Lexmark 6500e Installation And Configuration Manual page 30

Pki-enabled device installation and configuration guide
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"Invalid filename specified" error message
The user included an invalid character as part of the filename. The following characters cannot be used for filenames:
| < > \ / * ? ; : ^
"An error occurred connecting or writing to the File Share" error
message
T
UNC P
HE
ATH USED THE
In order to connect to the file share with user credentials, the hostname of the file server must be used.
1
From the Embedded Web Server, click Settings > Embedded Solutions > PKI Scan to Network >
Configure.
2
Under File Shares, highlight the name of the share you want to modify, and then click Edit. The configuration
page for that share will be displayed.
3
Under General Settings, verify or adjust the UNC Path setting to use the server hostname.
4
Click Apply to save any needed changes.
T
HE HOSTNAME OF THE FILE SERVER COULD NOT BE RESOLVED TO AN
If the hostname is not a fully-qualified domain name, the domain search order specified in the printer settings will
be used to determine the appropriate domain name to append to the hostname. To verify domain search order
settings:
1
From the Embedded Web Server, click Settings > Network/Ports > TCP/IP.
2
Under TCP/IP:
Verify the Domain Name. Normally, the domain will be the same one assigned to user workstations.
If the printer is located in a different domain than the domain controller, the E-mail server, or any file share
users may need to scan to from the device, list the additional domains in the Domain Search Order field,
separated by commas.
3
Click Submit to save any needed changes.
P
445
ORT
IS BLOCKED BY A FIREWALL
You must adjust server and/or firewall settings to allow communication between the printer and file server (or
servers) on port 445.
"The network share name does not exist on the specified file server"
error message
T
HE PRINTER CONNECTED TO THE FILE SERVER
Verify that the share name is correct, and that the user has read/write access to that share.
IP
ADDRESS OF THE FILE SERVER
,
BUT THE SHARE NAME DOES NOT EXIST
Troubleshooting
30
IP
ADDRESS

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