Isolating Faults; Table 12 Troubleshooting Table - HP StorageWorks 2300 - Disk System User Manual

Isolating Faults

Table 12. Troubleshooting Table
Problem
Description
Installed
product does
not power on
System fault
LED is on
Audio alarm
when BCC
installed
BCC Fault
LED is on
104 Troubleshooting
Table 12 lists the probable causes and solutions for problems you may detect on
the disk system. When more than one problem applies to your situation,
investigate the first description that applies. The table lists the most basic
problems first and excludes them from subsequent problem descriptions.
HW Event LED
Category State
none System
power
LED off
none Power
supply
LED off
Critical Part fault
LED on
none BCC Fault
flashing
Critical BCC Fault
on
STM
Probable Cause/Solution
Status
none Neither power cord is plugged in.
The power switch is not pressed.
AC breaker is tripped.
AC power source has failed.
The PDU/PDRU is defective.
Power switch is defective.
A faulty component is causing
power supplies to turn off. Remove
all components and reinsert one at
a time until the faulty component is
isolated.
Power One power supply is not functional.
supply Not
The PDU/PDRU or primary power
Available
source has failed.
Critical A component has failed. See
problem descriptions below.
Disk Not BCC DIP switch settings do not
Available match peer BCC switch settings.
Reset switches.
Improper cable/terminator connections
Critical BCC hardware is faulty.
Replace the BCC.