Dell DAE2-ATA Hardware Reference Manual page 6

Contents
Chapter 3
Appendix A
Appendix B
Index
................................................................................................................................ i-1
vi 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference
Servicing a DAE2
Monitoring Disk Enclosure Status ................................................ 3-2
Handling FRUs ................................................................................ 3-6
Power Issues and FRUs ........................................................... 3-6
Avoiding Electrostatic Discharge (ESD) Damage ................ 3-6
Emergency Procedures (Without an ESD Kit)...................... 3-7
Precautions When Removing, Installing, or Storing FRUs 3-8
Replacing or Adding a Disk Module ............................................ 3-9
Unlocking and Removing the Front Bezel.......................... 3-10
Removing a Disk Filler Module ........................................... 3-11
Removing a Disk Module...................................................... 3-11
Installing a Disk or Filler Module ........................................ 3-12
Installing and Locking the Front Bezel................................ 3-14
Replacing an LCC Module ........................................................... 3-15
Removing an LCC .................................................................. 3-15
Installing an LCC.................................................................... 3-16
Replacing a Power Supply/System Cooling Module .............. 3-20
Technical Specifications
Enclosure Specifications ............................................................... A-2
Ac Power Requirements ......................................................... A-2
Size and Weight ....................................................................... A-3
Drive Type ................................................................................ A-3
LCC FC-AL Interface .............................................................. A-3
Standards Certification and Compliance ............................. A-4
Fibre Channel Related Standards.......................................... A-4
Operating Limits ............................................................................ A-5
Environmental Recovery........................................................ A-5
Shipping and Storage Requirements .................................... A-6
Customer Support
Overview of Detecting and Resolving Problems ...................... B-2
Troubleshooting the Problem ....................................................... B-3
Before Calling the Customer Support Center ............................ B-4
Documenting the Problem ........................................................... B-5
Reporting a New Problem ............................................................ B-6
Sending Problem Documentation ............................................... B-7