Program; Error Message That The Switch Failed To Complete The System Self-Testing Appears On The Serial Console Screen; The Switch Fails To Get Its Ip Settings From The Bootp Server, Even Though By Default It Is Configured For Bootp - HP 438031-B21 - 1:10Gb Ethernet BL-c Switch User Manual

After checking and replacing the cable, if no link LED displays, check whether the port is
o
transferring data. If yes, the LED is faulty. If no, it could be a faulty RJ-45 connector. Call a
service representative.
This could be caused by using a crossover cable instead of a straight through cable.
o
Cannot access the switch serial console interface
using null modem connection from a PC Terminal
Emulation Program
Action:
•
The null modem cable is faulty. Be sure the null modem cable, provided by HP with this hardware,
was used.
•
The connection settings do not match the switch serial settings. Be sure that the PC Terminal
Emulation session settings match the switch serial settings.
Error message that the switch failed to complete the
system self-testing appears on the serial console
screen
Action:
The system diagnostic tests failed. Note the reason for the failure from the serial console screen message
and call a service representative.
The switch fails to get its IP settings from the BOOTP
server, even though by default it is configured for
BOOTP
Action:
•
The switch is not connected properly to the network. Check the cable and connections and be sure
that there is network connectivity between the switch and the BOOTP server.
•
The BOOTP server is not available on the network or VLAN that is attached to the switch
management port. Be sure that the BOOTP server is present on the network or VLAN attached to the
switch.
•
The BOOTP server cannot offer IP settings to the switch because no IP addresses are available. Add
additional IP addresses as necessary.
•
The switch timed out its request for IP settings. Reset the switch.
Troubleshooting 54