Isolating Faults - HP A5272A - SureStore E Disk System SC10 Storage Enclosure Service Manual

Isolating Faults

Problem HW Event
Description Category
Installed none
product does
not power on
System fault none
LED is on
Critical
Audio alarm none
when BCC
installed
BCC Fault Critical
LED is on
Fan LED is Critical
amber
LED STM
State Status Probable Cause/Solution
System none – Neither power cord is plugged in.
power LED – The power switch is not pressed.
off – AC breaker is tripped.
– AC power source has failed.
– The PDU/PDRU is defective.
– Power switch is defective.
– A faulty component is causing power
Power Power – The power supply is not plugged in.
supply supply Not – The PDU/PDRU or primary power source
LED off Available
Part fault Critical A component has failed. See problem
LED on descriptions below.
BCC Fault Disk Not BCC DIP switch settings do not match peer
flashing Available BCC switch settings. Reset switches.
BCC Fault Critical BCC hardware is faulty. Replace the BCC.
on
Amber Critical Fan has slowed or stopped. Replace the
fan.
supplies to turn off. Remove all
components and reinsert one at a time
until the faulty component is isolated.
has failed.
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