IBM HS12 - BladeCenter - 8028 Service Manual page 87

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Beep code
3-3-3
No-beep symptoms
Use this information to diagnose and resolve no-beep errors.
The following table describes situations in which no beep code sounds when POST
is completed.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
No-beep symptom
No beep and the blade server operates correctly
No beep and no video (system-error LED is off)
No beep and no video (system attention LED is lit)
Description
No operational memory in system.
Action
Important: In some memory configurations,
the 3-3-3 beep code might sound during POST,
followed by a blank monitor screen. If this
occurs and the Boot Fail Count option in the
Start Options of the Configuration/Setup
Utility program is enabled, you must restart
the blade server three times to reset the
configuration settings to the default
configuration (the memory connector or band
of connectors enabled).
1. Install or reseat DIMMS and restart the
blade server three times. See "Removing a
memory module" on page 44 and
"Installing a memory module" on page 46.
2. Replace the following components one at a
time, in the order shown, restarting the
blade server each time:
a. DIMMs - See "Removing a memory
module" on page 44 and "Installing a
memory module" on page 46.
b. (Trained service technician only)
System-board assembly - See "Removing
the system-board assembly" on page 65
and "Installing the system-board
assembly" on page 66.
Action
(Trained service technician only) Replace the
system-board assembly. For more information, see
"Removing the system-board assembly" on page 65 and
"Installing the system-board assembly" on page 66.
See "Solving undetermined problems" on page 171.
See "Light path diagnostics" on page 127.
75
Chapter 6. Diagnostics

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