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HP Vectra VL 5/xxx User Manual

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  • Page 1 User’s Guide HP Vectra VL 5/xxx...
  • Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 User’s Guide...

  • Page 4: Important Safety Information

    Always replace the cover on the PC before switching it on again. WARNING To avoid electric shock, do not open the power supply. This HP PC is a class 1 laser product. Do not attempt to make any adjustment of the laser units. English...
  • Page 5 Help. Then double-click on the help topic “Working in Comfort”. For Windows for Workgroups (Windows 3.11) users, open the Program Manager, open the program group “HPUtils”, and double-click on the “HP User Tools” icon. Then click on “Working in Comfort” in the page tagged “Information”. English...
  • Page 6 English...

  • Page 7: Table Of Contents

    Contents 1 Setting Up and Using Your PC Unpacking Your PC ......... 2 Connecting the Mouse, Keyboard, Display and Printer .
  • Page 8 HP Summary Screen ........
  • Page 9 HP Setup Program ........
  • Page 10 HP Forum on CompuServe ........

  • Page 11: Setting Up And Using Your Pc

    Setting Up and Using Your PC...

  • Page 12: Unpacking Your Pc

    1 Setting Up and Using Your PC Unpacking Your PC Unpacking Your PC WARNING If you have any doubt that you can lift the PC or display safely, do not try to move it without help. 1 When you receive your PC, unpack all the components. 2 Place the PC on a sturdy desk near to easily accessible power outlets, with enough space for the keyboard, mouse, and any other accessories.

  • Page 13: Connecting The Mouse, Keyboard, Display And Printer

    PC. USB is not supported by all operating systems. If the USB drivers are not available on your PC, they can be obtained from HP’s electronic services. 1 Setting Up and Using Your PC...

  • Page 14: Connections For Models With Mga Millennium Video Board

    PC. USB accessories are not supported by all operating systems. If the USB drivers are not available on your PC, they can be obtained from HP’s electronic services. English Keyboard...

  • Page 15: Connecting Audio Accessories

    Connecting Audio Accessories If your PC comes with multimedia capabilities, it will have a Headphones jack and a Microphone jack on the rear panel. An audio Line In jack, an audio Line Out jack, and a MIDI interface connector are also located on the rear panel.

  • Page 16: Connecting The Power Cables

    1 Setting Up and Using Your PC Connecting the Power Cables Connecting the Power Cables WARNING For your safety, always connect the equipment to a grounded wall outlet. Always use a power cable with a properly grounded plug such as the one provided with this equipment or in compliance with your national regulations.

  • Page 17: Starting And Stopping Your Pc

    POST details, press Summary Screen. If there is an error in the POST, the error will automatically be displayed. For details, refer to "HP Setup Program", on page 60. 3 If you have set a password in the PC’s Setup program, the password prompt displays after the POST has completed.

  • Page 18: Starting The Pc For The First Time

    When the PC is switched on, the Vectra Logo is displayed. The PC performs a Power-On-Self-Test (POST). Press view the POST details in the HP Summary Screen (refer to the "HP Setup Program", on page 60. If an error is detected during the Power-On-Self-Test, the PC will automatically display the error.
  • Page 19 (If necessary, the name of the user can be modified later.) The current date and time. • The type of printer (for example, HP LaserJet 4M). This is shown • on the front of the printer. You also need to enter the connection used by the printer.

  • Page 20: Stopping Your Pc

    Creating Master Diskettes It is very important that you create master diskettes for your preloaded software as soon as possible. HP recommends that you use new diskettes. If you need to restore the preloaded software on your PC, you can use these diskettes to do so.

  • Page 21: Setting Passwords

    Setup program with an Administrator Password, you will have no restrictions. To set an Administrator Password: 1 Start the Setup Program. Refer to "HP Setup Program", on page 60. 2 Select the Security menu group. 3 Select the “Administrator Password” submenu.

  • Page 22: Setting A User Password

    Setup program with an Administrator Password, you will have no restrictions. To set a User Password: 1 Start the Setup Program. Refer to "HP Setup Program", on page 60. 2 Select the Security menu group. 3 Select the “User Password” submenu.

  • Page 23: Using Power Management

    Power management enables you to reduce the PC’s power consumption when you are not using the PC. To configure power management, refer to refer to "Power-On Password" in the HP Setup program—see "HP Setup Program", on page 60. Refer to your operating system documentation for detailed information about the capabilities of your operating system to implement power management.
  • Page 24 1 Setting Up and Using Your PC Additional Information and Help English...

  • Page 25: How To Install Accessories In Your Pc

    How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.

  • Page 26: Accessories You Can Install

    2 How to Install Accessories In Your PC Accessories You Can Install Accessories You Can Install Processor Main Memory (32-bit EDO, 60 ns) 8 MB kit (2 x 4MB modules) 16 MB kit (2 x 8MB modules) 32 MB kit (2 x 16MB modules) 64 MB kit (2 x 32 MB modules) (Pairs of identical modules must be installed.) Front-Access Device Shelves...

  • Page 27: Removing And Replacing The Cover

    Removing and Replacing the Cover WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC before switching it on again. Removing the Cover 1 Switch off the display and computer.

  • Page 28: Removing The Air Flow Guide

    2 How to Install Accessories In Your PC Removing the Air Flow Guide Removing the Air Flow Guide Your PC has an air flow guide to help reduce the heat of the processor. You must remove this guide before you can access the processor, the system board switches, the battery, or any accessory board.

  • Page 29: Installing Memory

    Installing Memory CAUTION Static electricity can damage electronic components. Turn all equipment OFF. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the PC while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.
  • Page 30 6 Install any other accessories before replacing the airflow guide and cover. Reconnect all cables and power cords. 7 Check the HP Summary Screen to verify the new configuration. Refer to page 60. English...

  • Page 31: Installing A Video Memory Upgrade (Integrated Video Models)

    2 How to Install Accessories In Your PC Installing Memory Installing a Video Memory Upgrade (Integrated Video Models) If you have an integrated video display, your PC is supplied with 1 MB of video memory on the system board. You can install a pair of video memory modules to increase your available video memory to 2 MB.
  • Page 32 2 How to Install Accessories In Your PC Installing Memory 4 Align the video memory module directly over the socket taking care to align the dot on the module with the corner notch on the socket as illustrated in the diagram. (Refer to next page.) Press the memory module completely into the connector Video memory modules must be installed in pairs.

  • Page 33: Upgrading The Mga Millennium Board Memory

    Upgrading the MGA Millennium Board Memory If your PC has the MGA Millennium video board instead of integrated video memory, you can increase its memory from 2 MB to 4 MB to get more colors and better video resolution. 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables.
  • Page 34 Enable or disable VGA for single-screen or dual-screen operation (with a second VGA controller): • OFF for single-screen operation — DEFAULT • ON for dual-screen operation (with a second VGA controller). Contact your HP representative for further information about upgrading the VGA BIOS. VESA Connector English...

  • Page 35: Installing Mass Storage Devices

    Installing Mass Storage Devices If you need to have extra mass storage space for your application software, you can install additional mass storage devices, such as a flexible disk drive, hard disk drive, or tape drive. Your PC already has one hard disk drive installed in the back shelf. You can install another hard disk drive in the bottom internal shelf, beneath the existing hard disk drive.
  • Page 36 2 How to Install Accessories In Your PC Installing Mass Storage Devices Internal Connectors If you add a flexible disk drive, hard disk drive, CD-ROM drive, or tape drive, you need to connect it to power and data cables. The data cables are shown below: Connectors for 3.5-inch Flexible Disk Drive or...
  • Page 37 The following table explains which connectors you should use when you install additional devices. Configuration 1 Hard Disk Drive 2 Hard Disk Drives 3 Hard Disk Drives 4 Hard Disk Drives NOTE When connecting hard disk drives, note that if the drives are connected to the same data cable, and the drives operate in different modes (or speeds), the slower speed will be used.

  • Page 38: Installing An Additional Hard Disk Drive

    2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing an Additional Hard Disk Drive Refer to the drive’s manuals to see if you must set jumpers or if there is a special installation procedure to follow. If your new hard disk drive already has a mounting tray attached, you must remove it before you can install the drive in your PC.
  • Page 39 7 Resecure the access plate on the rear of the computer. 8 Connect the power and data cables to the rear of the drive, if you have not done so already. The connectors are shaped to fit one way only. Use the end connector on the diskette data cable—see “Internal Connectors”...

  • Page 40: Installing A Flexible Disk Drive, Cd-Rom Drive, Or Tape Drive

    2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing a Flexible Disk Drive, CD-ROM Drive, or Tape Drive WARNING To take care to avoid electric shock and harm to your eyes by laser light from a CD-ROM drive, do not open the CD-ROM drive enclosure. The drive should be serviced by authorized service personnel only.
  • Page 41 2 How to Install Accessories In Your PC Installing Mass Storage Devices To Install a Drive: Step 6: Slide the drive into the shelf. Step 4: Remove the cover plate. Step 7: Connect the power and data cables. Step 8: Secure the device in position. Step 9: Remove the shelf cover plate English...

  • Page 42: Installing Accessory Boards

    2 How to Install Accessories In Your PC Installing Accessory Boards Installing Accessory Boards CAUTION Static electricity can damage electronic components. Turn all equipment off. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the computer while you are removing the accessory from the bag.

  • Page 43: Installing The Board

    Refer to the documentation supplied with the operating system for details on your operating system’s capabilities and restrictions concerning how to configure non-Plug and Play accessory boards. Installing the Board 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables.
  • Page 44 2 How to Install Accessories In Your PC Installing Accessory Boards 6 Align the board’s connector with the slot’s socket. Firmly press the board into the socket. Ensure that the board’s connector engages completely with the socket and does not touch components on other boards.

  • Page 45: Installing An Overdrive Processor

    Installing an OverDrive Processor You can install an Intel OverDrive your authorized reseller for more details about the availability of the Intel OverDrive processor for your PC. 1 Disconnect the computer power cords from the power outlets, and disconnect the PC from any telecommunications network. 2 Remove the computer’s cover.
  • Page 46 2 How to Install Accessories In Your PC Installing an OverDrive Processor 6 To install the new processor: a Locate the corner markers: • • b Position the processor over the socket, with it’s corner marker facing the corner marker on the socket. c Place the processor into the socket.

  • Page 47: Troubleshooting Your Pc

    Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC.

  • Page 48: Solving Problems

    "Hewlett Packard Support and Information Services", on page 61. HP Summary Screen The HP Summary Screen provides information about your PC’s current configuration. To view the Summary Screen, press just after your PC is switched on and while the Vectra Logo appears during the Power- on-Self-Test (POST).

  • Page 49: If Your Pc Does Not Start Properly

    If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on, and you experience one of the following symptoms: Your PC’s display is blank and there are no error messages. •...
  • Page 50 3 Troubleshooting Your PC If Your PC Does Not Start Properly Check Internal Items If the PC still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions.

  • Page 51: If You Cannot Start Your Pc From A Modem

    If you are running Windows 95 and you have chosen the option to start your PC from a modem, and this option does not work, then you need to change the IRQ setting in the HP Setup program. In the Setup program, go to the Security group, and the “Start-up Center”...
  • Page 52 3 Troubleshooting Your PC If Your PC Does Not Start Properly Clearing the PC’s Configuration Memory If the PC then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC, disconnect the power and cables, and remove the cover.

  • Page 53: If You Cannot Turn Off Your Pc

    Check if you are in a suspend/sleep mode, where by a “power-off” • would risk a loss of information/data (refer to "Power Menu Items", in the HP Setup program —refer to "HP Setup Program", on page 60). If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, accessory board, keyboard, or mouse.
  • Page 54 Check that you have entered a password if you have set the keyboard • and mouse to “locked”. You can change this setting in the Setup program. Refer to "Security Menu Items" (refer to "HP Setup Program", on page 60). Check that the brightness and contrast controls are properly set.

  • Page 55: If Your Keyboard Does Not Work

    (and mouse). You can change this setting in the Setup program. Refer to "Security Menu Items" (refer to "HP Setup Program", on page 60). If Your Mouse Does Not Work Ensure that the mouse is correctly connected.

  • Page 56: If Your Printer Does Not Work

    3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Printer Does Not Work Make sure the printer’s power switch is ON. • Verify that the power cord is plugged into the power outlet and the • printer.

  • Page 57: If The Flexible Disk Drive Does Not Work

    Check that the flexible disk drive has been enabled in Setup. • Flexible disk drive (refer to “Hardware Protection Submenu • (Security group)” in the HP Setup program—see "HP Setup Program", on page 60) Boot on flexible disk drive (refer to "Start-up Center Submenu •...

  • Page 58: If The Hard Disk Does Not Work

    • "Hardware Protection Submenu (Security group) in the HP Setup program—see "HP Setup Program", on page 60). There is also an option in the Setup program that lets you disable or enable boot on hard disk drive (refer to "Start-up Center Submenu (Security group)"...

  • Page 59: If The Cd-Rom Drive Has A Problem

    If you intend to boot on CD-ROM, make sure that this option is • enabled in Setup (refer to "Start-up Center Submenu (Security group)" in the HP Setup program—see "HP Setup Program", on page 60). For further information refer to the CD-ROM documentation.

  • Page 60: If An Accessory Board Does Not Work

    3 Troubleshooting Your PC If Your PC Has a Hardware Problem If an Accessory Board Does Not Work Carry out the following checks: Ensure the board has been firmly installed in the accessory board • slot. Check that the accessory board has been correctly configured with •...

  • Page 61: If Your Pc Has A Software Problem

    If Your PC Has a Software Problem If You Have Forgotten Your Password If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Switch off the PC. 2 Restart the PC. If the keyboard is locked, enter the administrator password.

  • Page 62: If Your Application Software Does Not Work

    Then check the configuration of the integrated Ethernet interface using the Setup program (refer to "Integrated Network Interface Submenu (Configuration group)" in the HP Setup program—see "HP Setup Program", on page 60). Refer also to the online Network Administrator’s Guide.

  • Page 63: If Your Pc Has An Audio Problem

    This might be due to the DMA channel selected. If you hear no output bit or 16-bit Digitized from both the 8-bit and 16-bit digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating Sounds system’s audio control software to change the audio interface’s DMA channel or IRQ setting.
  • Page 64 3 Troubleshooting Your PC If Your PC Has an Audio Problem Humming Noise If the power grounding of your audio components is inadequate, a humming noise may be generated. This may happen if your PC is connected to a hifi system. Plug all devices into adjacent power outlets (outlets within 5 cm / 2 inches of each other), or use line filters.

  • Page 65: Changing The Battery

    Please return used batteries to the shop from which you bought them, or to the dealer from whom you purchased your PC, or to HP, so that they can either be recycled or disposed of in an environmentally sound way.
  • Page 66 3 Troubleshooting Your PC Changing the Battery External Battery You can also install an external battery in the PC (HP part number 1420- 0513), which you can order from your authorized reseller. Install the external battery as follows: 1 After removing the computer’s cover, connect the external battery cable to the battery connector on the system board.

  • Page 67: Technical Information

    Technical Information System Board Switches Switch 1-4, 7-8 Processor speed, see next table Password: Open = enabled (default) Closed = disabled / clear User and Administrator passwords Prevents changes to the PC’s configuration (in CMOS) in the Setup program: Open = normal (default—you can change the configuration in the Setup program)) Closed = clear CMOS (to reload Setup defaults and prohibit changes to the Setup program) Keyboard power-on: Open = disabled...

  • Page 68: Power Consumption

    3 Troubleshooting Your PC Technical Information Power Consumption All measurements are in watts (rms). Consumption by Model Number Windows 95 (without disk transfer) Windows 95 (with disk transfer) Suspend NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero.

  • Page 69: Irqs, Dmas, And I/O Addresses Used By Your Pc

    3E8h - 3EFh serial port 3F0h - 3F5h, 3F7h integrated flexible disk controller 3F8h - 3FFh serial port 496h - 497h HP reserved 678h - 67Bh parallel port if ECP mode is selected 778h - 77Bh parallel port if ECP mode is selected...

  • Page 70: Integrated Video Graphic Information

    To Go to the HP While the Vectra logo appears on your display, press you to the HP Summary Screen. The Summary Screen will appear for Summary Screen only a short time. To retain the screen indefinitely (until you decide to...

  • Page 71: Hewlett Packard Support And Information Services

    Hewlett Packard Support and Information Services...

  • Page 72: Introduction

    To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and...

  • Page 73: Your Hp Authorized Reseller

    HP Vectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country. HP SupportPack HP’s three-year SupportPack is available from your local reseller.

  • Page 74: Hp Support Assistant Cd-Rom

    4 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; and another one for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities.

  • Page 75: Hewlett-Packard Information Services

    The HP Systems Forum on CompuServe is an on-line service, accessible via modem. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer, technical questions about your HP Vectra PC, and HP products.

  • Page 76: Hp Forum On America Online

    • This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products.

  • Page 77: Hp Bbs Library

    Set your modem for no parity, 8 data bits, and 1 stop bit (N, 8, 1). HP World Wide Web Site The HP World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips.

  • Page 78: Hp Faxback On Demand-Hp First

    Hewlett-Packard Information Services HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. To access this service, you can use a touch-tone...

  • Page 79: Ordering Drivers And Bios On Diskette

    Contact your authorized HP reseller for assistance in selecting the • appropriate driver. If your reseller is unable to help you, call HP FIRST for the most up- • to-date list of drivers. 4 Hewlett Packard Support and Information Services...

  • Page 80: Hp Support Services

    HP or HP authorized service outlet. HP telephone support for your Vectra PC is available during the first year of your hardware warranty. This service will also provide technical assistance with the basic configuration and setup of your Vectra PC and for the bundled or pre-loaded operating system.

  • Page 81: Hewlett-Packard Telephone Support

    Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. Customer Support Center The number is: +1 (970) 635-1000 HP European Customer Assistance from the HP European Customer Support Center is available Support Center Monday to Friday, 8:30 am to 6:00 pm Central European time.

  • Page 82: Lifeline Telephone Support

    The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US please call the appropriate number listed below.

  • Page 83: Hp Network Phone-In Support Service (Nps)

    • increase network uptime. • You can purchase the HP NPS service as an annual contract, billable in advance annually, bi-annually, quarterly, or at an hourly rate. This contract service provides unlimited toll-free access to HP Response Center Engineers (RCEs).

  • Page 84: Summary

    The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Basic Parts and labor for HP Three years from Warranty products: date of purchase. first year on-site, second and third year return to HP.

  • Page 85: Hewlett-Packard Marketing Headquarters

    Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
  • Page 86 4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters English...

  • Page 87: Glossary

    Glossary 100Base-T Refers to the 100 Mbit/s network technology over category 5 UTP (Unshielded twisted pair) cable that is compatible with the proposed IEEE 802.3 standard. This technology, which takes the CSMA/CD protocol to 100 MBits/s operation, is also referred to as 802.3u or Fast Ethernet.
  • Page 88 Glossary Double buffering The process of using two frame buffers for smooth animation. Graphical contents of one frame buffer are displayed while updates occur on the other buffer. When the updates are complete, the buffers are switched. Only complete images are displayed, and the process of drawing is not shown.
  • Page 89 Glossary 3-D viewing pipeline, for instance, an object is defined by the application developer in model coordinates; these are mapped to world coordinates, the world coordinates are mapped to normalized device coordinates (NDCs); the NDCs are mapped to device coordinates; and the final picture is displayed.
  • Page 90 Glossary ROM Read-Only Memory. Computer memory used to store parts of the computer’s operating system permanently. ROM chips can contain instructions and data. SCAM SCSI Configured Automatically. A protocol which automatically assigns device IDs to SCSI devices which support SCAM. SCSI Small Computer System Interface.

  • Page 91: Index

    5 problems, 53 defined, 77 BBS library access numbers, 67 BIOS defined, 77 obtaining via HP BBS, 67 obtaining via World Wide Web, 67 ordering by mail, 69 updating video BIOS, 24 defined, 77 cables keyboard, 3 cache...
  • Page 92 72 under warranty, 71 tools required for installation, 2 troubleshooting, 37 true color, 80 unpacking the PC, 2 for HP World Wide Web site, 67 video board flash BIOS, 24 video memory modules installing, 21 World Wide Web...
  • Page 93 Regulatory Information and Warranty...

  • Page 94: Regulatory Information

    Manufacturer’s Address: 5 Avenue raymond Chanas 38320 Eybens, FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VL 5/xxx, Series 5 Conforms to the following Product Specifications: SAFETY International: Europe: CISPR 22: 1993 /EN 55022: 1994 Class B...
  • Page 95 Remplacer uniquement avec une pile du même type ou d’un type équivalent recommandé par HP. La pile de cet ordinateur est une pile au lithium qui ne contient pas de métaux lourds, néanmoins, afin de protéger l’environnement, il ne faut pas la jeter dans les ordures ménagères mais la rendre au magasin ou vous l’avez achetée, ou revendeur où...
  • Page 96 Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92.
  • Page 97 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
  • Page 98 Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.
  • Page 99 CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided.(ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).
  • Page 100 Customer’s remedy shall be a refund or repair. Should HP be unable to replace the media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and all copies.

  • Page 101: Your Hp Vectra Pc Physical Characteristics

    Your HP Vectra PC Physical Characteristics Characteristic Weight (excluding display and keyboard) Dimensions Footprint Storage temperature Storage humidity Operating temperature Operating humidity Acoustic noise emission: Power supply Maximum output power Description 15 kg (33 pounds) Width: 21 cm (8.27”), Height: 41.5 cm (16.34”), Depth: 40.5 cm (15.95”)
  • Page 102 Part Number D4570-90001 Printed in USA 12/96 Paper not bleached with chlorine...

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