Scan To Network Issues - Lexmark 6500e Installation And Configuration Manual

3
If using a secondary or backup SMTP server, type the hostname for that server.
4
Click Submit to save any needed changes.
SMTP S A
ERVER UTHENTICATION IS SET TO
GSSAPI
IS NOT SUPPORTED
1
From the Embedded Web Server, click Settings > E-mail/FTP Settings > SMTP Setup.
2
For SMTP Server Authentication, select No Authentication Required.
3
Click Submit to save any needed changes.
T
HE PRINTER IS UNABLE TO CONNECT TO THE
You must adjust server and/or firewall settings to allow communication between the printer and SMTP server on
port 25.

Scan to Network issues

"You are not authorized to use this feature" Scan to Network error
message
This error usually indicates the user in not in an Active Directory group that is authorized to use the function. If user
authorization is enabled for Scan to Network, add the user to an Active Directory group that is included in the
authorization list for this function.
"This feature is not available because no file shares have been
configured by the system administrator" error message
You need to add at least one file share for users to scan to. For information on adding file shares, see "Configuring
PKI Scan to Network" on page 16.
"This feature is not available because you are not authorized to
scan to any of the available file shares" error message
This error usually indicates the user in not in an Active Directory group that is authorized to use the function. If user
authorization is enabled for all file shares, add the user to an Active Directory group that is included in the
authorization list for the needed share (or shares).
"An LDAP error occurred trying to retrieve the selected file share
destination" error message
T LDAP
HE LOOKUP FAILED
For information about LDAP-related issues, see "LDAP issues" on page 24.
K 5,
ERBEROS BUT THE
SMTP
SERVER BECAUSE PORT
Troubleshooting
28
SMTP
SERVER REPORTS
25
IS BLOCKED