Brother MFC-9970CDW Basic User's Manual page 119

Error Message
Out of Memory
Print Unable XX
Protected Device
Cause
The machine's memory is full.
The machine has a mechanical
problem.
The protect switch of the USB
Flash memory drive is on.
Action
Fax sending or copy operation in progress
Do one of the following:
 Press Black Start or Color Start to send
or copy the scanned pages.
 Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
 Clear the faxes from the memory.
Print the faxes that are stored in the
memory to restore the memory to 100%.
Then turn off Fax Storage to avoid storing
more faxes in the memory. (See Printing a
fax from the memory in Chapter 4 of the
Advanced User's Guide and Fax Storage
in Chapter 4 of the Advanced User's
Guide.)
 Add optional memory. (See Memory
board in Appendix B of the Advanced
User's Guide.)
Print operation in process
Do one of the following:
Reduce the print quality. (See Basic tab in

the Software User's Guide.)
 Clear the faxes from the memory. (See
the above explanation.)
Do one of the following:
 Turn the power switch off, wait for a few
minutes, and then turn it on again. (See
Transferring your faxes or Fax Journal
report on page 107.)
 If the problem continues, call Brother
Customer Service.
Turn off the protect switch of the USB Flash
memory drive.
Troubleshooting
B
103