Troubleshooting - AT&T SPIRIT Attendant Installer's Manual

Troubleshooting

Out-of-Service
Codes
3-2
Testing and Troubleshooting
If the SPIRIT Attendant detects a problem, the unit enters an out-of-service state.
The LED labeled "battery" on the front panel blinks a specific number of times,
pauses, then repeats the pattern. Refer to Table 3-1 for a list of the Out-of-Service
codes.
The SPIRIT Attendant will not answer calls while it is out of service.
NOTE:
The line will continue to ring until the caller hangs up.
If the "battery" light blinks once slowly then repeats the pattern, make sure all
appropriate announcements are recorded. See "Playing Back Announcements" in
Section 2, "Initial Programming."
If the problem persists or the "battery" light blinks more frequently, use a
straightened paper clip to press the recessed reset button on the back panel of the
SPIRIT Attendant.
NOTE: Pressing reset does not affect the programming or recorded
announcements.
If pressing reset does not correct the problem, the SPIRIT Attendant should be
replaced.
CAUTION: If you must disconnect ac power to the SPIRIT Attendant,
make sure setup switches 1 and 2 on the back panel are on (down).
This saves programming and recorded announcements.