HP Rp3000 - Point of Sale System Troubleshooting Manual page 38

Table 2-10 Solving Network Problems (continued)
Network controller stops working without apparent cause.
Cause
The files containing the network drivers are corrupted.
The cable is not securely connected.
The network controller is defective.
New network card will not boot.
Cause
New network card may be defective or may not meet industry-
standard specifications.
Cannot connect to network server when attempting Remote System Installation.
Cause
The network controller is not configured properly.
System setup utility reports unprogrammed EEPROM.
Cause
Unprogrammed EEPROM.
32 Chapter 2 Troubleshooting Without Diagnostics
Solution
Download the network drivers from
reinstall them.
Ensure that the cable is securely attached to the network
connector and that the other end of the cable is securely
attached to the correct device.
Contact an authorized service provider.
Solution
Install a working, industry-standard NIC, or change the boot
sequence to boot from another source.
Solution
Verify Network Connectivity, that a DHCP Server is present,
and that the Remote System Installation Server contains the
NIC drivers for your NIC.
Solution
Contact an authorized service provider.
http://www.hp.com and
ENWW