Table of Contents
Advertisement
w
About Norton Autofix
w
Your product must be activated and you need an
Internet connection to check if a new version is
available and install new version of the product.
To check for a new version of the product
1 In the Norton AntiVirus main window, click
Support.
2 In the Support drop-down menu, click New Version
Check.
This option is available only if your product is
activated. The Web page that appears displays
whether a new version of the product is available
or not.
3 Follow the on-screen instructions to download the
new product.
Norton Autofix provides additional product support
with one-click access from the Norton AntiVirus main
window. Norton Autofix performs a Quick Scan of your
computer and repairs problems without your
intervention. If the problem persists, you can use the
Open Support Web Site option to go to the Norton
Support Web site for help by telephone, email, chat, or
forum.
In addition, the Norton Support Web site provides
access to the knowledge base articles. By using these
articles, you can easily find solutions to your technical
problems.
The support technicians can help you solve more
complex problems by using remote-assistance
technology.
Support offerings can vary based on the language or
product.
When you click the Get Support option in the Support
drop-down menu, Norton AntiVirus checks your
Internet connection. To access Norton Autofix, ensure
Finding additional solutions
About Norton Autofix
311
Advertisement
Table of Contents
