Vulnerability And Patch Management Pack Troubleshooting; Vpm Installation And Configuration; Viewing Vpm Installation Logs; Vpm Installation Updates Mdac And Msde - HP Xw460c - ProLiant - Blade Workstation User Manual

The VCEM component might not be able to be removed, and consequently, no other HP Insight software
component is removed. In this case, remove VCEM according to the instructions in the HP Insight Software
Installation and Configuration Guide , and try again uninstalling HP Insight software.
You can also uninstall individual components separately using the Add/Remove Programs tool in Windows.

Vulnerability and Patch Management Pack troubleshooting

This section identifies and provides solutions for commonly encountered VPM issues, as well as answers to
frequently asked questions.
The following sections are included:

VPM installation and configuration

Uninstalling Vulnerability and Patch Management
Vulnerability scans
Patches and configuration fixes
HP SIM integration
VPM installation and configuration

Viewing VPM installation logs

The VPM installation logs, which list the details of the installation of each VPM component, are located at
&HOMEDRIVE&:\vpmsetuplogs, where HOMEDRIVE is usually the C drive. You can view the following
logs:
vmpsetup.log—Contains log information from the main installer, including calls and result codes
from the execution of component installers.
vmpsrvsetup.log—Contains log information about the creation of the Vulnerability and Patch
Management directories and menus in the VPM server.
vmpsimsetup.log—Contains log information from the HP SIM component installation.
RCS.log—Contains information about the installation of the Radia Configuration Server, which manages
vulnerabilities based on policies established by HP SIM.
RPS.log—Contains information about the installation of the Radia Proxy Server, which is used as the
central patch repository.
RMS.log—Contains information about the installation of the Radia Messaging Server, which is a
messaging service used to communicate Vulnerability and Patch Management Pack status information.
RPM.log—Contains information about the installation of the Radia Patch Manager (Server), which
acquires security patches from the Internet, loads them into the Radia Configuration Server, and
synchronizes this information in the database.
RMP.log—Contains information about the installation of the Radia Management Portal, which is used
to initiate the installation of the VPM Patch Agent and perform VPM actions on remote systems.
Radiawrp.log—Contains an installation summary of the previous five components.

VPM installation updates MDAC and MSDE

If MSDE or files used by MSDE are not up-to-date, files are updated during the VPM installation process.
The server is rebooted after updated files are installed. In this situation, the VPM installation must be restarted.

An error occurs when installing MSDE files from a Remote Desktop session

Install Vulnerability and Patch Management using the system console instead of a Remote Desktop session.
For additional information, see http://support.microsoft.com/default.aspx?scid=kb;en-us;246694&sd=tech.

"STAT Scanner WSI Requires IWAM and IUSR" error occurs during VPM installation

This error occurs when the server name has been changed after IIS was installed. IIS must be uninstalled
and reinstalled before VPM can be installed.
142 Troubleshooting