Ldap Lookups Fail Almost Immediately - Lexmark 6500e Installation And Configuration Manual

R DNS
EVERSE LOOKUPS ARE DISABLED ON THE NETWORK
The printer uses reverse DNS lookups to verify IP addresses. If reverse lookup is disabled on the network:
1
From the Embedded Web Server, click Settings > Embedded Solutions > PKI Authentication > Configure.
2
Select Disable Reverse DNS Lookups.
3
Click Apply.
LDAP R
EFERRALS ARE ENABLED
1
From the Embedded Web Server, click Settings > Embedded Solutions > PKI Authentication > Configure.
2
Select Disable LDAP Referrals.
Note: Leaving LDAP referrals enabled can increase LDAP search times.
3
Click Apply.
T LDAP
HE SEARCH BASE IS TOO BROAD IN SCOPE
Narrow the LDAP search base to the lowest possible scope that will include all necessary users.

LDAP lookups fail almost immediately

This normally occurs during address book searches, user E-mail address searches, or user home directory searches.
T A B
HE DDRESS OOK
1
From the Embedded Web Server, click Settings > Network/Ports > Address Book Setup.
2
Verify that the Server Address has been entered as the hostname (not the IP address), of the LDAP server.
3
Click Submit to save any needed changes.
P 389
ORT IS BEING USED
1
From the Embedded Web Server, click Settings > Network/Ports > Address Book Setup.
2
Verify or adjust the following settings:
•
Server Port—Should be 636.
•
Use SSL/TLS—Select SSL/TLS.
•
LDAP Certificate Verification—Select Never.
3
Click Submit to save any needed changes.
T LDAP
HE SEARCH BASE IS INCORRECT
Narrow the LDAP search base to the lowest possible scope that will include all necessary users.
T LDAP
HE ATTRIBUTE BEING SEARCHED FOR IS NOT CORRECT
Verify that the LDAP attributes for the user's E-mail address and/or home directory are correct.
S
ETUP CONTAINS AN
, LDAP
BUT THE
Troubleshooting
IP
ADDRESS FOR THE
SSL
SERVER REQUIRES
25
LDAP
SERVER