Software Limited Warranty; Customer Responsibilities - HP Workstation xw3100 Limited Warranty

Hp worldwide limited warranty and technical support
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the date of purchase of the HP Option, is your warranty start date. See your HP Option Limited Warranty
for more details. To the extent allowed by local law, non-HP options are provided "AS IS." However,
non-HP manufacturers and suppliers may provide warranties directly to you.

Software Limited Warranty

EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR
PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW,
SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE OR OPEN
SOURCE SOFTWARE (software provided under public license by third parties, including operating
systems or applications) OR THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED
'AS IS' AND WITH ALL FAULTS, AND HP HEREBY DISCLAIMS ALL OTHER WARRANTIES
AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF TITLE AND NON-INFRINGEMENT, ANY IMPLIED
WARRANTIES, DUTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A
PARTICULAR PURPOSE, AND OF LACK OF VIRUSES. Some states/jurisdictions do not allow
exclusion of implied warranties or limitations on the duration of implied warranties, so the above
disclaimer may not apply to you in its entirety. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER
(INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL
OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR
LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR
INABILITY TO USE THE SOFTWARE PRODUCT, EVEN IF HP OR ANY SUPPLIER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF
ITS ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
To the extent allowed by local law, the only warranty obligations HP has with respect to software
distributed by HP under the HP brand name are set forth in the applicable end-user license or program
license agreement provided with that software. If the removable media on which HP distributes the
software proves to be defective in materials or workmanship within ninety (90) days of purchase, your
sole remedy shall be to return the removable media to HP for replacement.
It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support.

Customer Responsibilities

In order to avoid the risk of charges for issues not covered by your limited warranty (issues that are not
due to defects in materials and workmanship on HP Hardware Products), you will be asked to assist HP
as follows:
Verify configurations, load most recent firmware, install software patches, run HP diagnostics and
utilities.
Implement temporary procedures or workarounds provided by HP while HP works on permanent
solutions.
Use HP remote support solutions where applicable. HP strongly encourages you to use available
support technologies provided by HP. If you choose not to deploy available remote support
capabilities, you may incur additional costs due to increased support resource requirements.
Cooperate with HP in attempting to resolve the problem using online chat, email, or telephone. This
may involve performing routine diagnostic procedures, installing additional software updates or
patches, removing third-party options, and/or substituting options.
Make periodic backup copies of your files, data, or programs stored on your hard drive or other
storage devices as a precaution against possible failures, alteration, or loss. Before returning any HP
Hardware Product for warranty support or repairs, back up your files, data, and programs, and
remove any confidential, proprietary, or personal information.
Remove any external options or accessories that would be subject to loss during the repair or
replacement process.
Perform additional tasks as defined within each type of warranty service listed below and any other
actions that HP may reasonably request in order to best perform the warranty support.
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