Troubleshooting; Basic Functioning - NETGEAR DM111P - ADSL2+ Ethernet Modem Setup Manual

This chapter gives information about troubleshooting your ADSL2+ Modem Router DM111Pv2.
After each problem description, instructions are provided to help you diagnose and solve the
problem. For the common problems listed, go to the section indicated.
• Is the modem router on?
Go to "Basic Functioning".
• Have I connected the modem router correctly?
Go to "Basic Functioning".
• I cannot access the modem router's configuration with my browser.
Go to "Troubleshooting the Web Management Interface" on page
• I have configured the modem router but I cannot access the Internet.
Go to "Troubleshooting the Internet Connection" on page
• I cannot remember the modem router's configuration password.
Go to "Using the Reset Button" on page
• I want to clear the modem router configuration and start over again.
Go to "Restoring the Default Configuration and Password" on page

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:
When power is first applied, verify that the Power LED initially displays red to indicate that
1.
the self-test procedure is running (see
explanation of the LEDs).
After approximately 10 seconds, verify that:
2.
a. The Power LED changes color from red to green.
The LAN port LED is lit to indicate that the modem router is connected to your PC or
b.
router.

Troubleshooting

19.
"The Front Panel" on page 2
Troubleshooting
16.
17.
19.
for an illustration and
13