Printing Received Faxes - Brother MFC-J6510DW Basic User's Manual

Printing Received Faxes

Difficulty
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
Received color fax prints only in
black & white.
Left and Right margins are cut off or
a single page is printed on two
pages.
Telephone Line or Connections
Difficulty
Dialing does not work.
(No dial tone)
The machine does not answer
when called.
Suggestions
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
problem is with the sending machine. Try receiving from another fax machine.
Replace the color ink cartridges that have reached the end of their life, and then
ask the other person to send the color fax again.
(See Replacing the ink cartridges on page 67.)
Turn on Auto Reduction. (See Printing a reduced incoming fax in chapter 4 of the
Advanced User's Guide.)
Suggestions
Check that the machine is plugged in and that the On/Off key is on.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
(Canada only) Change the Tone/Pulse setting. (See the Quick Setup Guide.)
Verify that the telephone line and jack are working by connecting a known working
telephone and telephone line to the jack. Then lift the external telephone's handset
and listen for a dial tone. If there is no dial tone, ask your telephone company to
check the line and/or jack.
Make sure the machine is in the correct Receive Mode for your setup.
(See Choose the correct Receive Mode on page 37.) Check for a dial tone. If
possible, call your machine to hear it answer. If there is still no answer, check that
the telephone line cord is plugged into the telephone wall jack and the LINE jack
of the machine. If there is no ringing when you call your machine, ask your
telephone company to check the line.
Troubleshooting
B
93