Table of Contents
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following troubleshooting
sections.
Solving General Printing Problems
For problems with the operation of your printer, refer to the table for suggested solutions.
Condition
The printer does not
print.
•
"Understanding the Operator Panel
Possible Cause
The printer is not receiving power.
The printer is not selected as the
default printer.
Check the printer for the following: After locating the problem, clear it. If a
• The front or top cover is not
closed.
• Paper is jammed.
• No paper is loaded.
• A toner cartridge is not installed
or the installed toner cartridge
is not the correct type.
The printer may be in Manual Feed
mode and out of paper.
The connection cable between the
computer and the printer is not
connected properly.
The connection cable between the
computer and the printer is
defective.
The port setting is incorrect.
The printer may be configured
incorrectly.
The printer driver may be
incorrectly installed.
LEDs".
Suggested Solutions
Check the power cord connections. Check
the power switch and the power source.
Select your printer in the printer folder in
Windows as your default printer.
printer system error occurs, contact your
service representative.
• Close the corresponding cover.
• Clear the paper jam. See
in the Paper
Tray".
• Load paper. See
"Loading Paper"
• Install a toner cartridge. See
the Toner
Cartridge".
Add paper to the tray and press
printer's operator panel to begin printing.
Disconnect the printer cable and reconnect
it.
If possible, attach the cable to another
computer that is working properly and print
a job. You can also try using a different
printer cable.
Check the Windows printer setting to make
sure that the print job is sent to the correct
port. If the computer has more than one
port, make sure that the printer is attached
to the correct one.
Check the printer properties to ensure that
all print settings are correct.
Reinstall the printer driver; see
Dell
Software". Try printing a demo page.
"Clearing Jams
"Replacing
on the
"Installing
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Table of Contents
Troubleshooting
