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14541094 - pcAnywhere Host & Remote
Symantec 14541094 - pcAnywhere Host & Remote Manuals
Manuals and User Guides for Symantec 14541094 - pcAnywhere Host & Remote. We have
4
Symantec 14541094 - pcAnywhere Host & Remote manuals available for free PDF download: User Manual, Manual, Administrator's Manual, Implementation Manual
SYMANTEC 14541094 - pcAnywhere Host & Remote User Manual (313 pages)
Brand:
SYMANTEC
| Category:
Software
| Size: 6.29 MB
Table of Contents
Legal Notice
2
Technical Support
4
Customer Service
5
Table of Contents
9
Chapter 1 Introducing Symantec Pcanywhere
19
About Symantec Pcanywhere
19
What's New in Symantec Pcanywhere
20
Components of Symantec Pcanywhere
21
How Symantec Pcanywhere Works
22
Understanding the Difference between a Host and a Remote
22
About Connecting over the Internet
23
Issues that Affect Performance
26
What You Can Do with Symantec Pcanywhere
28
Where to Find more Information
29
Chapter 2 Installing Symantec Pcanywhere
31
Preparing for Installation
31
Symantec Pcanywhere System Requirements
31
User Rights Requirements
35
Installation Options
36
If You Have a Previous Version Installed
40
Symantec Pcanywhere Installation
40
Installing the Full Product Version
41
Installing a Custom Version
42
Running the Setup Program Manually
42
Post-Installation Tasks
43
Registering Symantec Pcanywhere
43
Starting Symantec Pcanywhere
43
Modifying Installation Settings
44
Updating Symantec Pcanywhere
45
Uninstalling Symantec Pcanywhere
45
Chapter 3 Navigating in Symantec Pcanywhere
47
Selecting a View Mode in Symantec Pcanywhere
47
Starting a Connection in Basic View
48
Viewing or Editing Connection Settings
52
Working in Advanced View
53
Organizing Column Headings in the Symantec Pcanywhere Window
54
Customizing the Symantec Pcanywhere Navigation Bar
55
Closing the Main Product Window Upon Connection
56
About the Connection Wizard
56
What You Need to Know before You Connect
57
Ways to Connect to Another Computer Remotely
57
About the Start Modes for Remote Connections
59
About the Session Manager
60
Changing How Active Sessions Appear in the Session Manager
61
Showing or Hiding Options on the Session Manager Navigation Bar
62
Resizing the Session Manager Navigation Bar
63
Showing or Hiding the Session Manager Navigation Bar
63
Managing Pcanywhere Preferences
63
About Customizing Network Connections
64
Customizing Modem Connections
65
Customizing European ISDN Connections
66
Customizing Direct Connections
67
Chapter 4 Allowing Others to Control Your Computer
69
Managing Host Connections
69
Adding a Host Connection Item to Favorites
69
Locating a Recent Host Connection Item
70
Ways to Set up a Host Computer
70
Using the Connection Wizard to Configure a Host Connection
70
Configuring a Host Using Advanced Properties
72
Knowing Which Connection Device to Use for Host Sessions
74
Configuring a Host Network Connection
75
Selecting a Network Card
76
Changing the Default Port Numbers on the Host
77
Configuring a Host Modem Connection
77
Configuring an ISDN Connection on a Host
78
Configuring a Direct Connection on a Host
79
Setting the Host Startup Options
80
Setting End of Session Options
81
Configuring a Host Computer to Use Directory Services
83
Specifying a Host Name
84
Ways to Start a Host Session
84
Waiting for a Connection from a Remote Computer
85
Calling a Remote Computer
85
Accepting a Host Invitation
86
What You Can Do During a Host Session
86
Working with the Host Online Menu
87
Letting Multiple Remote Users Hold a Conference
87
Starting a Conference
88
Chatting Online with the Remote User
89
Ending a Host Session
89
Chapter 5 Controlling Another Computer Remotely
91
Managing Remote Connections
91
Adding a Remote Connection Item to Favorites
91
Locating a Recent Remote Connection Item
92
Ways to Set up a Remote Computer
92
Using the Connection Wizard to Configure a Remote Connection
93
Configuring a Remote Connection Using Advanced Properties
94
Knowing Which Connection Device to Use for Remote Sessions
95
Configuring a Remote Network Connection
96
Customizing the Data Port Range for Remote Connections
98
Changing the Default Port Numbers on the Remote
99
Configuring a Remote Modem Connection
99
Configuring a Direct Connection on a Remote
103
Configuring a Remote Computer to Use Directory Services
104
Connecting through a Pcanywhere Gateway or an Access Server
105
Modifying Connection Speeds
106
Adjusting Video Performance Settings
107
Automatically Logging on to the Host Computer
108
Automatically Reconnecting if the Host Is Busy
109
Ways to Start a Remote Control Session
109
Starting a Remote Connection Item
110
Waiting for a Host Connection
110
Connecting to Another Computer Using Quick Connect
111
What You Can Do During a Remote Control Session
117
Taking a Snapshot
119
Changing Display Settings During a Remote Control Session
119
Changing the Background Colors
121
Configuring Remote Printing
121
Transferring the Contents of the Windows Clipboard
122
Chatting Online with the Host User
123
Connecting to Multiple Hosts
123
Ending a Remote Control Session
124
Connecting to a Computer that Does Not Have a Host Running
124
Connecting to a Computer Using Quick Deploy and Connect
125
Configuring Initial Host Properties for Quick Deploy and Connect
126
About Reconnecting to a Host Using the Quick Deploy and Connect Feature
133
Editing the Quick Deploy and Connect Host Properties
134
How Pcanywhere Works in a Windows Recovery Environment
135
Chapter 6 Supporting Computers and Servers Remotely
137
About Symantec Pcanywhere Remote Management Tools
137
User Rights Requirements for Remote Management
137
Ways to Start a Remote Management Session
138
What You Can Do During a Remote Management Session
139
Managing Tasks Remotely
140
Running DOS Commands
141
Editing the Exclusion List
142
Viewing Services
143
Viewing and Editing System Files
145
Viewing and Editing the System Registry
146
Viewing the Event Log
147
Viewing and Uninstalling Programs
148
Restarting or Shutting down a Host Computer During a Remote Management Session
148
Locking a Computer or Logging off a User During a Remote Management Session
149
Sending System State Commands to One or more Computers
150
Ending a Remote Management Session
153
Chapter 7 Transferring Files and Folders
155
About Pcanywhere File Transfer
155
Going to a Recently Visited File Location
156
Tagging All Files in a Folder
157
Tagging All Folders in a Directory
157
Tagging Files Using Wildcard Characters
157
Tagging Files by Date Modified
158
Managing Files and Folders
158
Comparing Folders
159
About File Transfer Preferences
160
Selecting a Start-Up Location
160
Selecting an Overwrite Option
161
Increasing File Transfer Performance
161
Ways to Start a File Transfer Session
162
Transferring Files between Computers
162
Canceling a File Transfer Operation
163
Pausing a File Transfer Operation
163
Viewing the Command Queue During a File Transfer Operation
164
Changing File Transfer Settings During a Session
164
About Synchronization and Cloning
165
Synchronizing Folders
165
Synchronizing Folders by File Type
165
Cloning a Folder
166
Chapter 8 Automating File Transfer and Management Tasks
167
About the Command Queue
167
Using Command Queue Files to Automate Tasks
168
Using Environment Variables
169
Working with Command Queue Files
169
Deleting a File
170
Arranging Items in the Queue File
174
Adding Remote Connection Items to a Command Queue File
175
Selecting File Handling Options for Command Queues
176
Selecting End of Session Options for Command Queues
177
Creating a Command Queue File During a Session
182
Pausing the Command Queue
182
Removing a Command from the Command List
182
Arranging Commands in the Command List
182
Saving a Command Queue File
183
Generating a Command Queue Report On-Demand
183
Running a Command Queue File
184
Running a Command Queue File During a Session
184
Running a Command Queue File Without Starting a Session
184
Scheduling a Command Queue File to Run Automatically
186
Chapter 9 Securing Your Computer and Sessions
189
Protecting a Host Computer from Unauthorized Access
189
About Authentication in Pcanywhere
190
Configuring Logon Security
194
Securing the Host Computer Upon Connection
195
Hiding the Host Name from Network Search Results
196
Calling Back Remote Users
197
About Access Rights
198
Configuring Caller Rights
198
Setting Time Limits for Callers
199
Blocking Connections by Days or Times
200
Restricting Access to Computer Drives
201
About Session Security
202
Restricting Control of the Keyboard and Mouse
203
Setting Inactivity Time Limits for Sessions
204
Using Encryption to Protect Data
204
About the Symantec Cryptographic Module
205
About Symmetric Encryption
205
About Public-Key Encryption
206
Understanding the Performance Trade-Offs
206
How Pcanywhere Works with Encryption
207
Configuring Pcanywhere to Use Pcanywhere Encoding
207
Configuring Pcanywhere to Use Symmetric Encryption
208
Denying Connections from Computers that Use Lower Encryption
209
Configuring Pcanywhere to Use Public-Key Encryption
210
Protecting Configuration Settings
214
Ways to Assess Host Security
215
Running the Host Assessment Tool
216
Specifying the Location of the Host Connection Items
217
Analyzing Scan Results
217
Getting more Information about Scan Results
218
Learning more about Security Features
218
Saving Scan Results
219
Chapter 10 Monitoring and Recording Sessions
221
Monitoring Events in Symantec Pcanywhere
221
Sending Logging Events to an SNMP Trap
221
Generating a Pcanywhere Log File
223
Logging Events in the Windows Event Viewer
224
About Logging Information to a Central Server
224
Managing Log Files
226
Creating an Activity Log Report
226
Archiving or Deleting Log File Data
227
About Recording and Replaying Sessions
228
Recording a Remote Session
228
Automatically Recording a Remote Session
229
Automatically Recording a Host Session
229
Replaying a Recorded Session
230
Saving Information from a Recorded Session
232
Chapter 11 Connecting Across Multiple Platforms
233
About Symantec Pcanywhere Crossplatform
233
Installing Symantec Pcanywhere Crossplatform
233
Installing Pcanywhere Crossplatform on Windows
234
Installing Pcanywhere Crossplatform on Linux
234
Installing Pcanywhere Crossplatform on Mac os X
235
Starting Pcanywhere Crossplatform
236
Connecting to a Host Computer through Pcanywhere Crossplatform
237
Securing Crossplatform Connections
237
Encrypting Your Crossplatform Sessions
238
Connecting to a Serialized Host
239
Configuring a Host Session on a Linux or Mac os X Computer
239
Changing Subnet Settings for Crossplatform Host Searches
240
Navigating in a Crossplatform Session
241
Transferring Files During a Crossplatform Session
243
Transferring Clipboard Content in a Crossplatform Session
244
Increasing Video Performance During a Crossplatform Session
244
Using Ezscroll to Navigate During a Crossplatform Session
245
Saving and Opening Crossplatform Connection Files
245
Ending a Crossplatform Session
246
Chapter 12 Connecting from a Web Browser
247
About Symantec Pcanywhere Web Remote
247
About Web Remote Setup
248
Starting the Web Remote from the Installation CD
249
Starting the Web Remote from a Hard Drive, Server, or Removable Media
249
Ways to Secure Your Web Remote Session
250
How the Web Remote Secures the Logon Process
251
About Web Remote Encryption
252
Configuring Session Encryption
253
Using a Serial ID to Secure a Connection on Web Remote
254
Editing Port Settings in Web Remote
255
Ways to Connect to a Host through Web Remote
255
Connecting to a Host in the Host List
255
Connecting to a Host by Manually Entering Connection Information
256
What You Can Do During a Web Remote Session
257
Transferring Clipboard Contents on Web Remote
258
Increasing Video Performance During a Web Remote Session
259
Using Ezscroll to Navigate During a Web Remote Session
259
Ending a Web Remote Session
260
Chapter 13 Connecting from a Mobile Device
261
About Symantec Pcanywhere Mobile
261
What You Can Do in Symantec Pcanywhere Mobile
262
Getting Help on Your Device
262
Symantec Pcanywhere Mobile Installation
263
Symantec Pcanywhere Mobile System Requirements
263
If You Have a Previous Version of Symantec Pcanywhere Mobile Installed
264
Installing Symantec Pcanywhere Mobile
264
Uninstalling Symantec Pcanywhere Mobile
267
Starting Symantec Pcanywhere Mobile
269
Ways to Connect Another Computer from a Mobile Device
269
Configuring a Custom Connection Item on Your Mobile Device
270
Including Logon Information in Your Mobile Connections
272
Connecting through a Pcanywhere Gateway or Access Server
273
Encrypting Your Mobile Sessions
274
Using a Serial ID to Secure Mobile Connections
276
Specifying the Host Ports for Mobile Connections
276
Adding Subnet Addresses to a Host Search on Your Mobile Device
277
Starting a Mobile Session from a Custom Connection Item
278
Starting a Mobile Connection from Quick Connect
278
Navigating in the Symantec Pcanywhere Mobile Session Screen
280
Modifying Navigation Preferences During a Mobile Session
282
Improving Performance During a Mobile Session
283
Performing Remote Control Tasks from a Mobile Device
284
Starting a Remote Management Session in Symantec Pcanywhere Mobile
284
What You Can Do During a Remote Management Session
285
Viewing or Changing Program Status from a Mobile Device
285
Stopping and Starting Processes from a Mobile Device
286
Locking Your Computer or Logging off a User from a Mobile Device
288
Restarting or Shutting down a Host Computer from a Mobile Device
289
Running DOS Commands from a Mobile Device
290
Ending a Mobile Session
291
Managing Connection Items on a Mobile Device
292
Renaming a Connection Item on a Mobile Device
292
Copying a Connection Item on a Mobile Device
292
Organizing Connection Items on a Mobile Device
293
Removing a Connection Item from a Mobile Device
293
About Closing Symantec Pcanywhere Mobile
293
Chapter 14 Managing Symantec Pcanywhere Gateway
295
About Symantec Pcanywhere Gateway
295
Installing Symantec Pcanywhere Gateway
296
About the Gateway Manager
297
Starting Pcanywhere Gateway
298
Changing the Launch Preferences
299
Changing the Pcanywhere Gateway Computer Name
299
Hiding the Pcanywhere Gateway Computer in Search Results
299
Securing the Gateway
300
Monitoring Events
300
Editing Port Settings for Pcanywhere Gateway
302
Configuring Pcanywhere Gateway to Allow Incoming Modem Connections
302
Choosing How Pcanywhere Gateway Discovers Hosts
303
Adding or Removing a Subnet for Gateway Host Searches
303
Docking to a Symantec Pcanywhere Access Server
303
Ending a Pcanywhere Gateway Session
304
Stopping the Pcanywhere Gateway Service
304
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Symantec 14541094 - pcAnywhere Host & Remote Manual (112 pages)
OLE Automation Guide
Brand:
Symantec
| Category:
Software
| Size: 0.6 MB
Table of Contents
Legal Notice
2
Contacting Technical Support
3
Technical Support
3
Customer Service
4
Table of Contents
7
Chapter 1 Using OLE Automation with Symantec Pcanywhere
11
About OLE Automation
11
About the Pcanywhere Automation Server
12
What You Can Do with the Pcanywhere Automation Server
12
Before You Start
13
Automatically Registering the Remote Engine
13
Manually Registering the Remote Engine
14
Accessing the Pcanywhere Automation Server
14
Accessing the Pcanywhere Automation Server with Visual Basic
14
Accessing the Pcanywhere Automation Server with Visual C
15
Launching Host and Remote OLE Objects
17
Where to Find more Information
17
Chapter 2 Visual Basic Object Definitions
19
About Visual Basic Objects
19
Cremotedatamanager Methods
20
Currentdirectory()
20
Changedirectory(Newdirectory)
21
Findfirst(Pattern, Name String)
21
Findnext(Name)
22
Retrieveobject(Name, Accessmode, Password)
23
Retrieveobjectex(Name, Accessmode, Password)
23
Createobject(Name)
24
Createobjectex(Name)
24
Deleteobject(Name, Password)
25
Cremotedata Properties
26
Connection Type Properties
28
Dialing Properties
30
COM Device Properties
31
Netbios Device Properties
34
ISDN Via CAPI 2.0 Device Properties
35
Cremotedataex Object
36
Visual Basic Sample Code for Remote Functionality
37
Chostdatamanager Methods
39
Currentdirectory()
39
Findfirst(Pattern, Name String)
39
Findnext(Name)
40
Retrieveobject(Name, Accessmode, Password)
41
Retrieveobjectex(Name, Accessmode, Password)
41
Createobject(Name)
42
Createobjectex(Name)
42
Deleteobject(Name, Password)
43
Launch(Name)
43
Chostdata Properties
44
Connection Type Properties
46
Assignconnection(Connectiontype) Method
48
Unassignconnection(Connectiontype) Method
48
Dialing Properties
49
COM Device Properties
50
Netbios Device Properties
53
ISDN Via CAPI 2.0 Device Properties
54
Chostdataex Object
55
Visual Basic Sample Code for Host Functionality
62
Awrem32 Functions
63
Awconnect(Filename)
63
Awdisconnect()
64
Filexferfromhost(Hostfile, Remotefile)
64
Filexfertohost(Hostfile, Remotefile)
65
Createfolderonhost(Foldername)
65
Executehostfile(Filename)
66
Geterror()
66
Connectionstatus()
67
Chapter 3 Visual C++ Object Definitions
69
About Visual C++ Objects
69
Cremotedatamanager Methods
71
BSTR Currentdirectory()
71
BOOL Changedirectory(LPCTSTR Lpsznewdirectory)
71
BOOL Findfirst(LPCTSTR Lpszpattern, BSTR FAR* Pbstrfullqualname)
72
BOOL Findnext(BSTR FAR* Pbstrfullqualname)
72
LPDISPATCH Retrieveobject(LPCTSTR Lpszfqname, Short Waccessmode, LPCTSTR Lpszpassword)
73
LPDISPATCH Retrieveobjectex(LPCTSTR Lpszfqname, Short Waccessmode, LPCTSTR Lpszpassword)
73
LPDISPATCH Createobject(LPCTSTR Lpszfqname)
74
LPDISPATCH Createobjectex(LPCTSTR Lpszfqname)
75
BOOL Deleteobject(LPCTSTR Lpszfqname, LPCTSTR Lpszpassword)
76
BOOL Launch(LPCTSTR Lpszfqname)
76
Cremotedata Object
77
Get and Set Methods
77
Remote Object Detail Methods
79
Remote Object Methods
82
Cremotedataex Object
85
Visual C++ Sample Code for Remote Functionality
85
Chostdatamanager Methods
86
BSTR Currentdirectory()
86
BOOL Changedirectory(LPCTSTR Lpsznewdirectory)
86
BOOL Findfirst(LPCTSTR Lpszpattern, BSTR FAR* Pbstrfullqualname)
87
BOOL Findnext(BSTR FAR* Pbstrfullqualname)
87
LPDISPATCH Retrieveobject(LPCTSTR Lpszfqname, Short Waccessmode, LPCTSTR Lpszpassword)
88
LPDISPATCH Retrieveobjectex(LPCTSTR Lpszfqname, Short Waccessmode, LPCTSTR Lpszpassword)
89
LPDISPATCH Createobject(LPCTSTR Lpszname)
90
LPDISPATCH Createobjectex(LPCTSTR Lpszname)
90
BOOL Deleteobject(LPCTSTR Lpszfqname, LPCTSTR Lpszpassword)
91
BOOL Launch(LPCTSTR Lpszfqname)
91
Chostdata Object
92
Get and Set Methods
92
Host Object Detail Methods
93
Host Object Methods
97
Chostdataex Object
101
Visual C++ Sample Code for Host Functionality
103
Awrem32 Functions
104
Boolean Awconnect(BSTR Filename)
104
Boolean Awdisconnect()
105
Boolean Filexferfromhost(BSTR Hostfile, BSTR Remotefile)
105
Boolean Filexfertohost(BSTR Hostfile, BSTR Remotefile)
105
Boolean Createfolderonhost(BSTR Foldername)
106
Boolean Executehostfile(BSTR Filename)
106
BSTR Geterror()
107
Short Connectionstatus()
107
Symantec 14541094 - pcAnywhere Host & Remote Administrator's Manual (109 pages)
Administration Guide
Brand:
Symantec
| Category:
Software
| Size: 1.48 MB
Table of Contents
Legal Notice
2
Customer Service
3
Technical Support
3
Table of Contents
7
Chapter 1 Planning a Migration and Upgrade Strategy
11
About Migrations and Upgrades
11
Migrating from Pcanywhere 11.X in Windows NT/2000/2003 Server/Xp
13
Migrating from Pcanywhere 10.X in Windows NT/2000/ 2003 Server/Xp
13
Migrating from Pcanywhere 10.X in Windows 98/Me
13
Upgrading from Pcanywhere 9.2.X in Windows NT/2000/XP
14
Upgrading from Pcanywhere 9.2.X in Windows 98/Me
14
Using Symantec Packager to Streamline Migrations and Upgrades
14
Chapter 2 Creating Custom Installation Packages
17
About Symantec Packager
17
What You Can Do with Symantec Packager
18
How Symantec Packager Works
18
Importing a Product Module
20
Customizing Product Settings
21
Selecting Product Features
22
Including Configuration Files
24
Integrity Stamping a Product Configuration
26
Serializing a Pcanywhere Installation
27
Managing Configuration Settings Globally
30
Setting Product Installation Options
32
Creating a Custom Command
38
Creating Installation Packages
39
Adding Products and Commands to a Package Definition
40
Building Product Installations and Packages
40
Building a Product Configuration File
41
Building a Package
41
Testing Packages
42
Chapter 3 Deploying Symantec Pcanywhere Custom Installations
43
About Deployment
43
About Package Installation File Locations
44
Deploying Installation Packages Using Web-Based Deployment
45
About Web-Based Deployment Requirements
45
Setting up the Installation Web Server
46
Customizing the Deployment Files
49
Testing the Installation on the Web Server
53
Notifying Users of the Download Location
53
Deploying Pcanywhere Using SMS 2.0
54
Minimum Requirements for SMS Deployment
55
Deploying with SMS
55
Using Windows NT/2000/2003 Server/Xp Logon Scripts
58
Setting up the Windows Server
58
Writing the Windows Logon Script
58
Testing the Windows Logon Script
60
Using Netware Logon Scripts
60
Setting up the Novell Netware Server
60
Writing the Netware Logon Script
61
Testing the Netware Logon Script
62
Chapter 4 Performing Centralized Management
63
About Centralized Management
63
Managing Pcanywhere Hosts Remotely
63
Installing the Pcanywhere Host Administrator Tool
64
Adding the Host Administrator Snap-In to MMC
65
Creating a Configuration Group
65
Adding Computers to a Configuration Group
66
Configuring Administrator Host and Remote Connection Items
66
Configuring a Host Item in Pcanywhere Host Administrator
69
Distributing Pcanywhere Configuration Files
69
Managing Hosts in a Configuration Group
70
Integrating with Microsoft Systems Management Server
71
Importing the Package Definition File into SMS
71
About the Microsoft Distributed Component Object Model (DCOM)
71
Implementing DCOM in Windows NT/2000/2003 Server/Xp
72
Implementing DCOM in Windows 98/Me
72
Modifying DCOM Settings
72
About Awshim
73
About Centralized Logging
74
Monitoring Performance Using SNMP Traps
74
About the Pcanywhere MIB File
75
Chapter 5 Integrating Pcanywhere with Directory Services
77
About Directory Services
77
Using Directory Services with Pcanywhere
77
Configuring the Directory Servers
78
Configuring the LDAP Server
78
Configuring Netscape Directory Server 3.1
78
Configuring Netscape Directory Server 4.0
79
Configuring Novell V5.0 Server
80
Configuring Windows Active Directory
84
Configuring Pcanywhere to Use Directory Services
88
Setting up Directory Services in Pcanywhere
88
Setting up the Host Computer to Use Directory Services
89
Setting up the Remote Computer to Use Directory Services
90
Chapter 6 Managing Security in Symantec Pcanywhere
91
Controlling Access to Pcanywhere Hosts
91
Limiting Connections to Specific Computer Names or IP Addresses
92
Leveraging Centralized Authentication in Pcanywhere
93
Protecting Session Security
97
Maintaining Audit Trails
99
Implementing Policy-Based Administration
99
Implementing Group Policy in Windows 2000/2003 Server/Xp
99
Implementing System Policy in Windows 98/Me/Nt4
100
Importing the Pcanywhere Administrative Template
100
Managing User Policies
101
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Symantec 14541094 - pcAnywhere Host & Remote Implementation Manual (96 pages)
Implementation Guide
Brand:
Symantec
| Category:
Software
| Size: 1.06 MB
Table of Contents
Table of Contents
3
Chapter 1 Introducing Symantec Packager
7
About Symantec Packager
7
What You Can Do with Symantec Packager
8
Customize Standard Product Installations
8
Include Custom Commands with Product Installations
9
Install Multiple Products at Once
10
Reuse Product Installations in Different Packages
10
How Symantec Packager Works
11
About the Import Products Phase
12
About the Configure Products Phase
13
About the Configure Packages Phase
15
About the Deploy Packages Phase
16
Where to Find more Information
17
Accessing Online Help
17
Accessing the Symantec Technical Support Web Site
17
Chapter 2 Installing Symantec Packager
19
System Requirements
19
System Requirements for Symantec Packager
19
System Requirements for Installation Packages
20
User Rights Requirements
20
Installing Symantec Packager
21
Installing Symantec Packager from the Installation CD
21
Starting the Symantec Packager Installation Program Manually
22
Uninstalling Symantec Packager
22
Chapter 3 Symantec Packager Basics
25
Opening Symantec Packager after Installation
25
Updating Symantec Packager
26
Changing Symantec Packager Preferences and View Options
26
Changing Symantec Packager Data Folders
27
Listing Supported Product .Msi Files on the Deploy Packages Tab
28
Showing or Hiding the Symantec Logo
28
Changing the Appearance of Icons in Symantec Packager
28
Accessing Commands in Symantec Packager
29
Chapter 4 Importing Products in Symantec Packager
31
About Importing Products
31
Importing Product Modules
32
Deleting Products from Symantec Packager
33
Chapter 5 Configuring Custom Products
35
About Configuring Custom Products
35
Working with Custom Products
37
Creating Custom Products
37
Viewing Product Details
38
Deleting Custom Products
39
Configuring Custom Products
39
Selecting Product Features
39
Setting Product Installation Options
41
Adding or Removing Configuration Files
42
Building and Testing Custom Products
44
Building Custom Products
44
Testing Custom Products
45
Chapter 6 Configuring Custom Commands
47
About Configuring Custom Commands
47
Working with Custom Commands
49
Creating Custom Commands
49
Viewing Custom Command Details
50
Deleting Custom Commands
50
Configuring Custom Commands
51
Specifying Command-Line Parameters and Switches
52
Including Files in a Command
54
Specifying Operating System Support
55
Building and Testing Custom Commands
57
Building Custom Commands
57
Testing Custom Commands
57
Chapter 7 Configuring Installation Packages
59
About Configuring Packages
59
Working with Package Definitions
61
Creating Package Definitions
61
Viewing Package Definition Details
62
Deleting Package Definitions
62
Configuring Package Definitions
63
Adding Products and Commands to a Package Definition
63
Changing the Installation Sequence
65
Setting Package Installation Options
66
Building and Testing Packages
77
Building Packages
77
Testing Packages
78
Chapter 8 Deploying Installation Packages
79
About Deploying Packages
79
Installing Packages on the Local Computer
80
Using the Package Deployment Tool
81
Package Deployment Tool Requirements
82
Specifying the Packages that You Want to Deploy
82
Selecting Target Computers
83
Entering Deployment Authentication Information
86
Viewing Deployment Status Information
87
Deploying Packages with Other Programs
90
Glossary
91
Index
93
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