Solving Usb Flash Drive Problems - HP Rp3000 - Point of Sale System Troubleshooting Manual

Solving USB Flash Drive Problems

If you encounter USB flash drive problems, common causes and solutions are listed in the following
table.
Table 2-14 Solving USB Flash Drive Problems
USB flash drive is not seen as a drive letter in Windows.
Cause
The drive letter after the last physical drive is not available.
USB flash drive not found (identified).
Cause
The device is attached to a USB port that has been hidden in
Computer Setup.
The device was not properly seated before power-up.
System will not boot from USB flash drive.
Cause
Boot order is not correct.
Removable Media Boot is disabled in the Computer Setup
utility.
The image on the device is not bootable.
The computer boots to DOS after making a bootable USB flash drive.
Cause
USB flash drive is bootable.
ENWW
Solution
Change the default drive letter for the flash drive in Windows.
Solution
Run the Computer Setup utility and ensure that "Device
available" is selected for "All USB Ports" under Security >
Device Security.
Ensure the device is fully inserted into the USB port before
applying power to the system.
Solution
Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Run the Computer Setup utility and enable booting to
removable media in Storage > Storage Options. Ensure USB
is enabled in Storage > Boot Order.
Follow the procedures described in the "Replicating the Setup"
section of the Service Reference Guide.
Solution
Install the USB flash drive only after the operating system
boots.
Solving USB Flash Drive Problems 39