IBM HS12 - BladeCenter - 8028 Service Manual page 112

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
1807
System board device did not respond or
was disabled by the user.
100
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program
and make sure that interrupt resource settings are
correct. See "Using the Configuration/Setup
Utility program" on page 15.
2. Remove each I/O expansion card one at a time,
restarting the blade server each time, until the
problem is isolated. See "Turning off the blade
server" on page 10"Removing an I/O expansion
card" on page 50 and "Turning on the blade
server" on page 9.
3. If an optional expansion unit is installed, reseat it
- See "Removing an optional expansion unit" on
page 37 and "Installing an optional expansion
unit" on page 38.
4. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Failed I/O expansion card - See "Removing
an I/O expansion card" on page 50 and
"Installing an I/O expansion card" on page
51.
b. Optional expansion unit (if one is installed) -
See "Removing an optional expansion unit"
on page 37 and "Installing an optional
expansion unit" on page 38.
c. (Trained service technician only) System-board
assembly - See "Removing the system-board
assembly" on page 65 and "Installing the
system-board assembly" on page 66.

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