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Before contacting the HP Customer Care Center, it's important to have the following information
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the
same time.
Model Number: _____________________________________________________________________
System (Product) Number: _____________________________________________________________
Serial Number: ______________________________________________________________________
Software Build Number: ______________________________________________________________
Operating System: ___________________________________________________________________
Purchase Date: ______________________________________________________________________


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