HP Rp3000 - Point of Sale System Troubleshooting Manual page 52

Table A-1 Numeric Codes and Text Messages (continued)
Control panel message
163-Time & Date Not Set
163-Time & Date Not Set
164-MemorySize Error
164-MemorySize Error
201-Memory Error
213-Incompatible Memory Module in
Memory Socket(s) X, X, ...
219-ECC Memory Module Detected ECC
Modules not supported on this Platform
301-Keyboard Error
46 Appendix A POST Error Messages
Description
Invalid time or date in configuration memory.
RTC (real-time clock) battery may need to
be replaced.
CMOS jumper may not be properly installed. Check for proper placement of the CMOS
Memory amount has changed since the last
boot (memory added or removed).
Memory configuration incorrect.
RAM failure.
A memory module in memory socket
identified in the error message is missing
critical SPD information, or is incompatible
with the chipset.
Recently added memory module(s) support
ECC memory error correction.
Keyboard failure.
Recommended action
Reset the date and time under Control
Panel (Computer Setup can also be used). If
the problem persists, replace the RTC
battery. See the Hardware Reference Guide
for instructions on installing a new battery, or
contact an authorized dealer or reseller for
RTC battery replacement.
jumper if applicable.
Press the F1 key to save the memory
changes.
1. Run Computer Setup or Windows
utilities.
2. Make sure the memory module(s) are
installed properly.
3. If third-party memory has been added,
test using HP-only memory.
4. Verify proper memory module type.
1. Run Computer Setup or Windows
utilities.
2. Ensure memory modules are correctly
installed.
3. Verify proper memory module type.
4. Remove and replace the identified faulty
memory module(s).
5. If the error persists after replacing
memory modules, replace the system
board.
1. Verify proper memory module type.
2. Try another memory socket.
3. Replace DIMM with a module
conforming to the SPD standard.
1. If additional memory was recently
added, remove it to see if the problem
remains.
2. Check product documentation for
memory support information.
1. Reconnect keyboard with computer
turned off.
2. Check connector for bent or missing
pins.
3. Ensure that none of the keys are
depressed.
4. Replace keyboard.
ENWW