Dell 3010cn - Color Laser Printer Manual page 56

5. Close the cover.
Removing Print Jams From the Print Media Source
NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path.
1. Pull the tray halfway out.
2. Remove the print media depending on how it has jammed.
If print media is located on a tilted surface or a wall at the front of the tray, pull the print media straight out.
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If the print media is in the pass-through area across two trays, pull the print media straight up and out.
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3. Return the tray to its original position.
Removing Print Jams From the Multipurpose Feeder
Pull the jammed print media straight out of the multipurpose feeder as shown below.