3Com 8R-002700-00 Getting Started Manual page 5

My cable modem scans for an active channel, but never locks on to an
active channel.
I see a "Registration failed" dialog box several minutes after clicking the
Dial button in CMCC.
During registration, I receive a "<TFTP Error> code =4, timeout"
message. 7-3
My cable modem does not dial my cable company's server
properly. 7-3
I installed my cable modem using Windows 95. I have since upgraded to
Windows 98 and now the cable modem doesn't work.
I have Windows 95 and Dial Up Networking installed. When I launch the
Cable Modem Connection Center I get an error message reading "More
than one DialUp Adapters are installed".
I have Windows 98 Second Edition (SE). Internet Connection Sharing is
enabled. Sometimes my system won't boot, or when I launch CMCC it
reboots Windows, or I get an error that reads "An error occurred
attempting to load Bicdd32.dll".
When I click the Dial button in CMCC, I get a message reading "The IP
address of the Cable Modem Termination System (CMTS) is not valid.
Please contact your cable operator."
When I try to launch CMCC, I get a message reading "Dial-Up Adapter
was not installed".
I re-installed CMCC. When the software ran its diagnostic tests after
installation, it reported a failure, alerting me that it was missing required
components.
Plug and Play did not detect my modem.
How do I free an IRQ for use by the cable modem?
Support Resources
World Wide Web
3Com Knowledgebase
Internet FTP
3Com BBS 7-7
E-mail Support
90-Day Free Installation Support
Technical Support Hotline
Are You Still Having Problems?
If You Need to Return the Modem to Us
8
R I
EGULATORY
Manufacturer's Declaration of Conformity
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NFORMATION AND
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L W
IMITED ARRANTY
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