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Installation Requirements; Options - Maytag MHWZ400TQ - 3.7 cu. Ft. Epic Z Front Load Washer Use And Care Manual

Performance series

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Incorrect
water temperature
or Wash/Rinse
temperature
Are the touch pad buttons not responding?
Press POWER on the touch-pad
twice.
Check the touch-pad/I.ED
assembly
by selecting
different
cycles and changing
the modifiers
and options
available
to confirm
the touch-
pad/l_ED assembly
is responding.
Washer stops working
Does the washer shut down the same time in the same wash cycle repeatedly?
Unplug washer or disconnect power. Wait 5 minutes. Plug in washer or reconnect power.
Run another cycle.
Washer won't dispense
Is the washer
level?
Check that the washer
is level. See "l.evel Washer."
Has the drawer dispensed detergent?
Check that the dispenser
drawer
is not clogged
with
detergent.
Are both the hot and cold water faucets turned on?
Check water hose connections
to the washer.
Check for plugged
screen in water source.
Check the water supply
and the water valve.
Washer
won't fill
Low water pressure at home?
Check
if the home has low water pressure,
open the water faucets.
Are both the hot and cold water
faucets turned on?
Verify
hot and cold valve at the water faucets
are fully
open.
Is the water
inlet hose kinked?
Straighten
the hoses. Check water hose connections
to the washer
and make sure water
supply
hoses are not obstructed.
Check for plugged
screen.
Are the water
inlet valve screens clogged?
Turn off the water and remove
inlet hoses from the washer.
Remove any accumulated
film
or particles.
Reinstall
hoses, turn on water, and check for leaks.
Are you using HE detergent?
HE detergent
is a low sudsing detergent.
This is normal
and will not affect cleaning
performance.
Low water?
This washer
uses very little water to provide
good cleaning
results. You will see little or no
water splashing
in this washer. This is normal.
Washer won't run
Is the washer
in a normal pause in the cycle?
The washer pauses for about 2 minutes
during
certain cycles.
Allow the cycle to continue.
Some cycles feature
periods of tumbling
and soak.
Is the washer
overloaded?
Wash smaller
loads.
Are the hot and cold water inlet hoses reversed?
See "Connect
the Inlet Hoses."
Are you washing
many loads?
As your frequency
of loads washed
increases, the water temperature
may decrease for hot
and warm
temperatures.
This is normal.
Not enough water/Not
enough suds
Low water?
This washer
uses very little water to provide
good cleaning
results. You will see little or no
water splashing
in this washer. This is normal.
Are you using HE detergent?
HE detergent
is a low sudsing detergent.
This is normal
and will
not affect cleaning
performance.
Washer
continues
to fill or drain,
cycle seems stuck
Is the top of drain hose lower than 30" (760 ram) on washer?
The top of the drain hose must be at least 30" (760 ram) above the floor.
See "Drain
System." Check that the washer
is [eve[. Check if the valve is blocked
open.
If the valve is
blocked
open,
uncontrolled
filling
will occur.
Does the drain extend into the drain pipe more than 41/2"?
Use the drain
form to extend
the drain
hose the proper
length
into the drain
pipe.
Does the drain hose fit too tightly in the standpipe,
or is it taped to the standpipe?
The drain
hose should
be loose yet fit securely.
Do not seal the drain hose with
tape. The
hose needs an air gap. See "Secure the Drain Hose."
Washer won't drain or spin, water remains in washer
Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the
floor?
See "Installation
Requirements."
Does the drain hose fit too tightly in the standpipe,
or is it taped to the standpipe?
The drain
hose should
be loose yet fit securely.
Do not seal the drain hose with
tape. The
hose needs an air gap. See "Secure the Drain Hose."
Does the drain extend into the drain pipe more than 4V2"?
Use the drain
form to extend
the drain
hose the proper
length into the drain
pipe.
Excessive suds?
When
excessive
suds are detected,
a special
suds routine
automatically
starts. Cycle
will
complete
once extra suds are removed.
This will occur
more frequently
when a non-HE
detergent
is used.
Is the load balanced?
A single or bulky
item may cause imbalance.
Add more items or redistribute
the load.
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