Olivetti CopyLab 200 User Manual page 48

Scanned image lacks detail when
printed.
Something on the page is missing
or incorrect.
Poor character recognition
Wrong picture is being scanned
48
Glass and/or under-side of scanner
cover is/are dirty.
Poor screen image.
Incorrect settings.
Poor quality original.
Unusual fonts or mixed fonts and sizes
in the original document.
Poor contrast in the original document.
Missing text
Wrong picture on glass.
Original picture or page moved or
removed from the glass
Moving selection border in the preview
area outlines the wrong picture
Glass and/or under-side of scanner
cover is/are dirty.
Clean the glass and/or the underside of the scanner cover with a soft,
damp cloth.
To display pictures as accurately as possible on your screen, the screen
resolution should be a high number of colours (for example, 256 colours).
To change the screen resolution, see your computer settings in Control
Panel (in My Computer/Main of Program Manager).
Note: The screen image is not always an accurate representation of
the printed picture. Try printing your picture to see if the quality is
better than the screen.
Try selecting a different picture type or a different print or scan resolution.
You may also see split characters in the scanned document. Split
characters occur when one character is read as two or more, such as iii
for m. This can occur when several iterations of photocopying reduce the
contrast between the printed text and the page. To fix the problem,
photocopy the page to darken it before scanning.
If the original you are trying to scan has unusual or very small fonts, your
scanner application may process them inaccurately.
Documents with grey text or black text on a grey background may not
scan very well because of poor contrast. Try lightening the document by
using the Copy Intensity button on the operator panel and then copying
the document. Re-scan the copy using your scanner application.
Text colour in documents, particularly blue, yellow and most pastels, can
cause the text to blend into the background, and the text may not be
processed correctly by your scanner application. It may not be possible
to scan and edit this text.
Check to make sure the document you want to scan is placed print-side
down on the glass and aligned correctly with the scale at the glass edge.
Ensure that the document does not move or that it is not removed from
the glass between the time you preview scan and when you click the
Scan button. Accurate scanning depends on the page remaining in the
same place.
The selection border allows you to indicate the area you want scanned
and reduces the scanning time. It also helps you manage the size of the
files created when you save scanned pictures.
Make sure the selection border in the preview area outlines the correct
picture. If a selection border is not drawn, the whole page is scanned
during the final scan.
Clean the glass and/or the underside of the scanner cover with a soft,
damp cloth.
Troubleshooting