Copying/Printing Stops Before It Is Completed - Canon MX870 Series User Manual

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Advanced Guide
Troubleshooting

Copying/Printing Stops Before It Is Completed

Check 1: Has the machine been printing continuously for a long
period?
If the machine has been printing continuously for a long time, the Print Head may overheat. To
protect the Print Head, the machine may stop printing at a line break for a period of time and then
resume printing.
In this case, interrupt your print session at a convenient time and turn the machine off for at least 15
minutes.
Additionally, if the machine has been printing graphics or photos with intense colors continuously
over a period of time, the machine may stop printing to protect the Print Head. In this case, printing
will not resume automatically. Turn the machine off for at least 15 minutes.
Caution
The Print Head and the surrounding area can become extremely hot inside the machine. Never
touch the Print Head or nearby components.
Check 2: Is the paper loaded?
Make sure that paper is loaded in the Rear Tray or Cassette.
Confirm the paper source, then reload paper.
Check 3: Do the printing documents have lots of photographs or
illustrations?
Printing large data such as photos or graphics takes time for the machine and the computer to
process, during which the machine may appear to have stopped operating.
In addition, when printing data that uses a large amount of ink continuously on plain paper, the
machine may pause temporarily. In either case, wait until the process is complete.
Note
If you are printing a document with a large printing area or printing multiple copies of a
document, printing may pause to allow the ink to dry.
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