remove fruit, coffee and tea stains. Insufficient amounts of Grey, greasy particles cling to detergent were used washed laundry.
  • Page 38: The Drum Door Does Not Open When You Press The Door Button

    Problem solving guide The drum door does not open when you press the Door button Possible cause The machine is not connected to the electricity supply and/or is not switched on. The safety lock has been activated. Access via a code has been activated.
  • Page 39: Opening The Drum Door In The Event Of A Blocked Drain Outlet And/Or Power Failure

    Opening the drum door in the event of a blocked drain outlet and/or power failure ^ Switch the washing machine off. There is a lever behind the detergent drawer fascia panel. ^ Remove the lever. ^ Use it to open the access flap. Problem solving guide Blocked drain outlet If the drain outlet is blocked, up to...
  • Page 40: Opening Drum Door

    Problem solving guide Once the flow of water ceases: ^ Remove the drain filter completely. ^ Clean it thoroughly. ^ Remove any foreign objects (e.g. buttons, coins, etc.) and fluff from the filter housing. Turn the impeller by hand to check that it rotates freely. Any foreign object causing an obstruction should be removed.
  • Page 41: After Sales Service

    In the event of any faults which you cannot remedy yourself, please contact: – your Miele Dealer or – the Miele Customer Contact Centre (see back cover for contact details). When contacting your Dealer or Miele, please quote the model and serial...
  • Page 42: Installation And Connection

    Installation and connection Front view a Inlet hose (tested to withstand pressure of at least 7,000 kPa) b Electricity supply cable c - f Flexible drain hose (with detachable swivel elbow) g Control panel h Detergent dispenser drawer i Drum door j Access to drain filter, drain pump and emergency release k Handle recesses for moving the...
  • Page 43: Rear View

    Rear view a Protruding lid for holding when moving the machine b Electricity supply cable c Inlet hose (tested to withstand pressure of at least 7,000 kPa) d Drain hose Installation and connection e Transit bar covers f Restraining clip for inlet hose and drain hose g Restraining clips for transit bars when removed...
  • Page 44: Installation Surface

    If the machine is installed on a raised plinth, it has to be secured against slippage during spinning using retaining clips (available from the Miele Spare Parts Dept). Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold...
  • Page 45 ^ Using the spanner supplied turn the left-hand transit bar 90°, then ^ withdraw the transit bar. Installation and connection ^ Turn the right-hand transit bar 90°, then ^ withdraw the transit bar.
  • Page 46: Installation And Connection

    Installation and connection To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Fit the covers on to the two holes. Then plug the holes as shown with the caps.
  • Page 47: Levelling The Machine

    Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine.
  • Page 48: Building Under A Continuous Worktop/In A Kitchen Run

    Fitting instructions are supplied with the conversion kit. All parts marked* are available from your Dealer or the Miele Spare Parts Department. Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine. A "WTV"...
  • Page 49: The Miele Water Protection System

    The Miele water protection system The Miele water protection system protects the washing machine from water damage. The system consists of three main components: 1) the inlet hose 2) the electronic unit and the washing machine housing 3) the drain hose...
  • Page 50: Connection To The Water Supply

    Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension. These are tested to withstand pressure of at least 7,000 kPa.
  • Page 51: Connection To The Drainage System

    If required, the drain hose can be extended to a length of 5 m. The necessary parts can purchased from the Miele Spare Parts Department or your Miele dealer. * For a delivery head of more than 1 m (up to a max. of 1.8 m) a second...
  • Page 52: Electrical Connection U.k

    Installation and connection Electrical connection U.K. All electrical work should be carried out by a suitably qualified and competent person, in strict accordance with current national and local safety regulations (BS 7671 in the UK). Ensure power is not supplied to the appliance until after installation work has been carried out.
  • Page 53: Consumption Data

    95°C Cottons 60°C 60°C 40°C 40°C Minimum iron 40°C Delicates 30°C Woollens / 30°C Silks / 30°C Express 40°C Automatic 40°C Shirts 60°C Denim 40°C Outerwear 40°C Dark garments 40°C Notes for test institutes: EN 60456 test programme Short programme for test institutes; the Short extra option must be selected. Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any extra options...
  • Page 54: Technical Data

    Technical data Height Width Depth Depth with door open Weight Maximum floor load Capacity Voltage Connected load Fuse rating (UK) Consumption data Water flow pressure min. Water flow pressure max. Inlet hose length Drain hose length Mains connection cable length Delivery head max.
  • Page 55 Programmable functions for changing default settings The programmable functions are used to alter the machine's electronics to suit changing requirements. Programmable functions can be altered at any time.
  • Page 56: Programmable Functions

    Programmable functions To access programmable functions The programmable functions are accessed via the Start/Stop button and the programme selector. Before you begin, first ensure that: – The washing machine is switched off. – The machine is properly closed. A Press the Start/Stop button and keep it pressed in whilst carrying out steps B-C.
  • Page 57: Water Plus

    Water plus This programmable function is used to select the water intake setting for the Water plus extra option. There are three different options: Water + (the machine is delivered with this option selected) The water level is increased in the wash and rinse stages.
  • Page 58: Code

    Programmable functions Code A code can be used to lock the electronics on the washing machine to prevent it being used without your knowledge. When the code has been activated, you have to enter a code after switching the washing machine on. Otherwise the washing machine cannot be operated.
  • Page 59: Temperature Unit

    Temperature unit You can chose for the temperature to be displayed as °C/Celsius or °F/Fahrenheit. The machine is delivered with °C/Celsius as the default setting. Buzzer When the buzzer function has been activated, an audible tone sounds at the end of a programme or when Rinse hold is reached.
  • Page 60: Standby Display

    Programmable functions Standby display To save energy, the display goes out and the indicator light for the Start/ Stop button will start flashing slowly. The display will always go out, – if a programme is not selected within 10 minutes of the machine being switched on.
  • Page 64 Alteration rights reserved/1208/W 3748 M.-Nr. 07 224 920 / 01...

This manual is also suitable for:

W 3724 platinumW 3744W 1613