Olivetti CopyLab 200 User Manual page 46

White lines appear between
adjacent black and colour areas, or
black and colour overlap
Page content is incomplete/
incorrect
Meaningless characters printed
Wrong fonts printed
Colours not reproduced correctly
Printing job is taking too long
Problems when scanning
Preview of the scanned document
does not appear on screen.
46
Print head is not aligned
Another printer is selected
Fault in document file
Multifunctional copier/computer
communication problem
Font in document is not handled by the
multifunctional copier or is not a
TrueType font.
Font is not sized correctly
Low ink level
Media/setting mismatch
Wrong Image Setting selected
Best (Quality) printout selected
Wrong paper type selected
Copy/print job is running.
Original not placed correctly on the
scanner glass.
Shipment block/tape still in place.
Align the print head.
Check that your multifunctional copier is selected as the current printer.
Open the Printers folder, click the multifunctional copier icon and then,
from the File menu, click Set As Default.
Check that your document file is not corrupted.
Try turning the multifunctional copier off for a few seconds; delete all print
jobs from the print queue on your computer. Switch on the multifunctional
copier and try printing again. If this doesn't correct the problem, turn it
and the computer off for a few seconds, turn them both back on
(multifunctional copier first), and then try printing again.
Check whether the font that is printing incorrectly is available in your
software program (by looking in the Text Font drop-down list) and that it is
a TrueType font. When selecting a font, always look for the TrueType
icon.
Assic Make sure you correctly format the fonts you're using. E.g.: in a
paint program, format the words in the font size you want; do not enlarge
them by dragging and sizing.
Check the ink level in the colour print head. If one or more of the colours
have run out, you must replace the colour print head.
Remember to align the print heads whenever you replace them.
Check that the media on which you are printing is that selected in the
driver settings.
•
Greyscale may be selected in the multifunctional copier Properties
dialog box. To print in colour, change this setting.
•
The hue or tone of colour is not correct. Select Automatic in Image
Settings in the multifunctional copier Properties dialog box.
Change the speed and quality of your print: Best (Quality) is the slowest
setting but has the highest quality. Draft is the fastest setting and has the
lowest quality.
If you selected the wrong paper type, it may slow down the print process.
Select the paper type setting that corresponds to the content of the input
tray OR remove the paper currently in the tray and load that
corresponding to the paper type setting.
Wait for the copy or print job to be completed before scanning.
Place the original face down and align it correctly against the scale at the
edge of the document glass.
Remove block/tape.
Troubleshooting