HP 5850 - Deskjet Color Inkjet Printer Reference Manual page 190

Table C-1 Numeric Codes and Text Messages (continued)
Control panel message
1720-SMART Hard Drive Detects Imminent
Failure
1796-SATA Cabling Error
1797-SATA Drivelock is not supported in
RAID mode.
1801-Microcode Patch Error
Invalid Electronic Serial Number
Memory Parity Error
Network Server Mode Active and No
Keyboard Attached
Parity Check 2
178 Appendix C POST Error Messages
Description
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix
an erroneous error message.)
One or more SATA devices are improperly
attached. For optimal performance, the SATA
0 and SATA 1 connectors must be used
before SATA 2 and SATA 3.
Drivelock is enabled on one or more SATA
hard drives, and they cannot be accessed
while the system is configured for RAID
mode.
Processor is not supported by ROM BIOS.
Electronic serial number is missing.
Parity RAM failure.
Third-party graphics card may be causing a
problem.
Keyboard failure while Network Server Mode
enabled.
Parity RAM failure.
Third-party graphics card may be causing a
problem.
Recommended action
1. Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System test
under Storage > DPS Self-test.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard
drive.
For one device, use SATA 0. For two devices,
use SATA 0 and SATA 1. For three devices,
use SATA 0, SATA 1, and SATA 3.
Either remove the Drivelocked SATA device
or disable the Drivelock feature. To disable
the Drivelock feature, enter Computer Setup,
change Storage > Storage Options > SATA
Emulation to Native Mode IDE, and select
File > Save Changes and Exit. Reenter
Computer Setup and select Security >
Drivelock. For each listed Drivelock-capable
SATA device, ensure Drivelock is Disabled.
Lastly, change Storage > Storage
Options > SATA Emulation back to RAID
and select File > Save Changes and Exit.
1. Upgrade BIOS to proper version.
2. Change the processor.
Enter the correct serial number in Computer
Setup.
Run Computer Setup and Diagnostic utilities.
Remove third-party graphics card to see if the
problem goes away.
1. Reconnect keyboard with computer
turned off.
2. Check connector for bent or missing
pins.
3. Ensure that none of the keys are
depressed.
4. Replace keyboard.
Run Computer Setup and Diagnostic utilities.
Remove third-party graphics card to see if the
problem goes away.