Year 2000 Warranty; Obtaining Warranty Service - 3Com 8R-002700-00 Getting Started Manual

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8-6
C
8: R
I
L
W
HAPTER
EGULATORY
NFORMATION AND
IMITED
ARRANTY
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD
PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE
END USER LICENSE AGREEMENT. THIS 3COM WARRANTY DOES NOT
APPLY TO SUCH THIRD PARTY SOFTWARE. FOR THE APPLICABLE
WARRANTY, PLEASE REFER TO THE END USER LICENSE AGREEMENT
GOVERNING THE USE OF SUCH SOFTWARE.

Year 2000 Warranty

In addition to the Hardware Warranty and Software Warranty stated
above, 3Com warrants that each product sold or licensed to Customer on
and after January 1, 1998 that is date sensitive will continue performing
properly with regard to such date data on and after January 1, 2000,
provided that all other products used by Customer in connection or
combination with the 3Com product, including hardware, software, and
firmware, accurately exchange date data with the 3Com product, with
the exception of those products identified at 3Com's Web site,
http://www.3com.com/products/yr2000.html, as not meeting this
standard. If it appears that any product that is stated to meet this
standard does not perform properly with regard to such date data on and
after January 1, 2000, and Customer notifies 3Com before the later of
April 1, 2000, or ninety (90) days after purchase of the product from
3Com or its authorized reseller, 3Com shall, at its option and expense,
provide a software update which would effect the proper performance of
such product, repair such product, deliver to Customer an equivalent
product to replace such product, or if none of the foregoing is feasible,
refund to Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year
2000 Warranty for ninety (90) days after purchase or until April 1, 2000,
whichever is later.
Obtaining Warranty
Customer must contact a 3Com Corporate Service Center or an
Service
Authorized 3Com Service Center within the applicable warranty period to
obtain warranty service authorization. Dated proof of purchase from
3Com or its authorized reseller may be required. Products returned to
3Com's Corporate Service Center must be pre-authorized by 3Com with
a Return Material Authorization (RMA) number or User Service Order
(USO) number marked on the outside of the package, and sent prepaid
and packaged appropriately for safe shipment, and it is recommended
that they be insured or sent by a method that provides for tracking of the
package. Responsibility for loss or damage does not transfer to 3Com
until the returned item is received by 3Com. The repaired or replaced

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