IBM HS12 - BladeCenter - 8028 Service Manual page 167

Problem determination and service guide
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v See Chapter 4, "Parts listing, Types 8014, 8028 and 1916," on page 25 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
201-878-xxx
Aborted the memory self test because the
Sparing feature is enabled.
201-885-xxx
Aborted the memory self test because the
microprocessor does not support MTRR
functions and cannot de-cache available
memory.
Action
1. If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See "Turning off the blade server" on page
10, "Turning on the blade server" on page 9 and
"Diagnostic tools overview" on page 67.
2. Press F1 during start up and turn off the
Mirroring feature; then, rerun the test. See
"Diagnostic tools overview" on page 67.
3. Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test ("Diagnostic tools overview" on page
67). The BIOS firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-4JTS2T.
4. If the component failure remains, refer to
Chapter 5, "Removing and replacing blade
server components," on page 31 to replace the
failed component.
1. If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See "Turning off the blade server" on page
10, "Turning on the blade server" on page 9 and
"Diagnostic tools overview" on page 67.
2. Make sure that the DSA Diagnostic code is at
the latest level; then, rerun the test ("Diagnostic
tools overview" on page 67). The latest code can
be found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
3. Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test ("Diagnostic tools overview" on page
67). The BIOS firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-4JTS2T.
4. If the component failure remains, refer to
Chapter 5, "Removing and replacing blade
server components," on page 31 to replace the
failed component.
155
Chapter 6. Diagnostics

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