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Troubleshooting Guide
If a problem occurs with the camera, first refer to this Troubleshooting
Guide. If this Troubleshooting Guide does not resolve the problem,
contact your dealer or nearest Canon Service Center.
Power-Related Problems
The battery pack does not recharge.
Check that the battery pack is properly attached to the battery charger.
Check that the battery charger is properly connected to the power
outlet.
Do not recharge any battery pack other than a genuine Canon Battery
Pack LP-E12.
The battery charger's lamp blinks.
If there is a problem with the battery charger, the protective circuit will
stop the charging operation and the charge lamp will blink in orange. If
this happens, disconnect the charger's power plug from the power
outlet and remove the battery pack. Attach the battery pack to the
charger again and wait a while before connecting the charger to a
power outlet again.
The camera does not operate even when pressing the power button.
Make sure the battery is properly installed in the camera
Make sure the card/battery compartment cover is closed
Recharge the battery
The power/access lamp still blinks even when the power is set to <2>.
If the power is turned off while an image is being recorded to the card,
the power/access lamp will remain on/continue to blink for a few
seconds. When the image recording is completed, the power will turn
off automatically.
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