Troubleshooting; When You Think There Is Trouble - Kyocera KM-6230 Instruction Handbook Manual

Section 2 Using the Printer

2-7 Troubleshooting

(1) When you think there is trouble...

If you experience trouble while you are using this unit as a printer, refer to the table below. If trouble persists, contact your service representative,
an authorized service or the place of purchase.
* For more detailed information regarding general trouble with your unit, refer to the Instruction Handbook for your copier.
Problem
Nothing is printed out
Printing stopped in progress
Text is not printed correctly
Print out is not correct
2-17
Check point
Is the power cord loose?
Is the power ON ( | ) to the printer.
Is the printer cable appropriate and is it con-
nected properly?
Did you connect the printer cable AFTER you
turned the power to the printer ON?
Is the printer off-line?
(Is "Off line" displayed?)
Is "Printer Board Error." displayed?
Is "Press "Continue" to resume job." dis-
played?
Did you use an appropriate printer cable?
Is the setting configuration in your computer
correct?
Procedure
Connect the power cord securely to an power
source.
Turn the main switch ON ( | ).
Be sure to use an appropriate printer cable
and make sure it is connected properly.
Turn the power to the printer ON AFTER you
connect the printer cable.
Press the "To on line" key to put the printer
on-line. The printer is on-line only when
"Ready to print." is displayed.
Turn your printer OFF and then ON again.
If the error message remains even after
following the above procedure, mainte-
nance by a qualified serviceman is
required. Contact your service representa-
tive, an authorized service center or the
place of purchase.service center or the
place of purchase.
After resolving the trouble indicated in the
touch panel, press the "CONTINUE" key.
Printing will once again be possible.
Be sure to use a the cable.
Confirm the settings in the Printer Driver, the
software application in use.
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