Symantec 10067161 - 10PK NORTON ANTIVIRUS Product Manual page 318

318 Finding additional solutions
About Support
Support policy
You can also use the click here link at the bottom of
the Norton Autofix window to contact a support
representative.
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Availability of support varies by region. Regular
telephone and Internet connection fees apply in certain
countries.
To get support by phone
1 In the Norton AntiVirus main window, click
Support.
2 In the Support drop-down menu, click Get Support.
3 Follow the on-screen instructions.
4 At the bottom of the Norton Autofix window, click
the click here link.
5 In the Norton Autofix window, under Support
Contact Numbers, select the region, and then the
location.
You can use the phone number to contact a support
representative.
Symantec recommends that you have the latest version
of the product, as it contains new and enhanced
features for better protection against security threats.
In case of older versions, complimentary support is
offered for a minimum of 2 years. However, technical
information on these products may still be available
through the support Web site at the following address:
www.symantec.com/globalsupport
Symantec reserves the right to change its support
policies at any time without notice. You can view the
latest version of the support policy at the following
URL:
www.symantec.com/supportpolicy