Ricoh CL7000 - Aficio D Color Laser Printer Maintenance Manual
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Ricoh CL7000 - Aficio D Color Laser Printer Maintenance Manual

Ricoh CL7000 - Aficio D Color Laser Printer Maintenance Manual

Operating instructions
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Table of Contents

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Download this manual See also: Setup Manual, Manual
Replacing Consumables and Maintenance Kit
1
Cleaning and Adjusting the Printer
2
Paper and Other Media
3
Troubleshooting
4
Appendix
5
For safe and correct use of this machine, please be sure to read the Safety Information in the
Setup Guide before you use it.

Operating Instructions

Maintenance Guide

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Table of Contents
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Summary of Contents for Ricoh CL7000 - Aficio D Color Laser Printer

  • Page 1: Operating Instructions

    Operating Instructions Maintenance Guide Replacing Consumables and Maintenance Kit Cleaning and Adjusting the Printer Paper and Other Media Troubleshooting Appendix For safe and correct use of this machine, please be sure to read the Safety Information in the Setup Guide before you use it.
  • Page 2 Introduction This manual describes detailed instructions on the operation and notes about the use of this machine. To get maximum versatility from this machine all operators are requested to read this manual carefully and follow the instructions. Please keep this manual in a handy place near the machine.
  • Page 3 Trademarks Microsoft, Windows, and Windows NT are registered trademarks of Microsoft@ Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights in- volved with those marks.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS Trademarks......................i 1. Replacing Consumables and Maintenance Kit Using the Screwdriver ................... 1 Replacing the Toner Cartridge ................2 Detaching the SR770 (2 Tray Finisher) ..............5 Opening and Closing the Duplex Reversal Unit ..........6 Replacing the Fuser Oil Unit.................7 Replacing the Photoconductor Unit..............
  • Page 5 4. Troubleshooting Error & Status Messages on the Control Panel ..........61 Printer Does Not Print ..................74 Other Printing Problems ..................77 Removing Misfed Paper ..................81 Detaching the 2 Tray Finisher .................. 81 Opening and Closing the Duplex Reversal Unit ............81 When “Remove Misfeed A:Internal Path”...

  • Page 7: Replacing Consumables And Maintenance Kit

    1. Replacing Consumables and Maintenance Kit Using the Screwdriver The screwdriver supplied is used for attaching options and is located inside the front cover. By pushing the screw top into the screwdriver, you can work with- out having to worry about dropping the screw. ZHXH170J Note ❒...

  • Page 8: Replacing The Toner Cartridge

    Replacing Consumables and Maintenance Kit Replacing the Toner Cartridge ❒ If cyan, magenta, or yellow toner R WARNING: runs out, you can print in black • Do not incinerate spilled toner and white mode using the black or used toner. Toner dust is toner.
  • Page 9 Replacing the Toner Cartridge D D D D B Holding the toner cartridge Shake the toner cartridge back with the other hand, slowly and forth five or six times. pull it up and out. ZDJT203J ZDJT201J E E E E Holding the toner cartridge with Important the metal contact area in front, in-...

  • Page 10: Loading Toner

    Replacing Consumables and Maintenance Kit Important ❒ Do not install and remove toner cartridges repeatedly. This could result in toner leak. G G G G Close the upper right cover. ZDJH042J Please wait while the toner loads. The following message appears on the display: Loading Toner...

  • Page 11: Detaching The Sr770 (2 Tray Finisher)

    Detaching the SR770 (2 Tray Finisher) Detaching the SR770 (2 Tray Finisher) There are times when you may need Important to detach the 2 tray finisher from the ❒ Be sure to attach the 2 tray fin- printer to remove misfed paper. This isher to the printer after closing section describes how to detach the 2 the duplex reversal unit.

  • Page 12: Opening And Closing The Duplex Reversal Unit

    Replacing Consumables and Maintenance Kit Opening and Closing the Duplex Reversal Unit There are times when you may need Note to detach the duplex reversal unit to ❒ You do not have to remove the remove misfed paper. This section external tray even if the 2 tray describes how to detach the duplex finisher is attached.

  • Page 13: Replacing The Fuser Oil Unit

    Replacing the Fuser Oil Unit Replacing the Fuser Oil Unit D D D D R CAUTION: If the external tray is attached to • The fusing unit becomes very the printer, raise it in the direc- hot. When installing a new fuser tion of the arrow (A A A A ), and then re- oil unit, turn off the printer and move it (B B B B ).
  • Page 14 Replacing Consumables and Maintenance Kit G G G G I I I I Pull the lever down slightly, and Take the fuser oil unit out of the then remove the grip securing the bag. Hold the green upper part of seal (A A A A ), and then slowly peel the fuser oil unit.
  • Page 15 Replacing the Fuser Oil Unit L L L L ❒ After removing the seals, be Close the upper left cover (A A A A ), careful not to let oil from oil- and then push the part labeled supplying parts, or the seals “PUSH”...
  • Page 16 Replacing Consumables and Maintenance Kit P P P P Plug in the power cable, and then turn on the power. Note ❒ If you dispose of used fuser oil unit by yourself, dispose ac- cording to local regulations.

  • Page 17: Replacing The Photoconductor Unit

    Replacing the Photoconductor Unit Replacing the Photoconductor Unit D D D D If “Replace Black PCU (Type F)” ap- Loosen the two screws fastening pears on the display, replace the black the inner cover, using the provid- photoconductor unit. ed screwdriver. Replace Black PCU (Type F) If “Replace Color PCU (Type A)”...
  • Page 18 Replacing Consumables and Maintenance Kit F F F F C Lift and hold the green handle Remove the photoconductor unit at the top (A A A A ), and then slowly you want to replace. pull out the unit (B B B B ). For black, remove the upper left one, and for color, remove the three on the right.
  • Page 19 Replacing the Photoconductor Unit C Line up the green arrow at the E Remove the cover, and then tip of the photoconductor unit slowly push in the photocon- with the rail inside the printer. ductor unit, until it stops. ZHXH500J ZHXH520J H H H H Important...
  • Page 20 Replacing Consumables and Maintenance Kit J J J J Turn the green lever clockwise. ZHXH420J K K K K Slowly close the front cover by pushing the two areas on the left and right. ZDJH041J L L L L Plug in the power cable, and then turn on the power.

  • Page 21: Replacing The Development Unit

    Replacing the Development Unit Replacing the Development Unit C C C C If “Replace Black Dev. Unit(TypeD)” Turn the green lever counter- appears on the display, replace the clockwise. black development unit. Replace Black Dev. Unit(TypeD) If “Replace Color Dev. Unit(TypeB)” appears on the display, replace all three color (CMY) development units.
  • Page 22 Replacing Consumables and Maintenance Kit B Hold the right side of the De- The development units are in- stalled as shown. Starting from the velopment unit using your upper left, the units are attached in right hand, and pull the unit the order of black (K), yellow (Y), slowly out.
  • Page 23 Replacing the Development Unit H H H H B Insert the development unit Slowly lower the inner cover out. along the rail, and push in slowly, until it stops. ZHXH530J I I I I ZDJH227E Tighten the two screws using the C Holding the development unit, provided screwdriver.

  • Page 24: Please Wait

    Replacing Consumables and Maintenance Kit K K K K Slowly close the front cover by pushing the two areas on the left and right. ZDJH041J L L L L Plug in the power cable, and then turn on the power. “Please Wait ”...

  • Page 25: Replacing The Fusing Unit

    Replacing the Fusing Unit Replacing the Fusing Unit D D D D R CAUTION: If the external tray is attached to • The fusing unit becomes very the printer, raise it in the direc- hot. When installing a new fuser tion of the arrow (A A A A ), and then re- oil unit, turn off the printer and move it (B B B B ).
  • Page 26 Replacing Consumables and Maintenance Kit G G G G I I I I Pull the lever down slightly, and Take the new fusing unit out of then remove the grip securing the the bag and put it down on a level fuser oil unit.
  • Page 27 Replacing the Fusing Unit O O O O Close the upper left cover (A A A A ), Important ❒ Be careful not to get oil on the and then push the part labeled “PUSH” next to the handle at the top metal part of the fuser oil bottom rear, until it clicks (B B B B ).

  • Page 28: Replacing The Dustproof Filter

    Replacing Consumables and Maintenance Kit Replacing the Dustproof Filter C C C C The dustproof filter is attached to the From the box that contained the black development unit. When re- black development unit, take out placing the black development unit, the new dustproof filter and also replace the dustproof filter.
  • Page 29 Replacing the Dustproof Filter E E E E G G G G Using your gloved hand, slowly Attach the new dustproof filters take out the dustproof filters at- to the dustproof filter cover one tached to the dustproof filter cov- by one.

  • Page 30: Replacing The Waste Toner Bottle

    Replacing Consumables and Maintenance Kit Replacing the Waste Toner Bottle D D D D If “Replace Waste Toner (Type E)” Take the new waste toner bottle appears on the display, replace the out of the bag. waste toner bottle. Replace Waste Toner (Type E) A A A A Turn off the power, and then un-...
  • Page 31 Replacing the Waste Toner Bottle F F F F I I I I Remove the lid (A A A A ), and then put Push it in until it stops. it in the position shown in the il- lustration (B B B B ). ZHXH600J Important ZDJH229J...

  • Page 32: Replacing The Paper Feed Rollers

    Replacing Consumables and Maintenance Kit Replacing the Paper Feed Rollers C C C C If “Replace Feed Roller (Type H)” ap- Slowly pull out all trays while pears on the display, replace all three lifting up a little. feed rollers. Replace Feed Roller (Type H) Note...
  • Page 33 Replacing the Paper Feed Rollers E E E E H H H H While pushing the pin of paper Hold the new paper feed roller C feed roller A outwards (A A A A ), re- with its gear towards the shaft. In- move the paper feed roller (B B B B ).
  • Page 34 Replacing Consumables and Maintenance Kit J J J J Hold the new paper feed roller A with its pin towards you (A A A A ). In- sert the roller onto the front shaft until it clicks into place (B B B B ). ZERH090E K K K K Slowly slide all trays back into...

  • Page 35: Cleaning And Adjusting The Printer

    2. Cleaning and Adjusting the Printer Cautions to Take When Cleaning R WARNING: • Do not remove any covers or screws other than those spec- ified in this manual. Some parts of the machine are at a high voltage and could give you an electric shock. Also, if the ma- chine has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause serious eye damage.

  • Page 36: Cleaning The Registration Roller

    Cleaning and Adjusting the Printer Cleaning the Registration Roller C C C C R CAUTION: Wipe around the registration roll- • The inside of the printer be- er by turning it and applying a comes very hot. To avoid burns, soft damp cloth.

  • Page 37: Cleaning The Dustproof Glass

    Cleaning the DustProof Glass Cleaning the DustProof Glass C C C C The dustproof glass may require Slide the cleaning brush in and cleaning if white lines appear on out slowly 8 to 10 times to clean print. all four areas. A A A A Turn off the power, and then un- plug the power cable.

  • Page 38: Adjusting The Color Registration

    Cleaning and Adjusting the Printer Adjusting the Color Registration D D D D After moving the printer, printing on Confirm “Auto Adjust” appears, thick paper, or printing repeatedly for and then press { { { { Enter #} } } } . some time, color degradation may oc- cur.

  • Page 39: Adjusting The Fuser For Thick Paper

    Adjusting the Color Registration G G G G C C C C Press { { { { U U U U } } } } or { { { { T T T T } } } } to display When you have made all settings, press { { { { On Line} } } } .
  • Page 40 Cleaning and Adjusting the Printer G G G G K K K K Make sure the following message Compare the color adjustment appears, and then press { { { { Enter #} } } } . sheet sample with the framed white part of the printed pattern.

  • Page 41: Test Sheet Samples

    Adjusting the Color Registration Test Sheet Samples The following illustration is an example of a test sheet printed during fuser ad- justment for thick paper ❖ ❖ ❖ ❖ Fuser Adjust Sheet...

  • Page 42: Adjusting Image Density

    Cleaning and Adjusting the Printer Adjusting Image Density C C C C Adjust image density when print be- Press { { { { U U U U } } } } or { { { { T T T T } } } } to display “Im- comes hazy gray or the image looks age Density”, and then press { { { { En- patchy.

  • Page 43: Adjusting Tray Registration

    Adjusting Tray Registration Adjusting Tray Registration D D D D You can adjust the registration of Print the test sheet to preview the each tray. The vertical adjustment is settings. used for all trays. Normally, you need A Confirm “Test Sheet” appears, not update the registration.
  • Page 44 Cleaning and Adjusting the Printer C Press { { { { U U U U } } } } or { { { { T T T T } } } } to display the “Ready ” appears on the display. tray to adjust, and then press { { { { Enter #} } } } .

  • Page 45: Paper And Other Media

    3. Paper and Other Media Paper and Other Supported Media Paper Sizes This section describes the type, size, feed direction, and maximum amount of pa- per that can be loaded into each tray. Note ❒ The following symbols and terminology are used to represent the feed direc- tion.
  • Page 46 Paper and Other Media ” × 14”) 216 × 356 Legal (LG, 8 ” × 11”) 216 × 279 Letter (LT, 8 279 × 216 ” × 8 140 × 216 ” ” × 10 ”) L 184 × 276 Executive (Exec., 7 276 ×...
  • Page 47 Paper and Other Supported Media ❖ ❖ ❖ ❖ Input Paper Sizes (Inch version) 11” × 17” 11” × 17” ” × 14” Legal (LG) ” × 11” Letter (LT) 11” × 8 ” ” × 8 ” × 8 ”...
  • Page 48 Paper and Other Media • The size is exclusive. • The size is supported, and the printer selects it automatically. • The size is supported, but it should be selected using the control panel. • The size is supported, but it should be set as a custom size using the control panel.
  • Page 49 Paper and Other Supported Media 128 × 182 B6 JIS 105 × 148 11” × 17” 279 × 432 ” × 14”) 216 × 356 Legal (LG, 8 ” × 11”) 216 × 279 Letter (LT, 8 279 × 216 ”...
  • Page 50 Paper and Other Media ❖ ❖ ❖ ❖ Output Paper Sizes (Inch version) 11” × 17” 11” × 17” ” × 14” Legal (LG) ” × 11” Letter (LT) 11” × 8 ” ” × 8 ” × 8 ” ”...

  • Page 51: Paper Recommendations

    Paper Recommendations Paper Recommendations Loading Paper Important ❒ Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. ❒ When printing on OHP transparencies that have a print side, load them with the print side over on the bypass tray.
  • Page 52 Paper and Other Media ❖ ❖ ❖ ❖ Thick Paper • Use the bypass tray • The bypass tray can hold up to 135 kg (163 g/m ) of paper weight. Print quality on thicker paper cannot be guaranteed. • Check that the top of the stack is not higher than the limit mark inside the tray. •...
  • Page 53 Paper Recommendations • When printing on envelopes, use the bypass tray, and select [Thick Paper] as the paper type on the Paper Input menu on the control panel. See p.59 “Specifying a paper type for the Bypass Tray”. • Specifications for envelopes are as follows: Metric version Inch version Weight...
  • Page 54 Paper and Other Media ❖ ❖ ❖ ❖ Paper not supported by this printer Avoid using the following unsupported types of paper: • Ink-jet printer paper • Bent, folded, or creased paper • Curled or twisted paper • Torn paper •...

  • Page 55: Printable Area

    Printable Area Printable Area The following illustration shows the printable area for this printer. Be sure to set the print margins correctly using your application. Feed Direction 4.2mm (0.166 inch) 4.2mm (0.166 inch) 4.2mm (0.166 inch) 4.2mm (0.166 inch) : printable area Note ❒...

  • Page 56: Loading Paper

    Paper and Other Media Loading Paper Load paper and change the paper size Loading Paper in Tray 1 in Tray 1, Tray 2, and the optional pa- per feed unit by following the proce- dures below. Important ❒ Tray 1 uses only 11 × 8 1/2 K pa- Important per exclusively.

  • Page 57: Loading Paper In Tray 2 And The Optional Paper Feed Unit

    Loading Paper B Press the side guide green le- Loading Paper in Tray 2 and ver (A A A A ), adjust the position of the guide by moving it in the the Optional Paper Feed Unit direction of the arrow (B B B B ). Paper of different sizes can be loaded in Tray 2 (standard) and the 500- and 1000-sheet paper feed units (optional)

  • Page 58: Loading Paper In Paper Bank Ps470 (2000-Sheet Large Capacity Tray)

    Paper and Other Media E E E E A A A A Make sure the paper is fixed in Slowly pull out the paper tray, place, and then lock the side until it stops. guide. ZDJY008J B B B B ZDJY007J With the print side down, align F F F F...

  • Page 59: If You Load A Paper Size That Is Not Selected Automatically

    Loading Paper B B B B Press { { { { U U U U } } } } or { { { { T T T T } } } } to display “Paper If you load a paper size that is Input”, and then press { { { { Enter #} } } } .

  • Page 60: Paper Input

    Paper and Other Media F F F F J J J J Press { { { { On Line} } } } . Press { { { { U U U U } } } } or { { { { T T T T } } } } to display the target paper tray, and then press “Ready ”...

  • Page 61: Changing The Paper Type

    Loading Paper D D D D Press { { { { U U U U } } } } or { { { { T T T T } } } } to display the Changing the paper type target paper tray, and then press { { { { Enter #} } } } .

  • Page 62: Loading Paper In The Bypass Tray

    Paper and Other Media Limitation Loading Paper in the Bypass ❒ You cannot use the following func- Tray tions when printing on paper load- ed in the bypass tray: Besides regular paper, you can use • Duplex Print the bypass tray to load thick paper, •...
  • Page 63 Loading Paper B B B B D D D D Slide the side guides outward Set the paper size using the con- (A A A A ), and then load paper print trol panel as follows: side up, until it stops (B B B B ). A Press { { { { Menu} } } } .

  • Page 64: Custom Size

    Paper and Other Media B B B B E Press { { { { On Line} } } } . Press { { { { U U U U } } } } or { { { { T T T T } } } } to display “Paper Input”, and then press { { { { Enter #} } } } .

  • Page 65: Bypass Tray

    Loading Paper G G G G A A A A Press { { { { On Line} } } } . Press { { { { Menu} } } } . The following message appears on the display: Ready On Line Menu Escape Job Reset...
  • Page 66 Paper and Other Media E E E E Press { { { { U U U U } } } } or { { { { T T T T } } } } to display the target paper type, and then press { { { { Enter #} } } } .

  • Page 67: Troubleshooting

    4. Troubleshooting Error & Status Messages on the Control Panel ❖ ❖ ❖ ❖ Status Messages Messages/Second messages Causes Solutions Calibrating... The printer is calibrating col- Wait a while Energy Save Mode In Energy Save Mode Level 2. No action required. Hex Dump Mode In Hex Dump Mode.
  • Page 68 Troubleshooting Messages/Second messages Causes Solutions Add Toner Cyan The printer is out of toner (C). Replace the toner cartridge (C). See p.2 “Replacing the Toner Cartridge”. Add Toner Magenta The printer is out of toner (M). Replace the toner cartridge (M).
  • Page 69 Error & Status Messages on the Control Panel Messages/Second messages Causes Solutions Close Lower Right Cover The right cover for the paper Close the right cover for the feed table/Large Capacity paper feed table/Large Ca- Tray is open. pacity Tray. Close Mailbox Cover The cover for the 4-bin mail- Close the cover for the 4-bin...
  • Page 70 Troubleshooting Messages/Second messages Causes Solutions Hardware Problem DIMM The printer identified a DIMM Remove and re-install the sum value error. DIMM correctly. Remove any dust under the DIMM. If the message appears again, contact your sales or service representative. See “Setting Up”, Setup Guide. Hardware Problem Ethernet The printer identified an Turn the power off, and then...
  • Page 71 Error & Status Messages on the Control Panel Messages/Second messages Causes Solutions Hardware Problem IEEE1394 The printer identified an Turn the power off, and then IEEE1394 board error. Remove and re-install the IEEE 1394 board correctly. Check the 1394 Interface Unit Type 4510 is correctly attached to the computer.
  • Page 72 Troubleshooting Messages/Second messages Causes Solutions Hardware Problem Option The printer identified an op- Turn the power off, and then tional RAM error. Remove and re-install the op- tional RAM. If the message appears again, contact your sales or service representative. See “Memory Unit TypeC (SDRAM Module)”, Setup Guide.
  • Page 73 Error & Status Messages on the Control Panel Messages/Second messages Causes Solutions Hardware Problem An error was detected in the Turn the power off, and then 802.11b interface unit or the on. Remove and re-install the Wireless Board Bluetooth interface unit. 802.11b interface unit or the Bluetooth interface unit cor- rectly.
  • Page 74 Troubleshooting Messages/Second messages Causes Solutions Load Correct Size Paper The paper size setting in the Load {paper size} paper in the tray differs from that of the ac- selected feed direction into the /Press # To Continue tual paper size in the tray. tray, and then change the pa- per size with the control pan- Or, press { { { { Form Feed} } } } , and se-...
  • Page 75 Error & Status Messages on the Control Panel Messages/Second messages Causes Solutions Remove MisfeedA:Internal There is a misfeed in the print- Remove the misfed paper fol- Path lowing the instructions inside the front cover. /See Instructions in Front Cover For details, see p.82 “When “Remove Misfeed A:Internal Path”...
  • Page 76 Troubleshooting Messages/Second messages Causes Solutions Remove Paper Inside Finisher There is still paper in the fin- Open the cover for the finisher isher. and remove paper. See p.85 “When “Remove Misfeed R: Finisher” Ap- pears”. Remove Paper Inside Finisher A communication error is sent Remove and re-install the du- from the system unit to the plex unit.
  • Page 77 Error & Status Messages on the Control Panel Messages/Second messages Causes Solutions Replace Fuser Oil Unit (Type It is time to replace the fuser Replace the fuser oil unit. oil unit. Depending on your service contract, contact your sales or service representative.
  • Page 78 Troubleshooting Messages/Second messages Causes Solutions Reset Fusing Unit Correctly There is no fusing unit, or the Set the fusing unit correctly. fusing unit is not installed cor- See p.19 “Replacing the Fus- rectly. ing Unit”. Reset Magenta Toner Correct- The magenta cartridge is not Install a magenta cartridge installed, is installed incor- suitable for the machine.
  • Page 79 Error & Status Messages on the Control Panel Messages/Second messages Causes Solutions Reset Yellow Toner Correctly The yellow cartridge is not in- Install a yellow cartridge suit- stalled, is installed incorrectly, able for the machine. or not the right type. See “Installing the Toner Car- tridge”, Setup Guide.

  • Page 80: Printer Does Not Print

    Troubleshooting Printer Does Not Print Possible cause Solutions Is the power on? Check the cable is securely plugged into the power outlet and the printer. Turn on the power. Press { { { { On Line} } } } so the indicator lights. Does the Online indicator stay on? Does the Error indicator...
  • Page 81 Printer Does Not Print Possible cause Solutions Is the Data In indicator If it is not blinking or lit, data is not being received. blinking or lit after starting ❖ ❖ ❖ ❖ If the printer is connected to the computer using the in- the print job? terface cable Make sure the following printer port settings are correct:...
  • Page 82 Troubleshooting Possible cause Solutions When you use 1394 Inter- Check the 1394 Interface Unit Type 4510 is attached to the com- face Unit Type 4510 puter correctly. Check the IEEE 1394 interface cable is connected securely. Restart the computer. If the error occurs even after executing the above, proceed to the following steps.

  • Page 83: Other Printing Problems

    Other Printing Problems Other Printing Problems Problem Possible causes and solutions Black areas and lines are printed • PCL 5c/PostScript 3 with an unnatural hue. Select [CMY+K] for Gray Reproduction in the printer driv- er's [Advanced] dialog box under the [Print Quality] tab. •...
  • Page 84 Troubleshooting Problem Possible causes and solutions It takes too much time to com- Photographs and other data-rich pages take a long time for plete the print job. the printer to process, so simply wait when printing such da- Changing the following settings may help speed up printing. •...
  • Page 85 Other Printing Problems Problem Possible causes and solutions Output are not delivered to the When using the bypass tray, the size selected on the display selected tray you require. might be different from actual paper size. Select the correct paper size. See p.39 “Paper and Other Supported Media”.
  • Page 86 Troubleshooting Problem Possible causes and solutions Press { { { { Menu} } } } , and then select Color Regist. from the Mainte- Color registration shifts when printing in color on thick paper. nance menu. See p.29 “Cleaning and Adjusting the Printer”. The control panel error message Open the front cover of the printer, and then close it.

  • Page 87: Removing Misfed Paper

    Removing Misfed Paper Removing Misfed Paper B B B B If a paper misfeed occurs, an error Use both hands to push it straight message appears indicating the loca- back in, and let go when it clicks tion of the misfed paper on the dis- into place.

  • Page 88: When "Remove Misfeed A:internal Path" Appears

    Troubleshooting B B B B Slowly lower the duplex reversal When “Remove Misfeed unit, until it stops. A:Internal Path” Appears A A A A Open the bottom-right cover by pulling its lever. ZDJP204J Important ❒ Open the duplex reversal unit after detaching the 2 tray finish- ZDJH206J er from the printer.

  • Page 89: When "Remove Misfeed B: Fusing Unit" Appears

    Removing Misfed Paper D D D D Slowly pull out the upper left When “Remove Misfeed B: cover for the printer. Fusing Unit” Appears R CAUTION: • The inside of the machine be- comes very hot. Do not touch parts labelled “hot surface”. Touching a “hot surface”...

  • Page 90: When "Remove Misfeed W: Mailbox" Appears

    Troubleshooting I I I I Important If the duplex unit is installed, ❒ Always turn the blue dial in the close the duplex reversal unit. direction of the arrow. If you Reference turn it in the reverse direction, p.81 “Opening and Closing the paper feeds into the printer, Duplex Reversal Unit”...

  • Page 91: When "Remove Misfeed R: Finisher" Appears

    Removing Misfed Paper B B B B Open the top cover for the 2 tray When “Remove Misfeed R: finisher, and then slowly pull out Finisher” Appears the misfed paper. Open the top cover (A) and front cov- er (B) of the 2 tray finisher, and then remove the misfed paper.
  • Page 92 Troubleshooting F F F F K K K K Slowly lower the lever to put it Close the front cover of the 2 tray back into place. finisher. G G G G If the error message does not dis- D D D D Check areas B and C of step appear even after misfed paper is Lower the lever in the direction of...

  • Page 93: When "Remove Misfeed Y: Paper Tray" Appears

    Removing Misfed Paper B B B B Open the left cover of the duplex When “Remove Misfeed Y: reversal unit, and then remove Paper Tray” Appears the misfed paper. Do not pull the paper out forcefully. A A A A Open the lower right cover of the paper feed unit, and then pull out the misfed paper.

  • Page 94: Removing Misfed Paper In The Duplex Feed Unit

    Troubleshooting E E E E B B B B Slowly raise the duplex reversal Slowly open the front cover of the unit and insert until it clicks into printer, remove the green screw- place. Raise the left cover, and driver. then close it securely by pushing Reference the area labeled “PUSH”.
  • Page 95 Removing Misfed Paper E E E E H H H H Pinch the upper left area of the Close the duplex feed unit. duplex feed unit, and then slowly I I I I Hold the duplex feed unit using both pull it halfway out.
  • Page 96 Troubleshooting K K K K Slowly close the waste oil bottle in the direction of the arrow. ZHXH160J L L L L Slowly close the front cover by pushing the two areas on the left and right. ZDJH041J M M M M Plug in the power cable, and then turn on the power.

  • Page 97: Removing Jammed Staples

    Removing Jammed Staples Removing Jammed Staples C C C C If “Add Staples” appears on the dis- Open the cartridge face plate to play, or the printer does not staple unlock it. even after instructed, jammed staples might be the cause. Add Staples A A A A Open the front cover of the 2 tray...
  • Page 98 Troubleshooting F F F F Slant and insert the cartridge (A A A A ), and then push in until it clicks into place (B B B B ). ZDJP218J G G G G Close the front cover of the 2 tray finisher.

  • Page 99: Adding Staples

    Adding Staples Adding Staples C C C C When “Add Staples” appears on the Push the areas labeled “PUSH”, display, add a new staple refill. located on both sides of the sta- pler. Add Staples A A A A Open the front cover of the 2 tray finisher.
  • Page 100 Troubleshooting F F F F I I I I Slant and insert the cartridge (A A A A ), Push in until the arrow on the re- fill case lines up with the arrow and then push in until it clicks into place (B B B B ).

  • Page 101: Removing Punch-Hole Chips

    Removing Punch-hole Chips Removing Punch-hole Chips D D D D When “Punch-hole Chips are Full” Close the front cover of the 2 tray appears on the display, the punch finisher. waste box is full. Follow these steps to remove paper chips. If the message appears even Note after removing the Punch-hole...
  • Page 102 Troubleshooting...

  • Page 103: Appendix

    5. Appendix When the Front Cover Does Not Close C C C C If “Close Front Cover” appears on the Slowly close the front cover by display, the cover is not properly pushing the two areas on the left closed, even if it appears to be. and right.

  • Page 104: Moving And Transporting The Printer

    Appendix Moving and Transporting the Printer R CAUTION: • When moving the machine, each person should hold the handle on the sides, and lift slowly. Lifting carelessly or dropping it may cause injury. • When moving the printer, remember to unplug the power cord from the wall outlet to avoid fire or electric shock.
  • Page 105 Moving and Transporting the Printer D D D D Lift the printer and move it horizontally to the place you want to install it. Important ❒ Be sure to move the printer horizontally. Moving the printer slowly prevents toner scattering. ❒...

  • Page 106: Consumables

    Appendix Consumables R CAUTION: • Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer. ❖ ❖ ❖ ❖ Toner cartridge Toner cartridge Average printable number of pages per cartridge Cyan 10,000...
  • Page 107 Consumables ❖ ❖ ❖ ❖ Other consumables Note ❒ The actual lifespan of consumables depends on the type and size of paper you are using, the contents of print images, and printing environment con- ditions. This means that consumables may need replacing more frequently than indicated.

  • Page 108: Index

    INDEX Adding Staples , 93 messages , 61 Adjusting Image Density , 36 Moving the Printer , 98 Adjusting the Color Registration , 32 Auto Adjust , 32 Adjusting Tray Registration , 37 OHP transparencies , 46 Appendix , 97 Online indicator , 74 Online key , 74 Opening and Closing the Duplex Reversal...
  • Page 109 Screwdriver , 1 Storing Paper , 45 Thick Paper , 46 Toner Cartridge , 100 Troubleshooting , 61 When the Front Cover Does Not Close , 97...
  • Page 110 G080-6920...
  • Page 111 Copyright © 2003...
  • Page 112 EN USA G080-6920...

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