Record Window for "Call Info"
Shown in "Call Details" on page 16
Record Duration
Duration in seconds of NOVO recording
Exit State
State of call when it was disconnected (see Table 1,
"CDR Call Format," on page 56 for details)
URL
URL when "call" is initiated by AltiWeb user clicking
the make-call button
User Data
Agent input
Record Window for "Advanced Call Info"
Shown in "Call Details" on page 16
Note:
Advanced Call Info is available only for trunk calls.
MAIN
Node ID
Session ID
Direction
Start Time
End Time
Records and Data Schema
Server ID (System ID) assigned to
an AltiServ system in AltiAdmin
Session ID: a unique number,
usually 9 digits or larger, assigned
by AltiWare to a call
Direction of the call (incoming or
outgoing)
Outgoing call: Time and date
when caller receives ringback,
busy, or connect signal
Incoming call: Time and date
when AA picks up
Timestamp when call was
disconnected
CDR Manual 43
Need help?
Do you have a question about the Call Detail Reporting and is the answer not in the manual?