IBM 9228 - IntelliStation Z - Pro Installation Manual page 39

Table 2. POST error codes (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the part listing in the Problem Determination and Service Guide to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
164 A change in the memory configuration
occurred. This message might appear after
you add or remove memory.
175 The electrically erasable programmable
read-only memory cyclic redundancy check
(EEPROM CRC) #1 is damaged.
177 and 178 A security hardware error occurred.
184 The power-on password information stored
in the computer has been removed.
185 The drive startup sequence information is
corrupted.
187 The VPD serial number is not set.
Note: The system serial number is set in
the VPD EEPROM at the time of
manufacturing. If the system board has
been replaced, the system serial number will
be invalid and must be reset.
188 The EEPROM CRC #2 is damaged.
189 An attempt has been made to access the
computer with an incorrect password three
times.
Action
1. If POST error message 289 also occurred, follow
the actions for the 289 POST error code first.
2. If you just installed or removed memory, run the
Configuration/Setup Utility program, and save the
new configuration settings.
3. Reseat the DIMMs.
4. Replace the following components one at a time,
in the order shown, restarting the computer each
time:
a. DIMMs
b. (Trained service technician only) System board
1. If the Remote Supervisor Adapter II is installed,
make sure that the latest firmware is installed.
2. (Trained service technician only) Replace the
system board.
1. Run the Configuration/Setup Utility program.
2. (Trained service technician only) Replace the
system board.
1. Run the Configuration/Setup Utility program, select
Load Default Settings, and save the settings.
2. Reseat the battery.
3. Replace the battery.
4. (Trained service technician only) Replace the
system board.
1. Run the Configuration/Setup Utility program.
2. (Trained service technician only) Replace the
system board.
1. Restart the computer.
2. Update the BIOS code to set the serial number.
For information about updating the BIOS code, see
the Problem Determination and Service Guide on
the IBM IntelliStation Documentation CD.
3. (Trained service technician only) Replace the
system board.
1. Run the Configuration/Setup Utility program.
2. (Trained service technician only) Replace the
system board.
Restart the computer and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
Chapter 5. Solving problems
27