Intel SE7221BK1 User Manual

Entry server board
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Intel® Entry Server Board SE7221BK1-E
User Guide
Order Number: C72987-002

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Summary of Contents for Intel SE7221BK1

  • Page 1 Intel® Entry Server Board SE7221BK1-E User Guide Order Number: C72987-002...
  • Page 2 Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice.
  • Page 3: About This Manual

    This document provides a brief overview of the features of the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Entry Server Board SE7221BK1-E. For the latest version of this manual, refer to http://support.intel.com/support/motherboards/server/SE7221BK1-E.
  • Page 4: Additional Information And Software

    Intel® Entry Server Board SE7221BK1-E User Guide For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/SE7221BK1-E Additional Information and Software...
  • Page 5 Intel® Entry Server Board SE7221BK1-E User Guide Preface Safety Information WARNING Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals.
  • Page 6 Preface Intel® Entry Server Board SE7221BK1-E User Guide strap attached to chassis groundany unpainted metal surfaceon your server when handling parts. ESD and Handling Boards: Always handle boards carefully. They can be extremely sensitive to ESD. Hold boards only by their edges. After removing a board from its protective wrapper or from the server, place the board component side up on a grounded, static free surface.
  • Page 7: Safety Cautions

    Safety Cautions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Resource CD and/or at http://support.intel.com/support/motherboards/server/sb/CS-010770.htm. SAFETY STEPS: Whenever you remove the chassis covers to access the inside of the system, follow these steps: Turn off all peripheral devices connected to the system.
  • Page 8 Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety Information sur le CD Resource CD ou bien rendez-vous sur le site http://support.intel.com/support/motherboards/server/sb/CS-010770.htm.
  • Page 9 Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en el CD Resource y/o en http://support.intel.com/support/motherboards/server/sb/CS-010770.htm. INSTRUCCIONES DE SEGURIDAD: Cuando extraiga la tapa del chasis para acceder al interior del sistema, siga las siguientes instrucciones: Apague todos los dispositivos periféricos conectados al sistema.
  • Page 10 Intel® Entry Server Board SE7221BK1-E User Guide <THIS PAGE INTENTIONALLY LEFT BLANK>...
  • Page 11: Table Of Contents

    Contents Intel® Entry Server Board SE7221BK1-E User Guide Contents 1 Server Board Features................... 1 Connector and Component Locations................4 Configuration Jumpers......................5 System Recovery and Update..................5 Back Panel Connectors ......................6 Hardware Requirements....................... 7 2 Hardware Installations and Upgrades ............9 Before You Begin ........................
  • Page 12 Contents Intel® Entry Server Board SE7221BK1-E User Guide Characters Are Distorted or Incorrect..............30 System Cooling Fans Do Not Rotate Properly ............31 Diskette Drive Activity Light Does Not Light ............31 CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ......31 Cannot Connect to a Server ..................
  • Page 13 Intel® Entry Server Board SE7221BK1-E User Guide Contents Figures Figure 1. Intel® Server Board SE7221BK1-E ................1 Figure 2. Intel® Entry Server Board SE7221BK1-E Connections..........4 Figure 3. Configuration Jumper Location (J1F2) ................5 Figure 4. Back Panel Connectors ....................6 Figure 5. DIMM Install......................... 10 Figure 6.
  • Page 15: Server Board Features

    This server board is available in three options: The Intel® Entry Server Board SE7221BK1-E includes Serial ATA host controller for 4 ports with support for RAID 0, 1, and 10 provided. It also includes dual-channel Parallel ATA support and an on-board Intel®...
  • Page 16: Table 1. Server Board Features

    Support for single-sided or double-sided DIMMs (DDR2 400/533) - To run DDR2 400 MHz memory at full speed requires an Intel® Pentium® 4 processor with 800 MHz system bus frequency. - DIMMs must be ECC x8 or Non-ECC x8 or x16 DDR2 unbuffered.
  • Page 17 Intel® Entry Server Board SE7221BK1-E User Guide Server Board Features Feature Description BIOS Intel/AMI BIOS with support for: Advanced Configuration and Power Interface (ACPI) 8 megabit symmetrical flash memory Support for SMBIOS Power Management Support for ACPI: Support for S0, S1, S4, and S5 Wake on USB, PCI, RS-232, PS/2, LAN, and front panel ®...
  • Page 18: Connector And Component Locations

    The connections you make depend on the chassis and the components you are installing. Socket Q P O TP01326 Figure 2. Intel® Entry Server Board SE7221BK1-E Connections A Chassis Intrusion Header M DIMM Sockets (two – from left to 34-pin Front Panel Connector...
  • Page 19: Configuration Jumpers

    Intel® Entry Server Board SE7221BK1-E User Guide Server Board Features Configuration Jumpers System Recovery and Update Figure 3. Configuration Jumper Location (J1F2) ✏ NOTE Pin 1 is close to the SATA Header. This view is from the CPU side insert.
  • Page 20: Back Panel Connectors

    Server Board Features Intel® Entry Server Board SE7221BK1-E User Guide Back Panel Connectors TP01330 Figure 4. Back Panel Connectors The NIC LEDs at the right and left of each NIC provide the following information. Table 3. NIC LEDs LED Color...
  • Page 21: Hardware Requirements

    For a list of qualified components see the links under http://www.support.intel.com/support/motherboards/server/SE7221BK1-E. Processor One 2.8 GHz or greater Intel ® Pentium ® 4 processor in an LGA775 package for an 800 MHz system bus. For a complete list of supported processors, see the links under http://www.support.intel.com/support/motherboards/server/SE7221BK1-E.
  • Page 22: Table 5. Pci Buses

    The 64-bit (white) slots cannot be used for 1u or if a 90° riser card is installed. Riser cards for the Intel® Entry Server Board SE7221BK1-E are custom fit and provide either PCI 2.3 or PCI- Express* capability. Please see the available accessories list at...
  • Page 23: Hardware Installations And Upgrades

    Intel® Entry Server Board SE7221BK1-E User Guide Hardware Installations and Upgrades 2 Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the Safety Information at the beginning of this manual. Tools and Supplies Needed...
  • Page 24: Installing And Removing Memory

    Hardware Installations and Upgrades Intel® Entry Server Board SE7221BK1-E User Guide Installing and Removing Memory DIMM 1A DIMM 2A DIMM 1B DIMM 2B TP01327 Figure 5. DIMM Install Installing DIMMs Note: You must use DDR2 DIMMs. 1. Observe the safety and ESD precautions at the beginning of this user guide.
  • Page 25: Removing Dimms

    Intel® Entry Server Board SE7221BK1-E User Guide Hardware Installations and Upgrades Removing DIMMs To remove a DIMM, follow these steps: 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. Turn off all peripheral devices connected to the server. Turn off the server.
  • Page 26: Installing Or Replacing The Processor

    Hardware Installations and Upgrades Intel® Entry Server Board SE7221BK1-E User Guide Installing or Replacing the Processor Also see http://support.intel.com/support/processors/pentium4/sb/CS-012311.htm. CAUTIONS Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server. See http://support.intel.com/support/motherboards/server/SE7221BK1-E...
  • Page 27: Figure 6. Processor Install

    Intel® Entry Server Board SE7221BK1-E User Guide Hardware Installations and Upgrades TP01331 Figure 6. Processor Install TP01332 Figure 7. Installing the Processor in the Processor Socket TP01333 Figure 8. Processor Install...
  • Page 28: Figure 9. Attaching The Heat Sink To The Processor

    Hardware Installations and Upgrades Intel® Entry Server Board SE7221BK1-E User Guide TP01361 Figure 9. Attaching the Heat Sink to the Processor Install the heatsink onto the processor. i. Use one's thumb and turn connector quarter turn to lock in. The bottom of the heat sink has thermal interface material (TIM) already applied. Be careful not to damage the thermal interface material.
  • Page 29: Removing The Processor

    Intel® Entry Server Board SE7221BK1-E User Guide Hardware Installations and Upgrades Removing the Processor To remove the processor, follow these instructions: 1. Observe the safety and ESD precautions previously listed. 2. Use a flat blade screwdriver to turn each connector 1/4 turn so it pops out of the server board.
  • Page 30: Installing A Pci, Pci-X, Or Pci-Express* Card

    Hardware Installations and Upgrades Intel® Entry Server Board SE7221BK1-E User Guide Installing a PCI, PCI-X, or PCI-Express* Card Peripherals and add-in cards are not included in your system and must be purchased separately. The process for adding PCI adapters is dependant upon the chassis configuration (pedestal or rack mount).
  • Page 31: Replacing The Backup Battery

    Intel® Entry Server Board SE7221BK1-E User Guide Hardware Installations and Upgrades Rack-mount chassis add-in procedure The PCI Riser Bracket Assembly fits tightly against power connections on the server board. Be very carful not to pinch or damage the electrical connections when installing and removing the Bracket Assembly.
  • Page 32: Figure 14. Replacing The Battery

    Hardware Installations and Upgrades Intel® Entry Server Board SE7221BK1-E User Guide VAROITUS Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. 1. Observe the safety and ESD precautions at the beginning of this book.
  • Page 34: Server Utilities

    Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities 3 Server Utilities BIOS Setup The BIOS Setup utility is provided to perform system configuration changes and to display current settings and environment information. The BIOS Setup utility stores configuration settings in the system’s non-volatile memory. Changes affected by the BIOS Setup will not take effect until the system is rebooted.
  • Page 35: Keyboard Commands

    Server Utilities Intel® Entry Server Board SE7221BK1-E User Guide Keyboard Commands The Keyboard Command Bar supports the following keys: Table 6. BIOS Setup Keyboard Command Bar Options Option Description Enter Execute Command The Enter key is used to activate choices. If a pick list is displayed, the Enter key will undo the pick list, and allow another selection in the parent menu.
  • Page 36: Upgrading The Bios

    Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities Option Description Save Changes and Pressing F10 causes the following message to appear: Exit Save configuration changes and exit setup? [OK] [Cancel] If “OK” is selected and the Enter key is pressed, all changes are saved and setup is exited. If “Cancel”...
  • Page 37: Creating A Bootable Diskette

    Server Utilities Intel® Entry Server Board SE7221BK1-E User Guide ✏ NOTE Review the instructions distributed with the upgrade utility before attempting a BIOS upgrade. Review also any release notes in the release notes file that accompanies the new version of the BIOS. The release notes may contain critical information regarding jumper settings, specific fixes, or other information to complete the upgrade.
  • Page 38: Bios Selection And On-Line Updates

    The active partition from which the system boots shall be referred to as the primary partition. The AMI FLASH update suite and Intel On-line updates preserve the existing BIOS image on the primary partition. The BIOS updates are diverted to the secondary partition. After the update, a...
  • Page 39: Recovering The Bios

    Server Utilities Intel® Entry Server Board SE7221BK1-E User Guide notification flag will be set. During the subsequent boot following the BIOS update, the system will continue to attempt to boot from the primary BIOS partition. On determining that a BIOS update occurred in the previous boot, the system will attempt to boot the new BIOS.
  • Page 40: Clearing The Password

    Intel® Entry Server Board SE7221BK1-E User Guide Server Utilities 6. Move the BIOS recovery jumper at J1F2 back to the original position, covering pins 9 and 10. 7. Plug the system into the AC power source and power it up to confirm that the recorvery was successful.
  • Page 41: Troubleshooting

    Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide 4 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for the BIOS, and the mini baseboard management controller (mBMC).
  • Page 42: Hardware Diagnostic Testing

    Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting Are all peripheral devices installed correctly? If the system has a hard disk drive, is it properly formatted or configured? Are all device drivers properly installed? Are the configuration settings made in Setup correct? Is the operating system properly loaded? Refer to the operating system documentation.
  • Page 43: Verifying Proper Operation Of Key System Lights

    Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide Verifying Proper Operation of Key System Lights As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity light should turn on briefly. Check...
  • Page 44: No Characters Appear On Screen

    Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting Some ATX power supplies have a power switch on the back of the power supply, next to the fan. If your system as one, is it turned on? Remove all add-in cares and see if the system boots. If successful, add the cards back in one at a time with a reboot between each addition.
  • Page 45: System Cooling Fans Do Not Rotate Properly

    Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, it is an indication of possible system component failure. Check the following: Is the power-on light lit? If not, see Power Light Does Not Light.
  • Page 46: Cannot Connect To A Server

    Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting Cannot Connect to a Server Make sure the network cable is securely attached to the correct connector at the system back panel. Try a different network cable. Make sure you are using the most recent version of the correct device drivers. Please see http://downloadfinder.intel.com/scripts-df/support_intel.asp#...
  • Page 47: System Boots When Installing Pci Card

    Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide System Boots When Installing PCI Card System Server Management features require full-time “standby” power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power button on the front panel.
  • Page 48: Devices Are Not Recognized Under Device Manager

    Devices Are Not Recognized Under Device Manager (Windows* Operating System) The Windows* operating systems do not include all of the drivers for the Intel® chipsets, onboard NICs, and other components. See http://support.intel.com or a link to the current drivers and chipset files.
  • Page 49: Error Handling And Reporting

    Error Handling and Reporting LED Information ® The Intel Server Board SE7221BK1-E includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below. Table 7. LED Information LED Name...
  • Page 50: Bios Event Log

    Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting BIOS Event Log The BIOS will output the current boot progress codes on the video screen. Progress codes are 32 bit quantities plus optional data. The 32 bit numbers include Class, Subclass and Operation information.
  • Page 51: Bios Post Beep Codes

    Troubleshooting Intel® Entry Server Board SE7221BK1-E User Guide Error Code Error Message Response Secondary Master Drive - ATAPI Incompatible Pause Secondary Slave Drive - ATAPI Incompatible Pause 8100 Processor Failed BIST Warning 8110 Processor Internal Error (IERR) Warning 8120 Processor Thermal Trip Error...
  • Page 52 An error or warning condition at boot can result in a series of beeps being issued known as "beep ® codes. These beeps have a code that identifies system or PCI card events. For example, some Intel RAID cards have beep codes. Before checking for a system beep code error make sure the PCI card is not causing the beeping.
  • Page 53: Regulatory And Compliance Information

    Note: Legally the product is required to comply with Class A emission requirements as it is intended for a commercial type market place. Intel targets 10db margin to Class A Limits The server board SE7221BK1-E has been has been tested and verified to comply with the ®...
  • Page 54: Product Regulatory Compliance Markings

    Intel® Entry Server Board SE7221BK1-E User Guide Regulatory and Compliance Information C-Tick Declaration of Conformity (Australia) MED Declaration of Conformity (New Zealand) BSMI Certification (Taiwan) GOST – Listed on one System License (Russia) Belarus – Listed on one System License (Belarus)
  • Page 55: Industry Canada (Ices-003)

    Regulatory and Compliance Information Intel® Entry Server Board SE7221BK1-E User Guide Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124-6497 1-800-628-8686 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 56: Taiwan Declaration Of Conformity (Bsmi)

    English translation of the notice above: 1. Type of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificate. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product...
  • Page 57: Getting Help

    (Intel reserves the right to change the pricing for telephone support at any time without notice). Before calling, fill out an Intel® Server Issue Report. A sample form is provided on the following pages. However, for the fastest service, please submit your form via the Internet.
  • Page 58 Intel® Entry Server Board SE7221BK1-E User Guide Getting Help In Latin America Brazil 001-916 377 0180 Ecuador (Andimate) Contact AT&T USA at 1 999 Mexico Contact AT&T USA at 001 800 119. Once connected, dial 800 843 4481 462 628 4240. Once connected, Ecuador (Pacifictel) Contact AT&T USA at 1 800...
  • Page 59: Intel Server Issue Report Form

    Intel® Server Issue Report Form Intel® Entry Server Board SE7221BK1-E User Guide ® Intel Server Issue Report Form Date Submitted: Company Name: Contact Name: Email Address: Intel Server Product: Priority (Critical, Hot, High, Low): Brief Problem Description. Provide a brief description below. See the last page for space to include a detailed problem description.
  • Page 60 Intel® Entry Server Board SE7221BK1-E User Guide Intel® Server Issue Report Form Operating System Information Operating System Version Service Pack Peripheral Information Check each box below that is used, and provide the requested information Peripheral Card Or Peripheral Description Driver...
  • Page 61 Intel® Server Issue Report Form Intel® Entry Server Board SE7221BK1-E User Guide Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on...

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