Lexmark 21S0150 - E 321 B/W Laser Printer Reference
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Lexmark 21S0150 - E 321 B/W Laser Printer Reference

Lexmark 21S0150 - E 321 B/W Laser Printer Reference

User's reference
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Download this manual See also: User Manual, Setup Manual
E321, E323 Printer
User's Reference
October 2002
www.lexmark.com

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Summary of Contents for Lexmark 21S0150 - E 321 B/W Laser Printer

  • Page 1 E321, E323 Printer User’s Reference October 2002 www.lexmark.com...
  • Page 2 Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.

  • Page 3: Table Of Contents

    Table of contents Notices ....................5 Trademarks ......................5 Licensing notice ....................6 Cautions and warnings ..................6 Safety information ....................6 Electronic emission notices .................. 7 Noise emission levels ................... 9 Energy Star ......................9 Laser notice ......................9 Chapter 1: Printer overview ............
  • Page 4 Loading transparencies ..................28 Tray 1 ......................28 Manual feed ....................30 Loading envelopes ..................... 32 Tray 1 ......................32 Manual feed ....................33 Loading labels ....................35 Tray 1 ......................35 Manual feed ....................37 Loading card stock ..................... 39 Tray 1 ......................

  • Page 5: Notices

    • Energy Star • Laser notice Trademarks Lexmark and Lexmark with diamond design, and Prebate are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PictureGrade is a trademark of Lexmark International, Inc. Operation ReSource is a service mark of Lexmark International, Inc.

  • Page 6: Licensing Notice

    BSD License and Warranty statements GNU General Public License The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced. These licenses do not provide you any rights to the Lexmark copyrighted software in this printer.

  • Page 7: Electronic Emission Notices

    The Lexmark E321, Machine Type 4500-201, Lexmark E323, Machine Type 4500-202, and Lexmark E323n, Machine Type 4500-213, have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 8 A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

  • Page 9: Noise Emission Levels

    Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.

  • Page 10: Chapter 1: Printer Overview

    Printer overview About your printer Three printer models are available: the Lexmark™ E321, Lexmark E323, and Lexmark E323n.The differences between these three models are listed in the following table. Note: Some sections of this CD may not apply to all printer models.
  • Page 11 The operator panel has 6 lights and 2 buttons. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel • Press and release to resume printing. Continue • Press and release twice quickly to display an error code. Continue •...
  • Page 12 Use this feature: When you want to: Tray 1 Load up to 150 sheets of paper or 10 sheets of other media. Rear paper support Support media in tray 1. Front paper support Support media in the top output bin. Manual feed Load a single sheet of paper or other media.

  • Page 13: Chapter 2: Printing

    Printing Using the operator panel The operator panel has 6 lights and 2 operator panel buttons. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel When the: The printer: Ready/Data light is on is ready to receive and process data. Ready/Data light is blinking is busy receiving or processing data.

  • Page 14: Setting Up A Print Job

    Setting up a print job Once your printer is set up and your drivers are installed, you are ready to print. Do you want to print a letter, add a Do Not Copy watermark to a presentation, or adjust the print darkness setting? Just choose the printer setting in your printer driver and print your job.

  • Page 15: Printing From A Macintosh Computer

    Now print the envelope: Load an envelope vertically, flap side down, with the stamp area in the top left corner in the manual feed. From the File menu, select Print (or Printer) Setup to open your printer driver. In the Print Setup box, click Properties, Options or Setup (depending on the application) and select the size envelope you want from the Paper Type setting.

  • Page 16: Canceling A Print Job

    From the Paper Size setting, select the size envelope you want. Change Orientation to Landscape. Click OK to close the Page Setup dialog box. Go back to the File menu and select Print. From Paper Source select Envelope. Click Print to send the job to print. Canceling a print job From the printer operator panel Press and release...

  • Page 17: Printing On Both Sides Of The Paper

    Printing on both sides of the paper Printing on both sides of the paper reduces printing costs. Select Duplex from your printer driver to format your job to print every other page of the document first. Once the first side of your job prints, the Load Paper light comes on and the Press Continue light blinks.
  • Page 18 Short Edge means pages are bound along the short edge of the page. Portrait Back of sheet Landscape Front of Back of sheet sheet Front of sheet...

  • Page 19: Chapter 3: Paper Handling

    • Use 20 lb (75 g/m ) xerographic paper. • Use transparencies designed for laser printers. We recommend Lexmark laser printer transparencies: for letter size transparencies, part number 70X7240; for A4 size transparencies, part number 12A5010. • Use envelopes made from 24 lb (90 g/m ) bond paper.

  • Page 20: Media Types And Sizes

    Media types and sizes Media Size Weight Capacity Paper A4, A5, B5, letter, legal, 17–43 lb Tray 1: 150 sheets executive, folio (64–163 g/m (20 lb paper) 16–43 lb (60–163 g/m Manual feed: 1 sheet 16–24 lb (60–90 g/m Optional 250-sheet tray: 250 sheets (20 lb paper) Transparencies A4, letter...

  • Page 21: Printer Media Sources

    Printer media sources Your printer has two standard paper sources: an automatic paper feeder (tray 1), which holds up to 150 sheets of plain paper, and a single-sheet manual feed. Use tray 1 for most print jobs. Use the manual feed for a single piece of paper, transparency, envelope, label, or index card.

  • Page 22: Loading Paper

    Loading paper Tray 1 Extend the rear paper support until you hear a click. Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex them again. If loading letterhead paper, insert letterhead with the top of the page pointing down, facing you. Note: Preprinted papers such as letterhead must be able to withstand temperatures up to 200°C (392°F) without melting or releasing hazardous emissions.

  • Page 23: Manual Feed

    Slide the paper guides against the edges of the paper. Extend the front paper support on the top output bin until you hear a click. If you are printing on legal-sized paper, completely extend the front paper support. Select the paper size and type from your software application. Start your print job.
  • Page 24 Slide the paper guides flush against the edges of the paper. Select the paper size and type from your software application. Start your print job. Press and release to resume printing. Continue When the Load Paper light blinks and the Press Continue light comes on, place another sheet in the manual feed.

  • Page 25: Optional 250-Sheet Tray

    Optional 250-sheet tray Grasp the tabs on either side of the tray and pull it completely out of the printer. Before loading paper, push down on the metal plate until it locks into place. If loading A4 or legal sized paper, extend the paper support.
  • Page 26 Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex them again. If loading letterhead paper, insert letterhead face down with the top of the page entering the printer first. Do not exceed the stack height indicator; overfilling the tray may cause paper jams. Corner bucklers Make sure the paper is under both corner bucklers and lying flat in the tray.
  • Page 27 Reinstall the tray firmly into the printer. If the tray is not pushed all the way in, the paper may not feed properly. Select the paper size from your software application. Start your print job.

  • Page 28: Loading Transparencies

    Loading transparencies When printing on transparencies, use transparencies designed for laser printers. We recommend Lexmark laser printer transparencies: for letter size transparencies, part number 70X7240; for A4 size transparencies, part number 12A5010. Tray 1 Extend the rear paper support until you hear a click.
  • Page 29 Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex them again. Load up to 10 transparencies with the side you want to print on facing you. Note: Transparencies must be able to withstand temperatures of 200°C (392°F) without melting or releasing hazardous emissions.

  • Page 30: Manual Feed

    Manual feed Use the manual feed to print one transparency at a time. To reduce curling or potential jams, open the front output door for a straight-through paper path. Slide the paper guides flush against the edges of the transparency. Select the paper size and type from your software application.
  • Page 31 When the Load Paper light blinks and the Press Continue light comes on, place another transparency in the manual feed. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Press Continue...

  • Page 32: Loading Envelopes

    Loading envelopes Load up to 10 envelopes in tray 1 or load envelopes one at a time in the manual feed. Tray 1 Extend the rear paper support until you hear a click. Open the front output door for a straight-through paper path.

  • Page 33: Manual Feed

    Load up to 10 envelopes in the center of tray 1 and adjust the paper guides to fit the width of the envelopes. Note: Use envelopes that can withstand temperatures of 200°C (392°F) without sealing, excessive curling, wrinkling or releasing hazardous emissions. Select the paper type from your software application.
  • Page 34 Load an envelope in the center of the manual feed and adjust the paper guides to fit the width of the envelope. Select the paper size and type from your software application. Start your print job. Press and release to resume printing. Continue When the Load Paper light blinks and the Press Continue light comes on, place another envelope in the manual feed.

  • Page 35: Loading Labels

    For occasional label printing, use paper labels designed for laser printers. You can load labels one at a time from the manual feed, or you can load up to 10 sheets of labels in tray 1. For more information on label printing, refer to the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com.
  • Page 36 Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex them again. Load up to 10 label sheets with the side you want to print on facing you. Note: Use labels with a pressure of 25 psi that can withstand temperatures of 200°C (392°F) without releasing hazardous emissions.

  • Page 37: Manual Feed

    Manual feed Use the manual feed to print one label sheet at a time. If you experience problems feeding labels in tray 1, try printing one sheet at a time from the manual feed. Extend the front paper support on the top output bin until you hear a click. Open the front output door for a straight-through paper path.
  • Page 38 Slide the paper guides against the edges of the label sheet. Select the paper size and type from your software application. Start your print job. Press and release to resume printing. Continue When the Load Paper light blinks and the Press Continue light comes on, place another label sheet in the manual feed.

  • Page 39: Loading Card Stock

    1. Load one sheet of card stock or one index card at a time in the manual feeder. For more information on card stock printing, refer to the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com.

  • Page 40: Manual Feed

    Slide the paper guides against the edges of the card stock. Select the paper size and type from your software application. Start your print job. Manual feed Use the manual feed to print one sheet of card stock or one index card at a time. If you experience problems feeding index cards in tray 1, try printing them one at a time from the manual feed.
  • Page 41 Slide the paper guides against the edges of the index card. Select the paper size and type from your software application. Start your print job. Press and release to resume printing. Continue When the Load Paper light blinks and the Press Continue light comes on, place another index card in the manual feed.

  • Page 42: Clearing Jams

    Clearing jams If print media jams in the printer, the Paper Jam light prompts you to clear the paper path. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel If media has just started to feed from tray 1 when the jam occurs: Pull the media straight up out of tray 1.
  • Page 43 Remove the print cartridge (it may be warm). Note: The photoconductor drum on the bottom of the print cartridge may be damaged if it is exposed to light. Cover the cartridge or store it in a clean, dark place if you take it out of the printer for an extended period of time.
  • Page 44 Reinstall the print cartridge. Close the printer cover to resume printing. A jam may occur if the top output bin is too full and the media is unable to exit the printer: Remove the media from the top output bin. Clear the jam.
  • Page 45 Close the printer cover to resume printing. If you cannot reach the paper easily: Turn off the printer. Note: you will lose the rest of the print job. Lift the printer off the support unit. Clear the jam. Align the printer with the front of the support unit and place it on top of the support unit. Turn on the printer and resend your print job.
  • Page 46 If the jam occurs just after the paper feeds from the 250-sheet tray: Pull the 250-sheet tray all the way out. Reach inside and gently pull the paper toward you. Reinstall the tray and resume printing.

  • Page 47: Chapter 4: Understanding The Operator Panel Lights

    Understanding the operator panel lights The operator panel lights mean different things, depending on their sequence. Lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention (for example, out of paper), or service. The following table shows the most common light sequences. Click the indicated page for more information on what it means and what you can do.
  • Page 48 Common light sequences: Ready/ Toner Load Paper Press Data Paper Error Continue Printer condition: Go to: Waiting page 54 Waiting and toner page 55 • Flushing page 55 • Resolution reduced • Flushing and page 56 toner low • Resolution reduced and toner low Load manual feed...
  • Page 49 Common light sequences: Ready/ Toner Load Paper Press Data Paper Error Continue Printer condition: Go to: • Cancel job page 60 • Reset printer • Restore factory defaults Service error page 61 When the Error and Press Continue lights are both on, a secondary error occurred. Press and release twice quickly to display secondary error code light sequences.
  • Page 50 Secondary error code light sequences Ready/ Toner Load Paper Press Data Paper Error Continue Printer condition: Go to: Defective flash page 65 Unformatted flash page 66 Insufficient defrag page 66 memory • Invalid network page 67 code • Invalid engine code Error page 67...
  • Page 51 Press Continue • Replace the print cartridge. • Press and hold to reset the printer. Cancel Note: The Toner Low light does not come on if the starter print cartridge is installed in Continue Cancel the Lexmark E321.
  • Page 52 What this light sequence means: The printer is not ready to receive or process data, or the Ready/Data printer ports are offline. Toner Low What you can do: Load Paper • Press and release to return to the Ready or Continue Busy state.
  • Page 53 What this light sequence means: • The printer is busy receiving and processing data or printing. Ready/Data • The printer is defragmenting the flash memory to Toner Low reclaim storage space occupied by deleted resources. Load Paper • The printer is formatting the flash memory. Paper Jam •...
  • Page 54 Cancel Note: The Toner Low light does not come on if the starter print cartridge is installed in the Lexmark E321. Continue Cancel What this light sequence means: The printer is waiting until a print timeout occurs, or until it receives additional data.
  • Page 55 Cancel Note: The Toner Low light does not come on if Continue Cancel the starter print cartridge is installed in the Lexmark E321. What this light sequence means: • The printer is flushing corrupted print data. •...
  • Page 56 Press Continue Note: The Toner Low light does not come on if the starter print cartridge is installed in the Lexmark E321. Continue Cancel What this light sequence means: The printer prompts you to load a single sheet of media in the manual feed.
  • Page 57 What this light sequence means: The printer is out of media, or the media did not feed properly. Ready/Data What you can do: Toner Low • Load media into tray 1 or the optional 250-sheet tray Load Paper and press and release to resume printing.
  • Page 58 What this light sequence means: The printer top cover is open. Ready/Data What you can do: Toner Low Close the cover to display the light sequence that appeared before the cover was opened. Load Paper Paper Jam Error Press Continue Continue Cancel What this light sequence means: The print cartridge is not installed, or the printer detects a...
  • Page 59 What this light sequence means: The print cartridge you are using was not designed for your Ready/Data printer. Toner Low What you can do: Load Paper Install a print cartridge made for your printer (see Ordering supplies). Paper Jam Error Press Continue Continue Cancel What this light sequence means:...
  • Page 60 Replace the print cartridge. Note: The Toner Low light does not come on if the starter print cartridge is installed in Continue Cancel the Lexmark E321. What this light sequence means: • The current print job is canceled. Ready/Data •...
  • Page 61 What this light sequence means: The printer has a service error and printing has stopped. Ready/Data What you can do: Toner Low Turn the printer off and back on. If the lights are still blinking, contact the place where you bought your printer. Load Paper Paper Jam Error...
  • Page 62 Secondary error code What this light sequence means: Ready/Data The printer memory does not have the free space necessary to collate the print job. This may happen due to one of these Toner Low errors: Load Paper • Memory is full. Paper Jam •...
  • Page 63 Secondary error code What this light sequence means: Ready/Data The page may not print correctly because the print Toner Low information on the page is too complex. Load Paper What you can do: Paper Jam • Press and release to clear the message Continue and continue processing the print job (some of the Error...
  • Page 64 The printer has received a request for a PPDS font which is not installed. Toner Low Load Paper Note: PPDS is only available on the Lexmark E323 and Lexmark E323n. Paper Jam Note: . Error What you can do: Press Continue •...
  • Page 65 Secondary error code What this light sequence means: Ready/Data There is not enough free space in the flash memory to store Toner Low the data you are trying to download. Load Paper What you can do: • Paper Jam Delete fonts, macros, and other data stored on the flash memory to free up space.
  • Page 66 Error • Reformat the flash memory. Refer to the Technical Press Continue Reference on Lexmark’s Web site for more information about reformatting flash. • If the error message remains, the flash memory may be defective and should be replaced.
  • Page 67 What this light sequence means: The code in an internal print server has not been Ready/Data programmed, or the programmed code is not valid. Toner Low What you can do: Load Paper Download valid network code to the internal print server. Paper Jam Error Press Continue...
  • Page 68 Secondary error code What this light sequence means: Ready/Data The printer cannot establish communication with the Toner Low network. Load Paper What you can do: Paper Jam Press and release to clear the message and Continue continue printing (the job may not print correctly). Error Press Continue Continue Cancel...

  • Page 69: Chapter 5: Understanding The Printer Configuration Menus

    Understanding the printer configuration menus Printing the Printer Settings Configuration sheet To help resolve printing problems or to change printer configuration settings, advanced users can print the Printer Settings Configuration sheet for instructions on scrolling through the configuration menus to select and save new settings.

  • Page 70: Utilities Menu

    Utilities menu Use the Utilities menu to troubleshoot printer problems. Reset Factory Defaults Use this setting to: return your printer settings to the factory default values. Sometimes resetting the printer to the original settings solves formatting problems. All menu items are reset to the factory default values except: •...

  • Page 71: Parallel Menu

    Parallel menu Use the Parallel menu to change printer settings on jobs sent through a parallel port. NPA Mode Use this setting to: send print jobs to the printer and query printer status information simultaneously. Values: Auto (factory default) Protocol Use this setting to: receive information at a much higher transmission rate if your printer is set to Fastbytes (if your computer supports Fastbytes) or receive information at a normal transmission rate if your printer is set to Standard.

  • Page 72: Network Menu

    Values: Auto (factory default) MAC Binary PS Use this setting to: configure the printer to process Macintosh binary PostScript print jobs. Values: Off - Printer filters PostScript print jobs using standard protocol. On - Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system.
  • Page 73 Set Network Port Speed Use this setting to: automatically detect the connection speed of your network. You can disable this setting to set the speed manually. Values: Auto (factory default) - The printer detects current network speed. 10 Megabits per second (Mbps), Half Duplex - Forces the printer to try to connect to the network only at 10Mbps, Half Duplex.

  • Page 74: Using The Local Printer Setup Utility

    Using the Local Printer Setup Utility The Local Printer Setup Utility, located on the drivers CD, lets you change printer settings not available from your printer driver (for example, activating Alarm Control if you want the printer to sound an alarm when it needs attention).

  • Page 75: Chapter 6: Maintenance

    Press Continue Continue Cancel Note: On the Lexmark E321, the Toner Low light does not come on if the starter print cartridge is installed. To use the remaining toner, remove the print cartridge, shake it gently back and forth, and reinsert it.

  • Page 76: Recycling The Print Cartridge

    Package your used print cartridge in the shipping box your new cartridge came in. Follow the instructions on the inside of the box to send the used cartridge back to Lexmark. If a prepaid shipping label is not available for your country, contact the place where you bought your printer for additional recycling information.
  • Page 77 Set the print cartridge aside. Note: We do not recommend refilling used printer cartridges or purchasing refilled cartridges from a third party. Print quality and printer reliability cannot be guaranteed if third-party supplies are used. For best results, use genuine Lexmark supplies.

  • Page 78: Installing The New Print Cartridge

    Installing the new print cartridge Take the new print cartridge out of the bag. Pull off the plastic piece attached to the ends of the print cartridge and remove the foam protective liner. Note: If you recycle the old print cartridge, wrap the used cartridge with the protective foam liner and place the used cartridge in the bag.
  • Page 79 Close the printer cover. To get the maximum benefit from your print cartridge: • Do not remove the print cartridge from its packaging until you are ready to install it. • Store print cartridges in the same environment as the printer. •...

  • Page 80: Chapter 7: Troubleshooting

    Troubleshooting Solving printing problems Use the following tables to find solutions for printing problems you encounter. If you cannot fix the problem, contact the place where you bought your printer. You may have a printer part that requires cleaning or replacement by a service technician. Problem What to do Light or blurred characters.
  • Page 81 • The Toner Low light does not come on if the starter print Toner Low light is not on. cartridge is installed in the Lexmark E321 printer. • Remove the print cartridge and shake it from side to side to use the remaining toner.
  • Page 82 Problem What to do Faint images or repetitive spots • Try a different type of paper. Paper designed for copiers gives appear on the page. the best quality. • Replace the print cartridge. Pages are blank. • The print cartridge may be out of toner. Replace the cartridge.
  • Page 83 Problem What to do The printer is on, the Toner Low light • Make sure the print cartridge is installed. is blinking, and the Error light is on. • Install a new print cartridge. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel...
  • Page 84 • Make sure you are using the correct PostScript driver. printer is flushing data (Ready/Data • The Lexmark E321 does not support PostScript. and Error indicator lights are • The printer does not have enough memory to print the job.

  • Page 85: Additional Troubleshooting Menus

    You want to use manual duplex but • Your printer driver may not support manual duplex. Go to the cannot find it on your printer driver. Lexmark Web site at www.lexmark.com to download the latest printer driver for your printer. While using manual duplex, the A paper jam interrupts the duplex process.

  • Page 86: Calling For Service

    Calling for service Before calling for service, check the following: • Is the power cord plugged into the printer? • Is the power cord plugged directly into a properly grounded electrical outlet? • Is your printer properly connected to your computer? •...

  • Page 87: Index

    Index MAC Binary PS 72 NPA Mode 71 labels 35, 37 Utility menu 70 loading 23 loading 35, 37 Hex Trace 70 250-sheet tray 25 manual feed 37 Print Quality Test Pages 70 manual feed 23 tray 1 35 Reset Factory Defaults 70 tray 1 22 sizes and weights 20 corner bucklers...
  • Page 88 tray 1 35 Network interface error 68 Programming flash 53 legal 23 Not ready 52 Ready/Data 51 250-sheet tray 25 Offline 52 Resetting printer 60 manual feed 23 Printing a directory 53 Restoring factory defaults 60 tray 1 23 Printing a font list 53 Toner Low 54, 55, 56 letter 23 Printing menu settings pages...
  • Page 89 supplies 76 recycling 76 Toner Low light 51, 54, 55, 56 transparencies 28, 30 loading 28, 30 manual feed 30 tray 1 28 sizes and weights 20 troubleshooting 80 paper problems 83 print quality problems 80, 81, printing problems 82, 83, 84 USB Menu 71 Utilities Menu 70 Waiting light 54, 55...
  • Page 90 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2002 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.com...

This manual is also suitable for:

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