If Your Application Software Does Not Work; If The Date And Time Are Incorrect; If You Have A Network Problem - HP Vectra XA 5/xxx User Manual

3 Troubleshooting Your PC

If You Have a Network Problem

If Your Application Software Does Not Work

If the PC reports the system is OK and the indicator light over the
power switch is illuminated, but some software won't run:
Refer to the operating system and application software manuals.
•
If Windows does not run properly, refer to the Windows manual for
•
guidance.

If the Date and Time are Incorrect

The date and time can be incorrect for the following reasons:
the time has changed for the seasons
•
the PC has been unplugged from the power too long, and the battery
•
is discharged.
To change the date and time, use your operating system utilities or the
Setup program.
If You Have a Network Problem
If you have a problem with your PC's network, run the HPIEDIAG
utility (preloaded on your PC's hard disk drive):
1 Select drive C: to access the PC's hard disk drive.
2 Change to the DIAG directory by typing either:
CD\LANDRV\DIAG
CD\LAN\DIAG
3 Start the HPIEDIAG utility by typing:
the instructions on the screen.
Then check the configuration of the integrated Ethernet interface
using the Setup program (refer to "Integrated Network Interface
Submenu (Configuration group)" in the HP Setup program—see "HP
Setup Program", on page 60). Refer also to the online Network
Administrator's Guide.
52 English
HPIEDIAG
. Follow